# WeddingPro for Vendors — user reviews > 269 indexed App Store user reviews of WeddingPro for Vendors by WeddingWire, rated 4.10/5 from 4,382 ratings. - Source: https://appshunter.io/ios/app/weddingpro-for-vendors/id1480717898/reviews - App overview in markdown: https://appshunter.io/ios/app/weddingpro-for-vendors/id1480717898.md - Rating breakdown: 5★ 2,937 · 4★ 307 · 3★ 287 · 2★ 216 · 1★ 635 ## What do users think of WeddingPro for Vendors? Overall sentiment: negative **Pros** - 🚀 Great platform for wedding pros - 👍 Convenient and easy to use - 💰 Generates high quality leads - ✨ Amazing experience **Cons** - 🐛 Extremely buggy and glitchy app - ⏱️ Slow to load and respond - 🤖 Many fake/unqualified leads - 💸 Expensive for poor functionality - 🚫 Lack of customer support **Commonly reported bugs** - App frequently crashes or fails to load - Inability to access WeddingWire leads from app - Notification issues, delayed or missing - Glitches when switching between Knot and WeddingWire **Most requested features** - Improve app stability and performance - Faster lead response notifications - Better integration between Knot and WeddingWire - Allow more customization and account management from app ## Newest reviews (20 of 269) ### 3/5 — Improved app *2025-11-12, version 4.2.0* I like it. Can you allow quick replies to be loaded and modified before sending ? Also the line spacing is a little wonky from browser to app when using quick replies. ### 2/5 — Error responding to inquiries within app after update *2025-11-04, version 4.1.0* I do not like the new app layout and I am unable to respond to leads within the app ### 4/5 — Good update *2025-10-23* Wedding photographer here. Bumped up from 3 stars to 4 stars. The most recent update was a massive improvement and I think they’re taking this app in the right direction now. Originally, it was barely usable, but now with the focus being primarily on the messaging, it’s so much better. The app runs so much more smoothly and is tailored essentially just for messaging leads which is fantastic. I can see all the info submitted by the leads and it works. Eventually, it might be nice to see some of the functionality return for updating photos on my storefront since I have a lot of pictures on my phone from each wedding. But in the app’s current state, it’s stable and communications oriented which is exactly what I need it for. Nice work! ### 1/5 — Updates Removed Features *2025-10-15, version 4.0.0* The recent updates to this app have removed most of the features I use. Now it’s literally just another email app. I used this app/program for reviews and now I cannot access them on the app, and they have put the ability to reply to reviews behind a paywall. Truly disappointing! ### 1/5 — Slow *2025-10-13, version 4.0.0* App doesn’t load ### 1/5 — Screen doesn’t load *2025-10-07, version 3.6.0* When opening the app, each screen does not load and it’s completely blank. After closing the app several times, it does not work. ### 1/5 — Terrible company *2025-10-07, version 3.6.0* I used to pay for a store front and got very few leads maybe 5 a year !!! Canceling that was a nightmare I had to call and act like I wanted to upgrade before I could get anyone on the phone and then bait and switch. I’ve gotten more leads off a free ZOLA storefront in one year then I ever got from paying for this one. Also still have a storefront. They won’t notify me when I do get leads only when the leads decide to go with someone else. Nightmare . Zola has been great to work with no problems very clear and straightforward lots of leads ### 1/5 — Never Loads *2025-10-05, version 3.6.0* This app is terribly designed, it is full of glitches and will always get stuck in a loading loop. The web version is also full of glitches. It is basically unusable. Disappointing for a platform that charges over $4,800 a year. ### 1/5 — Does not work at all *2025-10-01, version 3.6.0* Screen is completely white. after redownloading and restarting still absolutely nothing, zero content, nothing on the page. ### 2/5 — Crash out app *2025-09-29, version 3.6.0* The app is great when it works. This apps crashes every few weeks and has to be deleted and redownloaded. I’ve missed out on a lot of potential business not being aware that the app crashed ### 1/5 — App rarely works, if ever *2025-09-28, version 3.6.0* I like that this platform is fairly easy to use and I’ve gotten a fair amount of business from here. However the app is absolute garbage. I have to close it and reopen it several times to even get it to work, and sometimes it never works. I usually have to resort to using my laptop to reply to any leads, so this app is honestly pretty pointless. As much as vendors pay to be on here, you need to invest way more into fixing this app to make it far easier to use. It’s very disappointing. ### 1/5 — Stuck in a loop *2025-09-26, version 3.6.0* I’ve had this app now for a few months and I continue to be frustrated that I can’t get to the messages bc the page is stuck on a loop. This will be the 2nd time I remove the app and re-add to try to fix it! Terrible I pay $250.00 for