# Webel: Home services — user reviews

> 73 indexed App Store user reviews of Webel by Webelapp Technologies S.L, rated 4.90/5 from 216 ratings.

- Source: https://appshunter.io/ios/app/webel-home-services/id1470056152/reviews
- App overview in markdown: https://appshunter.io/ios/app/webel-home-services/id1470056152.md
- Rating breakdown: 5★ 204 · 4★ 7 · 3★ 2 · 2★ 0 · 1★ 3

## Newest reviews (10 of 73)

### 5/5 — Just what I needed

*2025-06-26, version 2.80.4*

Very Good

### 5/5 — Trade

*2025-06-19, version 2.80.4*

Very cool

### 5/5 — Digital marketing

*2025-06-07, version 2.79.9*

I like it service and it’s very easy for us all of the people

### 5/5 — Good app

*2025-06-05, version 2.79.8*

5 stars

### 5/5 — Easy to use app

*2025-06-05, version 2.79.8*

Great - just the calendar could have a better set up but otherwise no complaints here! Glad I found it!

### 4/5 — Mr

*2025-06-05, version 2.79.8*

I don’t get much leads.

### 1/5 — Their cleaners steal

*2025-06-03, version 2.79.8*

Please do not use this service. The cleaners are not professional and they steal stuff from your place. I raised my concern with their team and they did not help.

### 1/5 — Don’t do any work for these unless you have a passport

*2025-05-09, version 2.78.3*

As that’s there only way of confirming your ID shame really as I’ve already done work and NOT BEEN PAID

### 1/5 — Nina

*2025-05-04, version 2.77.6*

Eh

### 5/5 — Resolution claims

*2025-04-21, version 2.77.6*

Good customer service and standard resolution policy

## Most critical reviews (10 lowest-rated)

### 1/5 — Ninanino

*2026-06-04, version 2.102.7*

Bio

### 1/5 — Where is my money?

*2026-02-11, version 2.94.7*

They charged my account 11 days ago for a service that was cancelled by the cleaner. I haven't received any answer for the 3 emails that I have sent them. 

The worker cancelled the already-accepted service 2 hours before the start of the work. Just 2 hours. And money is deducted from my account to the pocket of these people. This is text-book scamming.

Avoid

### 1/5 — Bad Update

*2026-01-14*

This app used to be good. Now you can’t reach service people directly. You have to create an “opportunity”. 

I’ve spoken to several service people that used to use this app and they were unaware why customers were not able to reach them. So everyone has migrated to other apps.

**Developer response:** Hi, thanks for sharing this. We understand how frustrating it can feel when a feature you relied on changes. The new “opportunity” system was designed to help more professionals apply to each request, but we know some users preferred contacting providers directly. We’re already working on improvements so communication feels clearer and more direct for everyone.

If you’d like to share more details, feel free to write us at contact@appwebel.com
. We appreciate your feedback and hope to make your experience better again.

### 1/5 — Been threatened to block my account

*2025-09-23, version 2.85.4*

This app is full of clown professionals, you get charged upfront and 30 min before the service people cancel with no consequences when you as a customer has paid upfront and waited for days. App also shows professionals are available when professionals are saying their accounts are restricted. Takes forever to get your money back and customer service is slow and ridiculous and threatens to block your account because the system falsely prompted you're trying to contact professionals out of the app. This app should be banned from App Store as it's a total waste of time and energy and hold your money and ruin your plans.

### 1/5 — Very bad app

*2025-09-11, version 2.84.10*

I hate these kind of opportunities and it’s totally waste of time and it’s nothing

### 1/5 — The app keeps spamming with notifications

*2025-07-31, version 2.82.10*

Everything in the app works fine but if you plan to keep sending promotional notifications you need to add an option for the user to disable them. Otherwise I need to turn off the notifications completely which is bad as I want to be notified about status of my booking… Please fix this

### 1/5 — Only for cleaning not for creative works

*2025-07-07, version 2.80.4*

This app is very limited for creative works like videography photography surprisingly video is not even included in the services and most of the clients reach for videos. This kind of service request conversation to know exactly. And the types of work, but the app flags very quickly. Definitely also difficult for clients to make a decision.

### 1/5 — ❌ Be careful – this app doesn’t pay its workers! ❌

*2025-06-26, version 2.80.4*

❌ Be careful – this app doesn’t pay its workers! ❌

I’ve completed several services recently and haven’t received a single payment. I contacted support multiple times and still got no solution. Meanwhile, the app keeps taking bookings and letting clients believe everything is fine.

I rely on this job to support myself and my family, and working without being paid is simply unacceptable. I’ve had to cancel upcoming bookings and notify my clients directly.

This platform is unreliable and untrustworthy. I do NOT recommend it to anyone — whether you’re a cleaner or a client. Until they fix their payment system and take responsibility, stay away.

### 1/5 — Nina

*2025-06-24, version 2.80.4*

Eh

### 1/5 — Unreliable Cleaners on the app

*2025-06-04, version 2.79.8*

Booked someone, they came and took 2 hours just wiping down our kitchen counters and then left, with absolutely nothing cleaned. We raised complain and Webel did not help and took cleaners side. Their cleaner also stole from our property. I would not recommend this app to anyone.

## Most praised reviews (10 highest-rated)

### 5/5 — I really recommend it

*2026-07-03, version 2.104.6*

One of the best

### 5/5 — Good

*2026-05-30, version 2.102.7*

5****

### 5/5 — Cleaning

*2026-02-21, version 2.95.6*

5

### 5/5 — Brilliant app- I use it for everything!

*2026-02-05, version 2.94.4*

In two years I can honestly say I’ve never had a bad experience with Webel! Very user-friendly and always expanding the services available!

### 5/5 — Perfect

*2025-12-20, version 2.91.7*

Perfect

### 5/5 — Whatever you need

*2025-11-09*

Amazing app.  Every time I need something around the house (cleaner, fixing something) I use Webel.  Affordable fast and easy.

**Developer response:** Hello! It’s great to know that you’re satisfied with the app. It makes us incredibly happy. Thank you so much for your review. Have an excellent day!

### 5/5 — Great app

*2025-10-08, version 2.86.3*

Great app!

### 5/5 — Nina

*2025-08-05, version 2.82.10*

Thank you

### 5/5 — So easy to use

*2025-07-12, version 2.81.7*

East to use and  we have had buisness from Webel

### 5/5 — I’m a handyman who loves this app because it’s simple

*2025-07-09, version 2.81.7*

Great for home owners to get the help they need

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
