# Webroot WiFi Security & VPN — Secure VPN, complete privacy

> Secure VPN for privacy and protection on public Wi-Fi. (iPhone/iPad app by Webroot LLC.)

- Source: https://appshunter.io/ios/app/webroot-wifi-security-and-vpn/id1431626168 (this page in markdown: same URL + `.md`)
- Developer: [Webroot LLC](https://appshunter.io/developer/460986856)
- Category: Productivity, Utilities
- Price: Free with in-app purchases
- Rating: 2.70/5 from 135 App Store ratings · 65 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 82 MB
- Languages: American English, Japanese
- Released: 2018-10-25
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/webroot-wifi-security-and-vpn/id1431626168/reviews.md

## What is Webroot WiFi Security & VPN?

Public WiFi is convenient and available almost everywhere, but it isn’t secure. You need a virtual private network (VPN) to protect your online life from cybercriminals and others who use public WiFi to spread viruses and malware, steal your personal information, and spy on your online activity.

Webroot® WiFi Security is a VPN that gives you security and privacy while you work, share, bank, and browse online. But Webroot WiFi Security is different from a traditional VPN. It adds a layer of protection for your valuable information, but isn’t demanding or difficult to set up. It just takes a single tap or click to activate all your protection features, so you know your connection is secure, anonymous, and most importantly, private.


Features:
• ULTIMATE PRIVACY: Keeps your identity and personal information secure for your peace
   of mind
• FAST, SECURE EXPERIENCE: Won’t affect your connection speed
• EASY-TO-USE INTERFACE: Activates full protection with a single tap or click
• AUTO-CONNECT: Automatically keeps you safe wherever you go
• MULTI-DEVICE PROTECTION: Secure up to five devices with one license
• ANONYMOUS BROWSING: Hides your IP address and location so you can’t be tracked
• NO DATA RESTRICTIONS: Won’t impact your data limit
• ZERO ACTIVITY LOGGING: Never monitors, retains, or logs your online activity
• FULL DATA PROTECTION: Protects your online activity from cyber criminals
• GLOBLA COVERAGE: Lets you choose your preferred locations from 34+ countries

Why do I need Webroot WiFi Security?
A busy mobile lifestyle often means you connect with WiFi networks wherever you can find them – coffee shops, airports, train stations, hotels, restaurants, and wherever else they’re available. But you can’t trust everyone who connect to those public networks. Webroot® WiFi Security is private, anonymous, and secure. This easy-to-use VPN keeps you and your family safe, wherever you connect. Download your free trial today!

Subscription Details:
• Webroot WiFi Security begins with a 7-day free trial, after which annual or monthly
   subscriptions are available at $3.99/month or $39.99/year (covers up to 3 devices), or 
   $5.99/month or $59.99/year (covers up to 5 devices). 
• Your subscription will be automatically renewed, and your account will be charged 24
   hours before the end of the current subscription period according to the plan you 
   selected. You can opt out of automatic renewal at any time in your Account Settings.
• Subscription costs will be charged to your iTunes account at confirmation of purchase.
• If you cancel your subscription during the 7-day trial period, you will not be charged.
• Any unused portion of a free trial period is forfeited upon purchase of a full subscription. 

For full Subscription Terms and Conditions, read the Webroot Subscription Agreement for Consumers at www.webroot.com/ServiceTerms.

Webroot does not collect or log browsing activity, IP addresses or downloaded data. Read the Webroot WiFi Security Privacy Statement at www.webroot.com/us/en/legal/privacy.

Due to government restrictions, Webroot WiFi Security service may not be available in the following countries (this depends on ISP, region, and time factor): China, Russia, Egypt, and UAE. We apologize for any inconvenience this may cause.

 
Connect with us: 
Facebook: https://www.facebook.com/webroot
Instagram: https://www.instagram.com/webroot
LinkedIn: https://www.linkedin.com/company/webroot
YouTube: https://www.youtube.com/user/WebrootSoftware

## Key features

- Ultimate privacy and peace of mind
- Fast and secure browsing experience
- Easy-to-use interface with single-tap activation
- Automatic connection to secure networks
- Multi-device protection
- Anonymous browsing with IP address masking
- No data restrictions or activity logging

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| 7 Day Free Trial, 3 Devices | $3.99 | per month |
| 7 Day Free Trial, 3 Devices | $39.99 | per year |
| 7 Day Free Trial, 5 Devices | $5.99 | per month |
| 7 Day Free Trial, 5 Devices | $59.99 | per year |
| 3 Device Purchase, No Trial | $3.99 | per month |
| 3 Device Purchase, No Trial | $39.99 | per year |
| 5 Device Purchase, No Trial | $5.99 | per month |
| 5 Device Purchase, No Trial | $59.99 | per year |


