# WebTPA Mobile > Mobile access to employer-sponsored health plan administration and member services. (iPhone/iPad app by WEBTPA EMPLOYER SERVICES, LLC.) - Source: https://appshunter.io/ios/app/webtpa-mobile/id571755536 (this page in markdown: same URL + `.md`) - Developer: [WEBTPA EMPLOYER SERVICES, LLC](https://appshunter.io/developer/571755539) - Category: Health & Fitness, Medical - Price: Free - Rating: 1.40/5 from 34 App Store ratings · 19 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 107 MB - Languages: American English - Released: 2012-11-02 - Data updated: 2026-09-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/webtpa-mobile/id571755536/reviews.md ## What is WebTPA Mobile? Want to look up the status of a medical claim? Or email your health insurance ID Card? How about checking your eligibility information or sending a question to your health insurance provider? WebTPA Mobile puts our most popular online features at your fingertips. Check a claim. View your virtual member ID card. Access your eligibility information or just ask a question. View eligibility information for subscriber and dependents Check claim status and history Locate your Explanation of Benefits View your deductibles and accumulators Locate plan documents such as your Summary Plan Description, Summary of Benefits and Coverage and helpful documents from your employer View and print your ID card Choose to go paperless Contact customer service and more! The app serves only members of employer-sponsored health plans that are administered by WebTPA. If you are unable to login to your WebTPA account or need more information, please email helpme@webtpa.com or dial the phone number on the back of your medical ID card. About WebTPA. WebTPA is a third-party administrator that processes claims and provides member support on behalf of your employer’s benefit plan. We provide a dedicated team to assist you with questions about your benefits, providers and claims. These team members can be reached through your dedicated customer service number on your ID card. We are based in Irving, TX, and we also have regional locations around the country, including San Antonio, TX, Oklahoma City, OK and Madison, WI. At WebTPA, we treat each other like family and it shows - we’ve recently been voted a Best Place to Work in the Dallas and San Antonio markets. We look forward to serving you. ## Key features - Check claim status and history - View virtual member ID card - Access eligibility information - Locate Explanation of Benefits - View deductibles and accumulators - Access plan documents - Contact customer service ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/webtpa-mobile/id571755536/reviews.md ### 1/5 — This app is trash *2026-02-10* Zero purpose for this app except a place to enter login credentials and then essentially enter an empty, windowless room. ### 1/5 — App doesn’t work - login error *2026-01-13* I know my username/password are correct, because I am able to sign in without issue on the website. ### 1/5 — god awful *2025-12-29* any employer that offers you this consider as an option you should consider a different employer. this is bottom of the barrel. i’ve seen apps that work better. ### 1/5 — Useless app *2025-12-20* This app is 100% useless. ### 1/5 — cant login *2025-11-28* I cant even login… using my correct credentials because Im logging in with the same information online… ### 1/5 — Doesn’t event work *2025-10-13* This app just doesn’t even work when you use it. Can’t click on anything. ### 3/5 — Not working *2025-10-07* The app will not work on my iPhone. I restarted my phone, deleted the app, and redownloaded the app. Nothing ### 1/5 — Can’t view ID card! *2025-02-14* ID card does not show up. The only option is to view the id card BEFORE logging in which does not make sense. Faceid will log you in instantly. And why would I have an app and stay logged out??? ### 1/5 — Can’t view ID can’t properly *2024-11-15* ID card does not use the entire screen making it impossible to read. Can’t zoom In or out either. ### 1/5 — Useless App *2023-08-29* I cannot access plan benefits on this app or anything else beyond what I already know. This was a useless and annoying waste of time at a time i was looking for help. ## Frequently asked questions about WebTPA Mobile ### How do I check my medical claim status on WebTPA Mobile? You can easily check the status and history of your medical claims directly within the WebTPA Mobile app. Simply navigate to the claims section to view up-to-date information regarding your submitted claims. ### Can I view my health insurance ID card on WebTPA Mobile? Yes, WebTPA Mobile allows you to view and even print your virtual member ID card. This ensures you always have access to your insurance information when you need it. ### What kind of eligibility information can I find on WebTPA Mobile? The app provides access to eligibility information for both the primary subscriber and any dependents on the health plan. You can view this information to confirm coverage details. ### How can I contact customer service through WebTPA Mobile? WebTPA Mobile offers a convenient way to contact customer service. You can find contact options within the app to send questions or get assistance with your health insurance plan. ### Is WebTPA Mobile available on Android devices? WebTPA Mobile is designed for iOS devices, including iPhone and iPad. Users can download it from the App Store to manage their health plan information. ### How often is WebTPA Mobile updated? The app was last updated on October 20, 2025, with version 4.8.6. Regular updates ensure the app remains functional and secure for users. ### What is the age rating for WebTPA Mobile? WebTPA Mobile has an age rating of 4+. This indicates it is suitable for a wide range of users, including younger individuals who may need to access plan information. ### What are the main benefits of using WebTPA Mobile? The app puts popular online features at your fingertips, allowing you to check claims, view your virtual ID card, access eligibility, and contact your provider, streamlining health insurance management. ## Version history (last 5 releases) ### 4.8.6 — 2025-10-20 -Bug Fixes -Updates for newer iOS Versions ### 4.6.0 — 2021-10-01 App enhancements ### 4.5.0 — 2021-09-18 Production build for app stores. ### 2.0.1 — 2015-12-01 This app has been updated by Apple to display the Apple Watch app icon. We've made enhancements. ### 1.2 — 2012-11-07 UI updates ## Apps similar to WebTPA Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [CerpassRX Member Portal](https://appshunter.io/ios/app/cerpassrx-member-portal/id1494419190) | 1.0 (2) | Free | Health & Fitness | | [Withings](https://appshunter.io/ios/app/withings/id542701020) | 4.6 (363,246) | Free | Health & Fitness | | [RespiRelax+](https://appshunter.io/ios/app/respirelax-plus/id515900420) | 4.1 (16) | Free | Health & Fitness | | [ApothekenApp Wuppertal / Gevelsberg](https://appshunter.io/ios/app/apothekenapp-wuppertal-gevelsberg/id525405860) | — | Free | Health & Fitness | | [Kid Care - from SLCH](https://appshunter.io/ios/app/kid-care-from-slch/id377701960) | 4.8 (25) | Free | Health & Fitness | | [Ice - Your Body Belongs to You](https://appshunter.io/ios/app/ice-your-body-belongs-to-you/id482857500) | 1.5 (4) | Free | Health & Fitness | ## More apps by WEBTPA EMPLOYER SERVICES, LLC - [MyHealthHub](https://appshunter.io/ios/app/myhealthhub/id6444293661) All apps by WEBTPA EMPLOYER SERVICES, LLC: https://appshunter.io/developer/571755539 ## Related topics [tpa services](https://appshunter.io/ios/topics/tpa-services) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*