# WeCSee — user reviews > 52 indexed App Store user reviews of WeCSee by Li Feng, rated 1.94/5 from 18 ratings. - Source: https://appshunter.io/ios/app/wecsee/id1312504048/reviews - App overview in markdown: https://appshunter.io/ios/app/wecsee/id1312504048.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 2 · 2★ 5 · 1★ 9 ## Newest reviews (14 of 52) ### 1/5 — Not working *2020-06-16* My app has stopped working cannot even see a picture of my doorEven though I am logged in only had that up for a year has it been upgraded does not seem to work anymore ### 1/5 — Stopped working *2020-06-14* Currently getting an error and no support ### 1/5 — I can’t Stream live videos *2020-06-08* Hi I can’t stream live video on the camera it’s says I need to contact the Staff regarding if this is legal can you help me with this please ### 1/5 — WeCSee Fancy tech *2020-06-07* Saying the device cannot connect to the server Please contact the after sales staff to check whether the device is legal. Can you please tell me how I’m supposed to make contact. How can it automatically take a photo after I reinstall yet won’t allow access when I ring the doorbell? ### 1/5 — Intermittent performance *2020-06-07* New update has caused to stop working altogether. Comes up with error message cannot connect to internet and something about contacting sales people to make sure it is legal. Before that its performance wasn’t the best anyway. ### 1/5 — Horrible waste of my money *2020-06-03* Waste of money ### 1/5 — Useless *2020-06-03* No customer support! I cannot access the video on my doorbell! I get the following message: “The device cannot connect to the server, please contact the after-sales staff to check whether the device is legal” ### 1/5 — Won’t connect to server *2020-06-02, version 2.0.9* App had been running fine till I tried to use it recently and it gave me a tip box that says “The device cannot connect to the server, please contact the after-sales staff to check whether the device is legal” which I don’t get why because I’ve been using the device and app without a problem. And there was no way to contact anyone on the app regarding this issue. ### 1/5 — iPhone 10 xr *2020-05-27* Will not work iPhone 10 xr cannot answer the doorbell call, then returns a message unanswered worked fine with my iPhone 5s Please update the software ### 1/5 — Mr Dixie Normous *2020-05-27* This is absolutely garbage I had a delivery on some sunflower seeds by the time I got the live camera up they had grown 6ft tall. And the poor delivery driver got the sack for being 6 week late and divorce poor poor man Up yours Mr li feng ### 1/5 — 垃圾 *2020-05-14, version 2.0.9* 无法登录。更新后要求重新登录，永远是网络延迟无法登录。重新注册也是延迟。花了好几百现在挂在门上连装饰都不算！ ### 1/5 — iOS not working *2020-05-07* When this app received call it just says building an encrypted channel then locks Stores as call rejected what’s going on this bell worked well with original DingBell app now it’s useless ### 1/5 — Software is a joke *2020-04-16* Was this software developed by a child? Completely unreliable an absolute waste of my time and money. ### 1/5 — Poor software *2020-04-16* After the update I cannot use my door bell ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst and waste of money *2023-04-09* The device worked for 2 days and then would not connect to network but device paired. Want money back ### 1/5 — Waste of money *2022-10-19* Had this for a year, and after a year the doorbell camera dies so often. Plus whenever you open the app to view the live doorbell footage, it just keeps loading and then says network error even though my wifi and data are working well. I cannot update the app either as it gives me an error for that as well. On top of the already few annoying things that were present from the beginning…camera does not record sound when you want to record and save a clip. Nor does it allow you to turn the volume down or reduce the amount of rings it plays when someone pushes the bell button. Also when the battery is low, is says so out loud, but not on the screen part of the device in your house but on the visitors side of the device where the bell button is outside the door. So your neighbours can hear when your camera is dying if they happen to walk by your door and the camera picks them up. ### 1/5 — Network down, are you still in business *2022-02-17, version 2.1.3* It’s being over 3 weeks that the network is not working therefore the app become useless. Please fix the network/server Thank you ### 1/5 — Useless *2021-05-26* App cannot connect to the camera!! ### 1/5 — DOES NOT WORK *2021-03-29* Do not buy any doorbell that forces you to use this app - it doesn’t work. I’m replacing the doorbell I bought that used this app. ### 1/5 — Does not work *2021-03-27* Waste of money, does not work. Worst purchase in my life. ### 1/5 — Bloody fix this app half the time i cant even connect to the dam thing *2021-01-21* Sort it out!! ### 1/5 — System not working *2020-09-25, version 2.0.9* Please update the system. It is not working!! ### 1/5 — Always not working *2020-09-25* Bought two door bells. At the beginning the app was ok. However after one year, one could not connect the app. Now another one lost the connection too. Even the app is not working. Re-installation is not working too. Very disappointed. ### 1/5 — Horrible *2020-06-19, version 2.0.9* Stop working. can not login to get help. Keeps coming up cannot connect to server. ## Most praised reviews (10 highest-rated) ### 3/5 — The device cannot connect to the server, *2020-06-01, version 2.0.9* The device cannot connect to the server, please contact the after sale staff to check whether the device is legal Which staff am I going to contact ? Since the app makes by you . How can I contact you ? ### 3/5 — No messages *2020-03-29, version 2.0.8* Come on man. No more updates. Can’t see the messages! Please fix it asap. ### 3/5 — It a little difficult to set up. *2019-06-04* Apps not allowing me to connected to Wi-Fi. It’s not going to the next step. If I don’t get it to work I’ll have to send them back very disappointing ### 2/5 — Notifications not appearing on mobile *2023-06-12* I have set up the app and it’s working fine but I’m not getting any notifications to my mobile once someone presses my doorbell to notify me someone is ringing the doorbell. ### 2/5 — Meh *2022-04-19, version 2.1.3* When the app worked it was decent. But for the last 11 months I haven’t been able to connect to it. It just says network exception, please check network. So my door cam is useless now. ### 2/5 — Can’t connect to configure *2021-12-06, version 2.1.3* Trying to add the door bell to app. After holding doorbell 5 seconds and heard configuration message from the bell, already input wifi password to my phone for setup, can’t connect the device to the app. Already chose 2.5G wifi, not 5G, still not connecting. Already placing the device near wifi router, still not connecting. ### 2/5 — App got worse after update *2021-04-14, version 2.1.1* After updating two months ago, the doorbell batteries dropped to 10% in three days. App functions are worse than before. Also the app can’t connect server since April. Hopefully the developer can fix it soon. ### 2/5 — Needs update *2020-07-16, version 2.0.9* Recently updated the WiFi boxes and it does not support 5g etc...so it does not longer work ### 2/5 — PIR and tamper settings problem *2020-04-15, version 2.0.9* Motion sensing isn’t working. I cannot turn on the PIR motion detector. The settings don’t have the on/off switch, it just says “close”. ### 2/5 — Password reset... *2019-06-22* They do not send a email regarding the password. It just says it does but does not send a email. I forgot my password and i can’t login anymore ): --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*