# WECU Mobile — user reviews > 107 indexed App Store user reviews of WECU Mobile by Whatcom Educational Credit Union, rated 4.80/5 from 16,384 ratings. - Source: https://appshunter.io/ios/app/wecu-mobile/id840981606/reviews - App overview in markdown: https://appshunter.io/ios/app/wecu-mobile/id840981606.md - Rating breakdown: 5★ 14,129 · 4★ 1,916 · 3★ 237 · 2★ 35 · 1★ 67 ## What do users think of WECU Mobile? Overall sentiment: positive **Pros** - 👍 User-friendly interface - 🚀 Fast and efficient - 🔒 Secure banking experience - 💡 Innovative features - 🥰 Positive customer service **Cons** - 🐛 Occasional crashes and bugs - ⏱️ Slow loading times - 🔒 Security issues - 💳 Difficulty with mobile deposits **Commonly reported bugs** - Login screen freezes - Compatibility issues with newer iOS versions - Inconsistent performance across devices **Most requested features** - Ability to access transaction history and details - Improved account management features - Streamlined navigation and UI - Faster processing for mobile deposits ## Newest reviews (12 of 107) ### 3/5 — So so banking app with performative bankers *2026-03-05, version 32.26.0* As a homeless person, opening a new bank account was beset with difficulties. The tellers at WECU literally sneered at me and turned up their noses, but the banker who opened my accounts was very helpful… right up until the credit union had my money. I’ve had cause to reach out twice with questions since then, and WECU hasn’t condescended to even acknowledge receipt, much less provide clarity or answers. It’s nice to have a local bank in case I need to visit a branch (upon which I will be sneered at by the same credit union that advertises its community support of the homeless), but in reality WECU is really no different than any corporate bank in how it treats customers. The app is ok, but certainly nothing special. “Early pay” is a joke as WECU holds your funds for almost a full business day to guarantee your money works for them before allowing you to access it. Their points system is next to worthless, relying mostly on increased debt to WECU to offer rewards. But the type of accounts they offer do provide better returns than most banks provide. This isn’t your mom’s credit union. Community service is largely performative. If you have accounts with any bank that has local branches, there is no compelling reason to choose WECU. I’m happy enough as a customer as ALL banks treat poor people like dirt, but I expected more from WECU based on their own PR. ### 3/5 — mobile deposit glitch *2026-01-21, version 32.25.0* This app is great except for when it comes to mobile deposits — it often crashes during a mobile deposit. I’ve had it happen on multiple occasions, the app will crash which then logs you out. After logging back in and attempting the deposit again the same thing will happen. The only work around I’ve found is trying again another day. When it works it works but when it doesn’t, it really doesn’t. ### 3/5 — Disappointed *2025-07-10, version 32.24.0* I don’t wanna bold new offers tab. I want my financial institution to be just that and nothing else I want to make a change to my accounts, I will go in and talk to one of the branch employees. I want my banking app to be simple and straightforward. And I want you to stop changing it so that I have to spend hours hunting down the buttons that I always use. Please stop adding to the distractions. ### 4/5 — Good app very handy but… *2025-01-15, version 32.22.0* Please make the sign out button more accessible instead of being hidden behind layers of multiple clicks in non obvious areas. ### 2/5 — So slow! *2025-01-04, version 32.21.0* This app is much slower than other banking or financial services apps. ### 5/5 — Love WECU app *2024-10-19, version 32.21.0* User friendly and the real time notifications are nice. ### 5/5 — Security Appreciated *2024-09-22* Very useful app. Making it more secure is always good, thank you. Please also keep the focus on an intuitive user interface - simplicity is good design. For example, why is it now harder to sign out? **Developer response:** Thank you for taking the time to review our app, we’re glad that you like the update! We are tracking performance and for the most part, we are seeing the app respond quickly. We have seen occasional instances of slowness and we are actively researching this and working to find a resolution. ### 5/5 — Best Ever!! *2024-06-18, version 32.20.0* I have never dealt with a more respectful, reliable, responsive and relatable business as WECU!! Good people. The App is just as good! Bless you all! Keep up the great work! ### 5/5 — Best bank ever! *2024-06-10, version 32.19.1* I’ll never switch! WECU is a bank that values people, we’re not treated like numbers here… we are treated like a customer that matters to them. I appreciate what WECU represents, and I’m a proud member! Thank you WECU…🙏 ### 5/5 — Easy to Navigate *2024-05-29, version 32.19.1* The WECU bank app is so easy to use and navigate. It’s easy to see all of your accounts in one place and easily transfer funds as needed. ### 4/5 — Pretty good! *2024-05-27, version 32.19.1* I really