# WeFax - Fax From iPhone — user reviews > 55 indexed App Store user reviews of WeFax by Mobifarm ApS, rated 3.87/5 from 269 ratings. - Source: https://appshunter.io/ios/app/wefax-fax-from-iphone/id1568265361/reviews - App overview in markdown: https://appshunter.io/ios/app/wefax-fax-from-iphone/id1568265361.md - Rating breakdown: 5★ 187 · 4★ 4 · 3★ 4 · 2★ 4 · 1★ 70 ## What do users think of WeFax? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 💰 Free service available - ⚡ Simple and easy to use **Cons** - 🚫 Faxes consistently fail to send - 📧 Non-functional customer support email - 💳 Charges users before service works - 🔄 Difficult or impossible to cancel subscriptions - 📄 Only sends first page of multi-page documents - ⏱️ Faxes stuck in queue indefinitely - 🐛 Frequent error messages and crashes - 📋 Misleading free trial claims - 🔒 No transparent pricing upfront - ⚠️ Unresponsive customer support **Commonly reported bugs** - Fax transmission failures - Invalid User ID error messages - App crashes during fax composition - Only first page of multi-page faxes transmits - Error Code messages without explanation - Faxes remain in queue without sending - Page limit restrictions not disclosed - Daily quota limits not clearly communicated - Mail service unavailable error - Receiving number busy errors **Most requested features** - Clear cancellation process in app - Transparent pricing displayed before payment - Multi-page fax support without limitations - Working customer support contact information - Preview functionality for all pages - Higher daily fax quota - File access from other apps (Adobe, etc.) ## Newest reviews (20 of 55) ### 1/5 — Error Message Pop up *2023-08-20, version 1.7.4* I paid for a subscription, tried to fax and got an error. Days in and I still haven’t been able to fax even though I emailed them. Don’t waste your money. ### 1/5 — Poor *2023-04-22, version 1.7.4* I can’t preview my 5 page fax. It only shows 1 page. ### 1/5 — Doesn’t work *2023-03-31, version 1.7.4* I’d give it 0 if possible. Tried sending my faxes a few times and they never go through. Don’t get scammed like I did. ### 1/5 — Junk *2023-02-28, version 1.7.4* The app is absolute junk. Downloaded, paid for one week and can’t even send a fax. Got an error code saying incorrect user id. Tried the “contact us” option and tells me mail services not available. The biggest rip off. Ever. ### 1/5 — Waste of Money!!! *2023-02-24, version 1.7.4* Doesn’t work, always fails, this is a total scam and this company should be charged with fraud. ### 1/5 — Raspberry!!!! *2023-01-20, version 1.7.4* Useless app. Doesn’t work. A waste of time. ### 1/5 — Fail *2022-12-13, version 1.7.4* Did not send more than one sheet at a time. ### 1/5 — Scam - App doesn’t work and no way to reach support *2022-12-05* I downloaded this app to send some extremely important documents and all it sent was half of the cover page. I tried emailing support at the email address in the app and on their website and it just bounces back as they aren’t valid email addresses. Luckily Apple refunded me but I would not suggest anyone else use this app as it doesn’t work and you’ll have to contact apple for a refund. ### 1/5 — App doesn’t work *2022-11-21, version 1.7.3* Do not waste your time or money. This app doesn’t work and when you try to email about it-it returns the email. ### 1/5 — Ripoff *2022-11-17, version 1.7.3* Absolute trash. I had no problem paying to send the fax but it doesn’t even allow me to do that after subscribing. Waste of time and money. ### 1/5 — 8,99€ für Nichts *2022-10-24, version 1.7.3* 3 mal probiert, 3 mal „Failed“. Mit einer anderen Fax-App ging’s sofort beim ersten Versuch. Eine Frechheit, dass hier für KEINE Leistung direkt 8,99€ abgebucht werden! Bloß nicht runterladen!!!!!! ### 1/5 — Alle Sendungen Fail *2022-10-18, version 1.7.3* 4 Faxe gesendet 4 x fail. Die 8,99€ eine Fehlinvestition! ### 1/5 — Doesn’t ever work *2022-10-12, version 1.7.3* Everytime I use this it says that the receiving number is always busy. Doesn’t work. ### 1/5 — No free fax at all *2022-10-11, version 1.7.3* Can’t trying for one page. ### 1/5 — Buggy App *2022-10-07, version 1.7.3* After spending several minutes