## What do users think of Webroot WiFi Security & VPN?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 👍 Good for basic VPN needs
- 👍 Auto-connect on unsecured networks
- 👍 Works well on PC
- 👍 Impressive in China (one instance)
- 👍 Lightweight software

**Cons**

- 🐛 Frequent login issues
- 🐛 Unreliable connection
- 🐛 Subscription/renewal problems
- 🐛 App crashes frequently
- 🐛 Slow performance
- 🐛 Poor customer support
- 🐛 Does not stay connected
- 🐛 Difficult to set up
- 🐛 Not working in China (multiple instances)
- 🐛 High cost for value
- 🐛 Keeps logging out
- 🐛 Inconsistent performance across devices
- 🐛 VPN drops connection consistently
- 🐛 Can't connect to specific servers (e.g., Australian)
- 🐛 Not worth the subscription cost
- 🐛 Battery drain (implied by slowness)
- 🐛 Spam notifications for other products

**Commonly reported bugs**

- Login issues after email verification
- Subscription not found
- App closes after entering password
- Keeps logging me off
- Does not auto-connect
- Renewed but still told to renew
- Connection drops consistently
- PC connection slow to establish/re-establish
- Screen is green with Webroot banner and doesn't go through
- iPhone update can't login or reset
- Keeps logging me off
- Does not auto connect
- Renewed in March 2020 still can't use on mobile devices
- Always hangs up
- Very buggy works then doesn't
- WiFi product is very hit and miss
- Impossible to get tech support
- Connects then doesn't
- Tries to load for 3+ minutes then errors out
- Will not stay connected
- Error message to try again later
- Oversold networks can't handle demand
- Login error message
- Crashes that cut off internet access
- Prevents 2FA login attempts
- Crashes a lot
- Tries to restore connection and then drops it again
- Constant disconnects
- Poor customer tech support
- Took three months to get access to purchase
- Only works 50% of the time
- Doesn't allow streaming services
- Can't open a ticket on the forum
- Australian server is a let down
- Password frustrating, requires re-set
- No next screen for VPN acceptance
- App crashes on login
- Difficulty accessing purchases online and on iPhone
- App won't stay logged in
- Doesn't work with iCloud Keychain or password manager
- VPN disconnects frequently
- Doesn't Autoconnect on phone restart or new WiFi
- Requires re-entering password frequently
- VPN connection is unreliable
- Charged for extra months after cancellation
- Worked only for 2 days
- Not working in China
- Product telling me to pay from wallet account
- Unable to log in on iOS
- Trial is good but after purchase it's hard to connect
- Persistent problem of VPN not shutting off at home
- App sees secure network at home as unsafe
- Always crashes
- Hard time reconnecting
- Won't let me cancel
- App says renew now and will not work
- Auto VPN feature sometimes doesn't turn off at home
- Customer service responses are dismissive

**Most requested features**

- Option to stay logged in
- Better transparency on data routing
- Improved customer support responsiveness
- Fix for password toolbar issues
- Ability to link multiple product codes to a single account

## Recent user reviews (10 of 65)

All indexed reviews: https://appshunter.io/ios/app/webroot-wifi-security-and-vpn/id1431626168/reviews.md

### 1/5 — Log in issues

*2025-06-09, version 1.1.0*

After verifying my email and password it won’t let me log into my account. Terrible app

### 1/5 — Subscription not found?

*2025-02-04*

My subscription renews annually through the App Store, but Webroot said they can’t find my subscription and I have to renew through them directly? If there’s no subscription, how could I use the app until January 31st when the “renew” message first appeared? 

I’ll update this review if/when the matter is resolved.

### 1/5 — We’re not recommend this

*2024-10-15, version 1.1.0*

It does not operate right you have to renew it

### 1/5 — Unreliable

*2024-10-05, version 1.1.0*

This app is a pile of garbage. It is inconsistent unreliable. Find something else that doesn’t cost $55 a year for nothing.

### 1/5 — Won’t sign in at all

*2023-07-24, version 1.1.0*

I have the paid business account for 5 devices but my sign in won’t work on this app no matter what I do! How do u use this vpn??

### 1/5 — Logging in? Impossible ….

*2023-03-05*

I have an account on my PC which I’ve had for years. Downloaded the app into my phone. Logged in using my credentials. Log in failed. Tried again. Log in failed. Asked for new password. Log in failed. And so it went on. Not happy.