this. ### 1/5 — Constant glitches! *2025-09-24, version 3.6.0* This app rarely ever opens like it should. I cave made numerous customer service emails, but never any solution. Their best advice is to use a computer. Which is not always possible which is why you have an app on your phone. For as much money as we pay, you would think they could fix it app!! ### 2/5 — App has been buggy for years *2025-09-23, version 3.6.0* I’ve had the Weddingpro app for multiple years and it has been buggy the entire time. For example, I cannot see my reviews on Weddingwire, only The Knot. Sometimes The Knot reviews disappear. The app takes a long time to load. Quite often, I cannot see my inquiries. Same thing as review – I can see them on the knot, but not weddingwire. ### 1/5 — Screen just keeps strobing *2025-09-23, version 3.6.0* Screen just keeps strobing when I open the app on my phone ### 1/5 — Horrendous *2025-09-23, version 3.6.0* The app continuously glitches and doesn’t even let me login without it resetting every 2 seconds. Then it just quits, after it has whatever the technical equivalent of a seizure is. I pay over $300/month for this service, one would expect an app, made for convince and accessibility to customers, would work. But alas it doesn’t. Absolutely horrendous experience. ### 1/5 — Doesn’t work *2025-09-21, version 3.6.0* Disappointed. App never loads any content. The whole point of this app was for me to respond to leads quickly and efficiently. Instead I spend my time trying to get the app to work. Please fix ### 2/5 — Crashes Often *2025-09-10, version 3.6.0* The app has been in a pretty inconstant state of crash for the past 2 months or so. I’ve contacted support several times but to no avail. It’s tough to stay consistent with client inquiries when the app won’t load or give notifications. Particularly tragic for a platform I pay $300 per month to advertise on. ### 1/5 — Never loads *2025-09-08, version 3.6.0* I’m new to wedding pro and the app never loads. I’ll get notifications and have to login on my laptop to respond. Very annoying ### 1/5 — Mobile app is not reliable *2025-09-06, version 3.6.0* Terrible work tool, always freezes and never shows new leads after they are received. ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolutely Terrible App *2026-07-08, version 4.18.0* For all the money we pay to advertise with the Knot you can barely connect with consumers on this App. You have to use your Desktop computer if you need to change anything in your profile or settings. For Vendors who can’t be listed on Wedding Wire which we were for 12 years (because they took away our vendor category) this is an absolute nightmare- their website doesn’t even let you login to the Vendor account to access profile changes - 20 years in business and this is a joke. Wedding Couples are just as frustrated! KNOT DO Better ### 1/5 — It still sucks *2026-05-20, version 4.15.0* When I read messages it still shows it’s been unread. Like it’s a brand new message. So I constantly have new notifications that will never go away. This app is the worst app I’ve ever had to use and it’s been like that for years. Even when they revamped it, it sucked. Y’all have enough money to make a good app. So make one. ### 1/5 — Broken as always *2026-03-03, version 4.9.0* The knot never puts any money in their apps or website. They just like the money we pay them. Ugh. ### 1/5 — Doesn’t work *2026-02-02, version 4.6.0* Seems to be about a 50/50 chance on whether an update completely breaks the app. Takes weeks or months to get it resolved, just to have the next update break it again. It’s completely unusable ### 1/5 — Always broken *2025-12-01, version 4.3.0* The app always broken. Now I just sent 5 duplicated messages to all my leads because it said that the messages were failed to send. And it always has been like this, never work properly. ### 1/5 — Vendor *2025-11-30, version 4.3.0* It's so frustrating, I spend so much money a month for it to not even work. I try to respond to my brides and it's saying “unable to send, try again” I've been trying for weeks. I updated the app and it's just a no. So unacceptable. ### 1/5 — Wedding vendor *2025-11-26, version 4.3.0* Just updated the app. And it still not working properly. This is ridiculous. I pay so much money for advertisement and i cannot manage anything from the phone app or even from web browser. I’ve contacted customer support a year ago and they told me that they working on it and after several updates still same issue.This is unacceptable. ### 1/5 — Currently Using *2025-11-01, version 4.1.0* I have been trying to cancel my subscription and get ahold of my contact for DAYS. They are unresponsive, they do not listen, and my pages look terrible. I cannot edit them and I have expressed this and they still will not get back to me. I am the customer! I am paying you! Do not sign up with them. Biggest mistake I made and way too expensive. ### 1/5 — Terrible app for vendors — extremely disappointing *2025-10-28* I’m a vendor listed on both The Knot and WeddingWire, and the WeddingPro app has been nothing but frustrating. It