putting my fax together, the app crashed multiple times in a row. Uninstalling now that I have found a better service online. ### 1/5 — Fax would not go *2022-10-07, version 1.7.3* Tried twice to a federal number and fax says failed. Bummed bc cost me $8.99 ### 1/5 — Scam? *2022-10-05, version 1.7.3* I sent multiple faxes several pages each, and None of them arrived even though we fax said they went through. Emailed the company and still haven’t heard back! ### 1/5 — Fax didn’t send correctly *2022-09-15, version 1.7.3* I tried to send a fax to my bank for a document they needed and all they got was my message and who it was from. Didn’t get the document at all…. Email is way better ### 1/5 — No cancellations process *2022-09-13* I have tried to cancel but find no way of doing so. ### 1/5 — Not great *2022-09-08, version 1.7.3* It’s seems like it’s free but then you need a 1 week subscription at least to send a fax. It was really difficult to upload the pdf I wanted to send and I ended up converting it to an image after 20 mins of trying other things and then the office only received the fax cover letter and nothing else. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam. Doesn’t work and support email provided within the app bounces. *2026-04-11, version 1.7.10* Do not buy, they force you to pay before you can send a fax and once you pay, you continually get an error message. Using their app’s support option, it sends an email which bounces. I have already requested a refund and will charge it back if Apple doesn’t refund me. ### 1/5 — Does not work *2025-12-19, version 1.7.10* All the faxes failed sent 6 times, all failed ### 1/5 — Poor Quality *2025-05-02, version 1.7.10* Unreadable. ### 1/5 — Doesn’t work *2024-11-16, version 1.7.10* Paid for a week. It never worked and I could not get anyone to help me from their support. ### 1/5 — I paid for the app. It cannot send a single fax. Want refund *2024-11-06, version 1.7.10* Paid for the app. It cannot send a single fax. Repeated errors. Want refund. ### 1/5 — No customer support; faxes fail *2024-10-16, version 1.7.10* I bought this app to help during a critical time and all faces failed. I contacted customer support several times and all my emails for help came back as undelivered. ### 1/5 — Don’t download waste of time *2024-09-26, version 1.7.10* Whoever gave this more than one star probably works for the company because this app is absolute trash trying to do. The simplest task are somehow impossible. Don’t waste your time. ### 1/5 — Useless *2024-02-15, version 1.7.10* Downloaded app, proceeded to do the first fax and that one fax has been sitting in a queue for a week. I sent an email through the contact us section for Assistance and never even got a response back. ### 1/5 — Fraud Don’t Buy *2024-01-24, version 1.7.10* Impossible to cancel. Scam. ### 1/5 — Why can’t I cancel my subscription *2023-10-17, version 1.7.4* It keep renewing and there is no option to stop. Shady business ## Most praised reviews (5 highest-rated) ### 5/5 — Really helpful app *2022-09-06, version 1.7.3* It’s a really useful app. Highly recommend. ### 5/5 — Best free fax aap available. *2022-09-06, version 1.7.3* User friendly interface & Provides free service. ### 5/5 — Timesheet *2022-01-16, version 1.7.1* So simple very Easy no issues everything was very easy to understand ### 5/5 — Nice app! *2021-06-10, version 1.2* Thanks. I don’t wanna go outside just 1 page fax. ### 2/5 — Unreliable *2022-08-20, version 1.7.3* Purchased this app today so I could fax medical records (24 pages)to a new doctor. Scanned the docs in Adobe Scanner app, but couldn’t access the file from WeFax. Rescanned the pages directly in WeFax, but couldn’t send all at once, had to reduce to no more than 8 pages plus the cover. That transmission failed. I was able to get 2 sets of 6 pages sent, then had two more failed transmissions. After that I could send no more faxes because I reached the 5 fax per day limit, something I wasn’t aware of with this unlimited fax weekly subscription. Not sure why failed fax attempts count toward the total. I was only actually able to send 2 faxes…. Very frustrating. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*