# WeCare by Canada Life

> On-demand virtual healthcare access for primary care and second medical opinions. (iPhone/iPad app by Teladoc Health UK.)

- Source: https://appshunter.io/ios/app/wecare-by-canada-life/id1504258776 (this page in markdown: same URL + `.md`)
- Developer: [Teladoc Health UK](https://appshunter.io/developer/1805104628)
- Category: Health & Fitness, Medical
- Price: Free
- Age rating: 17+
- Requires: iOS 15.6 · 70 MB
- Languages: American English
- Released: 2020-03-30
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wecare-by-canada-life/id1504258776/reviews.md

## What is WeCare by Canada Life?

WeCare provides you and your family with on demand access to qualified doctors. You will receive quick, direct access to a doctor who is experienced in primary care. The doctor will help you to better understand your symptoms and how to get the best care available to you. The app will allow you to talk to a doctor through:
(1) Call Back: one of our doctors will call you back for a telephone consultation
(2) Video Consultations: schedule a video appointment with one of our doctors
 
We Care also allows you to request a second medical opinion for a significant number of complex conditions. Once you request a second medical opinion, one of our case managers will get in touch with you to understand your situation and discuss next steps.

## Key features

- On-demand doctor access
- Phone consultations
- Video consultations
- Symptom understanding
- Second medical opinions
- Case management support

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/wecare-by-canada-life/id1504258776/reviews.md

### 4/5 — Admin - comms

*2026-02-10*

After having booked my video Consultation appointment,  It would have been more assuring to have a follow up instruction message in prep for the session at least a day in advance and not just an hour. Thanks

### 5/5 — So great!

*2025-10-08*

Love this app. It’s so easy to use. Lots of content and easy to access.

### 1/5 — Internal errors

*2025-07-24*

Was signed up to this through work and am attempting to select ‘request second opinion’ and it keeps giving an internal error message. Apps ‘up to date’ - not usable as won’t allow options to be selected

### 1/5 — Unusable

*2025-05-21*

This app barely works. Spent an hour trying to book an appointment, never ended up speaking to a doctor / medical professional. Save your time and go somewhere else

### 1/5 — Can’t verify

*2025-05-06*

Worn open the camera to verify ID document, so can’t book a consultation or anything.

### 1/5 — Poor app

*2025-04-17*

Rubbish app. Cannot not register. Constantly allows me to take front of id, but freezes when trying to add the reverse picture required. Can’t register for assistance as a result

### 1/5 — Utterly useless

*2025-01-23*

No wonder this has a rating of 2.4 out of 5! 
The app has not been updated for 2 years.
When registering for the service we have to provide identification - it appears to be a legal requirement - but the I'd process doesn't work.
On the verification page is a red 'CONTINUE' button but it doesn't work!
My employer is paying for this service and Teladoc are not providing it.
This is the kind of sham service that companies should avoid like the plague...

### 1/5 — Not useful

*2024-11-09*

The my strength and we care apps are not user friendly. The id verification does not work. The activities are not useful whoever created these has no idea of mental health and has clearly never suffered with mental health issues, anxiety or stress. I have found better therapy and processes on my own

### 1/5 — Does not work

*2024-09-08*

Internal error message for seemingly over 12 months. No update. No messages to employer advising of ways to contact. What’s the point ?

### 1/5 — Terrible - don’t recommend

*2024-08-29*

Terrible app and service - don’t waste your time on this

## Frequently asked questions about WeCare by Canada Life

### How do I connect with a doctor on WeCare?

WeCare offers two primary methods for connecting with a doctor: a 'Call Back' service where a doctor will call you for a telephone consultation, and 'Video Consultations' that you can schedule in advance.

### What kind of medical advice can I get from WeCare doctors?

Doctors on WeCare are experienced in primary care and can help you understand your symptoms and guide you on the best available care options. They provide direct access to qualified medical professionals.

### Can I get a second opinion through WeCare?

Yes, WeCare allows you to request a second medical opinion for a significant number of complex conditions. A case manager will then contact you to discuss your situation and the next steps.

### Is WeCare available on all devices?

WeCare is supported on iPhone, iPad, and iPod devices, providing accessibility for users within the Apple ecosystem.

### What is the age rating for WeCare?

WeCare has an age rating of 17+, indicating it is intended for mature users or for use by adults managing healthcare for younger individuals.

### How often is WeCare updated?

The app was last updated on February 23, 2026, with version 2.8.4. This suggests a commitment to ongoing maintenance and potential feature enhancements.

### Does WeCare have ads?

No, WeCare does not contain advertisements, providing an uninterrupted user experience focused on healthcare access.

### Who developed WeCare?

WeCare was developed by Teladoc Health UK, a known entity in the digital health and telehealth services sector.

## Version history (last 5 releases)

### 2.8.4 — 2026-02-23

Bugfixes and other stability improvements

### 2.7.1 — 2025-11-28

Bugfixes and other stability improvements

### 2.7.0 — 2025-11-25

Bugfixes and other stability improvements

### 2.6.2 — 2025-10-30

Bugfixes and other stability improvements

### 2.6.1 — 2025-10-22

Bugfixes and other stability improvements

## More apps by Teladoc Health UK

- [Care On Demand](https://appshunter.io/ios/app/care-on-demand/id1481628208)
- [Virtual Medical Care](https://appshunter.io/ios/app/virtual-medical-care/id1488893050)
- [Healix Your Health 247](https://appshunter.io/ios/app/healix-your-health-247/id6473455768)
- [Aviva Smart Health](https://appshunter.io/ios/app/aviva-smart-health/id6740872502)

All apps by Teladoc Health UK: https://appshunter.io/developer/1805104628

## Related topics

[canada life](https://appshunter.io/ios/topics/canada-life) · [wecare by canada life](https://appshunter.io/ios/topics/wecare-by-canada-life) · [teladoc health uk](https://appshunter.io/ios/topics/teladoc-health-uk)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
