# WebLink for KENWOOD — user reviews > 121 indexed App Store user reviews of WebLink for KENWOOD by Abalta Technologies, Inc., rated 3.80/5 from 609 ratings. - Source: https://appshunter.io/ios/app/weblink-for-kenwood/id1285943022/reviews - App overview in markdown: https://appshunter.io/ios/app/weblink-for-kenwood/id1285943022.md - Rating breakdown: 5★ 378 · 4★ 38 · 3★ 39 · 2★ 26 · 1★ 128 ## What do users think of WebLink for KENWOOD? Overall sentiment: negative **Pros** - 🚀 Great app - 👍 Excellent functionality - 👍 Awesome customer support **Cons** - 🐛 Connectivity issues - 🐛 Buggy and unstable - 🐛 Frequent disconnects - 🐛 Difficult to use - 🐛 Unreliable performance - 🐛 Compatibility problems **Commonly reported bugs** - App doesn't connect properly - Constant permission requests - Crashes and freezes - Incompatible with latest iOS versions - Waze functionality broken - YouTube playback issues **Most requested features** - Update the app to fix bugs - Improve user-friendliness - Add Waze support - Enhance compatibility with newer devices - Provide better instructions and documentation ## Newest reviews (16 of 121) ### 2/5 — When it works… *2025-07-10* When it works it’s great. But I lost count of how many times I’ve had to delete & reload the app to get it to work properly. Sometimes it connects flawlessly for a week or two. Most times it doesn’t. **Developer response:** Hello, Thank you for reaching out, and we're truly sorry to hear that you're experiencing difficulties with WebLink. We completely understand how frustrating this must be, and we're here to support you. To help us look into the issue more effectively, we would really appreciate it if you could share a few more details with us. If you're comfortable doing so, please email us at weblink_support@abaltatech.com with the following information: your multimedia system model and its software version; Phone model and OS version; WebLink version. When and under what circumstances did the issue begin? Thank you again for bringing this to our attention. We truly value your feedback and look forward to hearing from you soon. ### 3/5 — Rate *2025-04-15* The mobile app is difficult to use, keep losing connectivity and problems reconnecting **Developer response:** We are sorry to hear you are having difficulties with WebLink. We will be happy to assist you! Please contact us at weblink_support@abaltatech.com by providing the following information: Head Unit Model, Phone Model, Phone OS Version, Host App Version, screenshot/video of the issue. ### 4/5 — Kenwood *2024-09-19, version 3.1.0* Car head unit ### 2/5 — Lack of Waze update. *2024-07-12* This would be an excellent system if they would update the WAZE interface. It initially interfaced with WAZE. **Developer response:** Hello, We are sorry to hear that you are not satisfied with WebLink. We do support Waze as a navigation solution. Can you please confirm what is your Model of Car Multimedia, as if you do not have Waze available, this is due to a restriction of the manufacturer of the multimedia, not a WebLink related issue. ### 3/5 — Das Gerät::Kenwood DM X5020DABS *2024-06-02* Das Radio ist wenn mann es vergleicht mit meinem letzten von eben des gleichen Herstellers zu kompliziert.Die Einstellung ist sehr kompliziert und selbst nach einiger Zeit seit dem ich das habe muss ich ständig zum Verkäufer um Hilfe erhalten. Warum macht man das so kompliziert für die Ältere Generation,bin schon etwas älter und bin sehr an Neu heiten interressirt und habe erst mit 67 Jahren Keyboard und Orgel gelernt und. Bin etwas irritiert das Problem zu haben, bitte um Hilfestellung dieses Problems von der Hersteller Seite,Josef Sachs in Leverkusen 02.06.24. 06,25 Uhr Die Möglichkeit zu suchen in der Aussage für Informationen ist nur in E nglicher Sprache möglich wobei wir in Germany leben?????? Frage,warum kann man nicht das was seitenlang erklärt in vielleicht 5-6 Sätzen klar und deutlich erklären?????? **Developer response:** Thank you for your review. We will be happy to assist you! At this time, our Support Team is available to provide instructions in English only. Please contact us at weblink_support@abaltatech.com by providing the following information: Head Unit Model, Phone Model, Phone OS Version, Host App Version, screenshot/video of the issue/question. ### 4/5 — Ghost *2024-05-30, version 2.13.0* D ### 3/5 — Buggy *2024-03-03* App needs to be updated and made a little more user friendly. I have a user friendly head unit and app does not work as it is supposed to. Hopefully someone will actually care and step up and fix everything once and for all. One can only hope. **Developer response:** Thank you for your review. We are happy to let you know that we are working on a new version of the app which will have exciting new features and greatly improved stability and performance ! ### 2/5 — Loosing connection *2023-11-09* Continue to loose connection while driving. Tried different cords, still the same **Developer response:** Thank you for your review. We are sorry to hear you are having difficulties with WebLink. We will be happy to assist you! Please contact us at weblink_support@abaltatech.com by providing the following information: Head Unit Model, Phone Model, Phone OS Version, Host App Version, screenshot/video of the issue. ### 1/5 — App needs to be updated to be able to handle new apps *2023-11-07* Review are you kidding? It’s very bad it’s obsolete need to update the firmware in the radio as well as fix the problems with the app. **Developer response:** Thank you for your review. We are sorry to hear you are