### 1/5 — Unreliable

*2022-09-21, version 1.1.0*

Very inconsistent and unreliable, at times renders the phone useless to the point of needing to be restarted. 

Not worth a time or subscription.

### 1/5 — SHOCKINGLY BAD

*2022-06-16*

This app is terrible. It would work on some of the laptops but not others, and would work on some of the iPhones but not others. I spent an hour on the helpline with a technician who was very nice and methodical but could not figure out why it would work on all of the iPhones. It is a terrible waste of money and I’ve been told by my IT manager that there are better products out there. So shame on me for believing in the Webroot name and buying it. 

Also, as an almost comical point, I was told I had to set up two separate accounts because I purchased a total of 10 product subscriptions and they said I could not link them all to the same account. How hard is it to tie the various product codes to a single account???  Hey, maybe I can set up a new account for each one, so I can have lots and lots of usernames and passwords just to manage this product - even though it does not even work as advertised. 

Webroot should be ashamed. Save your money and buy a better product.

### 1/5 — Keeps auto renew subscription but tells me to renew

*2022-03-25, version 1.1.0*

I thought this app was very good for a VPN. However the last three months I keep getting charged my monthly subscription from Apple, however when I go to the web route repair it tells me I still have to renew i’ll be in the third month for a basically I’m paying for no access

### 2/5 — Better options

*2022-01-26*

This VPN is “good enough” if the price is right to you.

I use it because it was bundled in a multi-year subscription for webroot antivirus. Very satisfied with Webroot antivirus but this VPN drops connection *consistently*, throughout day, everyday. Regardless of wifi or cell service locations, it’s bad.

Different connection times between devices as well. PC can take minutes to establish/re-establish. iPhone/ipad: <5 seconds.

If you’re looking for IP addy in specific states, not there, only US regions and certain countries.

## Frequently asked questions about Webroot WiFi Security & VPN

### What does Webroot WiFi Security do?

This app provides a virtual private network (VPN) service designed to secure your online activity and protect your personal information, especially when using public Wi-Fi networks. It encrypts your connection, masks your IP address, and prevents others from tracking your online behavior.

### What are the key features of this VPN app?

Key features include ultimate privacy for your identity and data, a fast and secure browsing experience, an easy-to-use interface that activates protection with a single tap, auto-connect functionality, protection for up to five devices, anonymous browsing, no data restrictions, zero activity logging, and global coverage with 34+ country locations.

### How much does Webroot WiFi Security cost?

The app offers a 7-day free trial. After the trial, subscriptions are available monthly or annually. Pricing options include $3.99/month or $39.99/year for up to 3 devices, and $5.99/month or $59.99/year for up to 5 devices. Subscriptions auto-renew unless canceled.

### What devices is Webroot WiFi Security compatible with?

The app is designed for mobile devices and can secure up to five devices with a single license. Specific compatibility details for operating systems like iOS or Android are not explicitly mentioned but are implied by the mobile app context and subscription tiers.

### Why should I use a VPN on public Wi-Fi?

Public Wi-Fi networks are often unsecured, making them vulnerable to cybercriminals who can steal personal information, spread malware, or spy on your online activity. A VPN encrypts your connection, creating a secure and private tunnel for your data, ensuring your online life remains protected.

## Version history (last 5 releases)

### 1.1.0 — 2020-03-26

Performance Improvements

### 1.0.7 — 2019-03-22

Added additional language support.

### 1.0.6 — 2019-01-04

Stability improvements and bug fixes.

### 1.0.5 — 2018-10-24

This version included bug fixes and stability improvements.

### 1.0.4 — 2018-10-15

This release includes fixes to minor defects.

## Apps similar to Webroot WiFi Security & VPN

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## More apps by Webroot LLC

- [Webroot Mobile Security](https://appshunter.io/ios/app/webroot-mobile-security/id460986853)
- [Backup & Sync](https://appshunter.io/ios/app/backup-and-sync/id478387339)
- [Webroot VPN](https://appshunter.io/ios/app/webroot-vpn/id6737853665)

All apps by Webroot LLC: https://appshunter.io/developer/460986856

## Related topics

[webroot mobile security](https://appshunter.io/ios/topics/webroot-mobile-security) · [webroot](https://appshunter.io/ios/topics/webroot) · [webroot secure anywhere](https://appshunter.io/ios/topics/webroot-secure-anywhere) · [webroot secure vpn](https://appshunter.io/ios/topics/webroot-secure-vpn) · [webroot vpn](https://appshunter.io/ios/topics/webroot-vpn) · [wifi security](https://appshunter.io/ios/topics/wifi-security)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*