constantly lags, especially when switching between platforms. Sometimes it won’t even load at all or logs me out completely, forcing me to re-enter my login credentials. Just now, I got logged out again — and after signing back in, only my The Knot account is visible. WeddingWire won’t load and throws an error. Uploading photos for my portfolio is another nightmare. The app compresses images so much that the quality is terrible. I always have to use my computer just to upload high-quality images through the browser. And when clients send me inspiration photos in the app, I can’t even open them directly — I have to go to the browser to view them, which is so inconvenient. I honestly don’t understand what I’m paying for. For such a high platform fee, this app should be functional and reliable. Right now, it’s just a mess. I really hope the developers take this feedback seriously and fix these ongoing issues. **Developer response:** I'm so sorry for any frustration! We recently launched a new version of the app to fix issues with slowness and lags. Reach out us at support@weddingpro.com if we can help ensure you're updated to the latest version.. ### 1/5 — Worst built app ever *2025-10-17, version 4.0.0* Not sure what prompt they used to build this, but this is the single worst - most nonfunctional app I have ever used. Constantly requires uninstalling/reinstalling because every few days it just starts to hang and indefinitely load. It’s been like this for years and across multiple devices (and even platforms). Just utter failure of a design and implementation. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to learn! *2025-08-24, version 3.6.0* This app is amazing, very easy to figure out how to navigate after exploring all the different features and playing around with them. I will say I have had some difficulties when it comes to handling the order of photos and finding the right placement for the focal point but that DEFINITELY could be user error!! Still learning. Over all the features really help to make your store front unique and guide you through it! ### 5/5 — Hon. Joseph A. Mustich, JP *2025-04-25, version 3.5.0* Love you guys! But I would love to talk with my account manager. ### 5/5 — A wonderful platform!! *2025-04-16, version 3.5.0* The Knot and The Wedding Wire is simply the best platform for professional wedding vendors!! I love it!!! It’s user friendly too! ### 5/5 — Owner *2025-01-23, version 3.4.1* We love using this app as a vendor for The knot. Best place to be a florist! ### 5/5 — Great platform for wedding pros *2025-01-21, version 3.4.1* I’ve always heard a bunch of negative things about Wedding wire in the knot. But I can say as a multi operational DJ company I have only experience good things. I have had amazing success with our business and I got to give thanks for WeddingPro for helping us along the way. I can tell you I’ve always made my money back plus some. ### 5/5 — Great but need to… *2022-06-28, version 3.0.2* Get some of the links to work under “couple info.” View wedding website like is not active. Also, every time I open the app it asks me if I’m LGBT/Black/Etc owned, which is okay, but I don’t know it needs to ask that each time I login. Can’t it just remember my initial selection? Overall, big improvement from the old and much more streamlined bringing Wedding Wire and the Knot under one app! Love the direction the app is headed! **Developer response:** Thank you for letting us know! Please reach out to our Support team at support@weddingpro.com or 877-331-7752, who will happily help resolve any issues. ### 5/5 — Very pleased *2022-03-14, version 2.3* I have been on WeddingWire for years, and only recently discovered the wedding pro app. Makes it so much easier and much faster to be in contact with your potential clients and wedding couples. Thank you so much. ### 5/5 — WeddingWire APP Functionalities *2022-03-06* Overall, this WeddingWire APP is easy to navigate. Unfortunately, I don’t know where to find the option to create an auto response template, or create / save one that I can just copy and paste into my email responses. This option does exist on the desktop version (website), but on the website I cannot attach Social Media Icons with links to my signature and the responses cannot be formatted properly, which makes my emails look unprofessional. ### 5/5 — Great mobile app *2022-02-27, version 2.2.14* I’ve had a great experience with the mobile app. Whenever I receive a lead, I get a notification on my iPhone that helps me reduce my response time to the couple! There are some text copy and edit features that could be better, but the app is pretty easy to use and navigate. ### 5/5 — Review *2021-08-23, version 2.2.14* So far I have had 4 out of 5 bogus leads. A couple have said they are requesting info for a wedding. The problem is they are all marrying Janice Doyle at a small beautiful home in the Seattle area…just different dates. Waste of time but you still need to reply timely or stays get messed up. Wish there was a better way to filter out the mess. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*