not fully satisfied with WebLink. We will be happy to assist you! Please contact us at weblink_support@abaltatech.com by providing the following information: Head Unit Model, Phone Model, Phone OS Version, Host App Version, screenshot/video of any issues ### 4/5 — Panini *2023-10-16, version 2.13.0* Panico ### 1/5 — Doesn’t connect *2023-09-30* It doesn’t even connect for me I can’t do anything from my settings nothing works and it doesn’t explain well on how to fix it **Developer response:** We are sorry to hear you are having difficulties with WebLink. We will be happy to assist you! Please contact us at weblink_support@abaltatech.com by providing the following information: Head Unit Model, Phone Model, Phone OS Version, Host App Version, screenshot/video of the issue. ### 1/5 — Doesn’t work *2023-09-22* Have to ignore each time I plug in and open my phone Videos won’t play just sound **Developer response:** We are sorry to hear you are having difficulties with WebLink. We will be happy to assist you! Please contact us at weblink_support@abaltatech.com by providing the following information: Head Unit Model, Phone Model, Phone OS Version, Host App Version, screenshot/video of the issue. ### 1/5 — I used to think kenwood was quality *2023-09-18* Kenwood and WebLink are a janky and sloppy combo. Find something else if you want consistency or updates. Ultimately you will find yourself using your smart phone for everything and just being happy if it can manage to simply play your music properly. So your Kenwood touchscreen and its interface,WebLink, and gps, totally are worthless. **Developer response:** We are sorry to hear you are having difficulties with WebLink. We will be happy to assist you! Please contact us at weblink_support@abaltatech.com by providing the following information: Head Unit Model, Phone Model, Phone OS Version, Host App Version, screenshot/video of the issue. ### 1/5 — Doesn’t work *2023-09-15, version 2.13.0* Phone interface is horrible ### 1/5 — Why did I pay all this money for this head unit for 2008 apps *2023-09-04, version 2.13.0* Downloading this app is more time then the devs spent making it. ### 1/5 — Needs a huge update. *2023-08-23, version 2.13.0* It’s not very efficient. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fails to connect *2025-05-28, version 3.1.0* Regularly failing to connect, aggravating ### 1/5 — WebLink *2024-12-10, version 3.1.0* Poor technical performance ### 1/5 — DMX 8020 bleibt im disconnected Status, obwohl CarPlay verbunden ist *2024-09-04* Das Gerät ist mit carplay verbunden, zeigt in der Weblink App aber disconnected an, Konten stehen auf „all off“, können auch nicht angemeldet werden **Developer response:** Thank you for your review. We are sorry to hear you are having difficulties with WebLink. We will be happy to assist you! Please contact us at weblink_support@abaltatech.com by providing the following information: Head Unit Model, Phone Model, Phone OS Version, Host App Version, screenshot/video of the issue. ### 1/5 — Waze is broken *2024-05-03, version 2.13.0* Waze does not work. ### 1/5 — Lag *2024-02-20, version 2.13.0* Laggy slow . Can’t search ### 1/5 — Broken before the first use *2024-02-13* Downloaded the app and it will not connect to my MH. No instructions, no menu item and it leaves nothing working. I will start pushing buttons randomly to see if I can get a reaction. **Developer response:** Thank you for your review. We are sorry to hear you are having difficulties with WebLink. We will be happy to assist you! Please contact us at weblink_support@abaltatech.com by providing the following information: Head Unit Model, Phone Model, Phone OS Version, Host App Version, screenshot/video of the issue. ### 1/5 — Garbage *2024-01-11* If I could’ve gave 0 stars I would’ve gave negative 6 been saying update is coming since October still nothing **Developer response:** Thank you for your review. We are sorry to hear you are not fully satisfied with WebLink. Our team is working with the Kenwood team, so we can release an update. ### 1/5 — Eol *2023-12-24, version 2.13.0* End of life…nothing useful or working now ### 1/5 — No sirve *2023-11-24, version 2.13.0* El web link no se conecta al aparato del auto ### 1/5 — Garbage App Doesn’t Work *2023-11-22, version 2.13.0* Doesn’t work. Won’t connect. ## Most praised reviews (10 highest-rated) ### 5/5 — Love this app *2025-11-07* Love this app please don’t discontinue, this app is great!! five stars !!! ### 5/5 — Ld. *2024-11-07, version 3.1.0* LI’ll I’ll I’ll only pay pp ### 5/5 — Worst Ever *2024-02-25* Never stays synced. App makes you go through syncing every time and why. It won’t stay connected. **Developer response:** Thank you for your review. We are sorry to hear you are having difficulties with WebLink. We will be happy to assist you! Please contact us at weblink_support@abaltatech.com by providing the following information: Head Unit Model, Phone Model, Phone OS Version, Host App Version, screenshot/video of the issue. ### 5/5 — Hola *2023-12-27, version 2.13.0* Muy buena ### 5/5 — MySubaru *2023-06-04* This is the best used car I’ve ever owned! ### 5/5 — Ford fusion *2023-03-03, version 2.13.0* 500 ### 5/5 — Excelente *2022-12-09, version 2.13.0* Excelente ### 5/5 — DDx7016BT *2022-09-09, version 2.11.0* KENWOOD DDX7016BT ### 5/5 — Walt *2022-06-09, version 2.11.0* Nice ### 5/5 — Awesome customer support *2019-03-18, version 1.15.0* App works great after a little user error, customer support helped me fix my problem almost immediately. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*