love WECUs digital banking. I’d go as far to say the app works better then the web sight. My only issue (that effects me quite regularly as someone who needs to keep track of every transaction for business reasons) is that you can’t see what account transfers are going to, even if they are internal accounts or accounts with nicknames. Even if I make a transfer to a friend, and look back immediately, it doesn’t say the name that’s saved to the account, just a collection of numbers and Xs which makes managing it a lot more confusing. I get pretty good at memos but if I accidentally transfer to the wrong account, it’s kinda a mess. ### 5/5 — Very user friendly app *2024-05-21, version 32.19.1* Seamless and user friendly interface on the app. I check my account balance every day and have never had any issues. Love WECU! ## Most critical reviews (10 lowest-rated) ### 1/5 — Russian roulette *2026-01-10, version 32.25.0* If you need to check your bank account it’s Russian roulette if you’ll actually get a phone call to get your verification code if you accidently disable the text option ### 1/5 — glitchy update *2025-07-14, version 32.24.0* preferred old version. keep it simple, people. ### 1/5 — Кредитная карта . *2025-07-14, version 32.24.0* На кредитной карте всегда есть деньги , но каждую вторую транзакцию они блокируют , по итогу приходится носить с собой всегда 2 карты , по тому что расчитывать на эту карту нельзя . Такое было уже раз 30 …. ### 1/5 — Hard to use *2025-06-08, version 32.23.1* Why do I have to keep accepting terms and conditions over and over to use the same function? Its 2025 and it takes almost a week to move funds to a different account when they finally show in the different account. ### 1/5 — Been with wecu for 21 years! Done *2024-09-09, version 32.20.3* Have to use this app to deposit my check Live out of state . Requires ios 15 or later my older phone wont run that, doesnt have an older version that folks can use. My iphone 6s works well and its paid off . So thanks for yet another forced update! I guess its time to update ...to a better bank. Wecu if u read these comments , Ur a great bank but this app is the weak point.it really pains me to move along. ### 1/5 — What is going on???!! *2024-07-27, version 32.20.2* The last 4 days I have not been able to login. Either it says unable to connect or the login screen just re starts ### 1/5 — Kill me *2024-07-09, version 32.20.0* This company is the worst I just want to die ### 1/5 — Old app was way better!! *2024-06-26, version 32.20.0* I miss the old app way more! Sure it was VERY outdated looking (think early ‘90s). HOWEVER, since the redesign this app has been nothing but a headache. It’s awful to deal with. And what’s the point of allowing us to write descriptions for our transfers, if we then can never access the information later? I can’t tell you how many times I have been reviewing my transactions and thought something was fraudulent, only to find out it was an internal transfer that I had included information on, but it’s no where to be found. Slow app as well. Its impossible to get to the other menus besides the Home Screen, unless you don’t mind waiting a year and a half. ### 1/5 — Can’t login *2024-05-17, version 32.19.1* Need to verify. Send text to phone app times out after 3 seconds then receive a text. Verify by phone call app times out after 3 seconds then I get the call… ### 1/5 — Transfer money *2023-03-21, version 32.14.0* “Pay to person” isn’t working to me. ## Most praised reviews (10 highest-rated) ### 5/5 — Fluently functioning app *2026-01-20, version 32.25.0* Easy to you. Hardly ever has any outage. ### 5/5 — Best bank *2025-12-17, version 32.25.0* The service is very professional ### 5/5 — Great place *2025-11-13, version 32.25.0* People are very nice, and willing to help me very well ### 5/5 — Easy to use *2025-10-29, version 32.25.0* Real easy to track money movements and pay people with Zelle ### 5/5 — really loving WECU *2025-10-07, version 32.24.1* No issues with the app, and this credit union is fantastic. Imagine if your mom worked at the credit union. It feels like that. ### 5/5 — Above the Rest *2025-08-06, version 32.24.1* This is the best banking app I’ve ever used, period. Other financial institutions need to step it up. ### 5/5 — Unbelievable *2025-04-16, version 32.22.1* I have been with Wecu for numerous of years this credit union is the best. When they introduced the app it has made banking, and banking online a lot easier. The app is easy to use. ### 5/5 — Practically Perfect in every way *2025-01-29, version 32.22.1* Everything you need at the flick of a finger and a spoon full of member support to help the credit card debt to go down. ### 5/5 — Security Appreciated *2024-11-27, version 32.21.0* Very useful app. Making it more secure is always good, thank you. Please also keep the focus on an intuitive user interface - simplicity is good design. ### 5/5 — Please update this app *2024-10-30, version 32.21.0* It takes 3 minutes to load and even open the app.. buffering for everything.. for minutes on end please fix this app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*