# Weill Cornell Medicine — user reviews > 82 indexed App Store user reviews of Weill Cornell Medicine by Weill Cornell Medicine, rated 3.70/5 from 67 ratings. - Source: https://appshunter.io/ios/app/weill-cornell-medicine/id1381440520/reviews - App overview in markdown: https://appshunter.io/ios/app/weill-cornell-medicine/id1381440520.md - Rating breakdown: 5★ 44 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 21 ## What do users think of Weill Cornell Medicine? Overall sentiment: negative **Cons** - 🐛 App crashes immediately upon opening - 🐛 App does not open after updates - 🐛 Frequent server connection issues - 🐛 Login process is cumbersome - 🐛 Inconsistent message access - 🐛 Not ADA compliant (VoiceOver issues) - 🐛 Apple Watch integration issues - 🐛 Landscape mode not supported on iPad - 🐛 Inability to attach files in messaging **Commonly reported bugs** - App crashes immediately upon opening - App does not open after updates - App crashes when used with VoiceOver - Apple Watch and Fitness tracking not working - Login screen requires extra click - Problems with server, try later - App resets itself during login - App crashes after recent update - App won't open, always crashes - App crashes before you can do anything - App crashes immediately - App auto rotates in portrait mode, no landscape support - Cannot access invoices in billing section on iPhone Xs - Fingerprint/PIN login disappeared after update - Login loop with terms and conditions - Video visits check-in process broken - Face recognition removed after update - App crashes on startup since iOS 16 - App crashes on launch on iOS 15.6.1 - App crashes since iOS 16 release **Most requested features** - Improve communication with care team - Embed Apple Health service - Make login screen the landing page - Allow file attachments in messaging - Support landscape mode on iPad ## Newest reviews (19 of 82) ### 1/5 — Could be better *2024-02-10, version 2.00* Apple Watch and Fitness tracking portions do not work. Weill should embed the Apple Health service into the hospital system too. ### 1/5 — zero stars *2024-01-12, version 1.27* I dont see my previous review up here (it was not good.) All these other bad reports: dozens of them show that Weil Cornell/ nyp does not care. There are people who know how to design websites with the users in mind. This is no longer an esoteric art. Sometimes you have to hire the best, instead of just someone who really really wants the job. ### 1/5 — No longer opens *2023-12-18, version 1.25* This app is unable to open after the latest update. It just auto quits without even presenting a login screen. It’s been this way for months. ### 1/5 — Used to work, now it just keeps resetting itself *2023-10-04, version 1.25* Can’t even login in. When you do and hit enter it resets itself. Endless loop. Would like to use it but in the meantime you have to access via the web not the app. ### 1/5 — WCM *2023-09-06, version 1.25* Apple series 7 watch is not compatible with the WCM watch app in the App Store. When will this be fixed? ### 1/5 — Stopped working on my iPad after last update *2023-07-20, version 1.25* After the last update, this app won't open. I tried offloading it and reinstalling it, but it still won't open. I have to use my NYP app in order to access my patient data and email. My iPad OS is 15.7.6--that's the highest OS this iPad will install. The app WAS otherwise okay, not great. ### 1/5 — Updates and app is crashing ever since *2023-02-11, version 1.19* App is now crashing instantly after launching ### 1/5 — Can never open this app *2023-02-07, version 1.19* I’ve literally never been able to open and use their app successfully 😀😀 iPhone 13 pro max, deleted and re-added app multiple times, software up to date. ### 1/5 — iphone 11 open and crash *2023-02-06, version 1.19* ios16.3 ### 1/5 — Use NYP instead *2023-02-05, version 1.19* This app has been dead for months. Started using the NYP app and was able to grt right in with my WCM account. Good luck! ### 1/5 — App doesn’t open *2023-02-04, version 1.19* How does a giant health care network put out an app that just doesn’t open. Like, how. ### 1/5 — app crashes *2023-02-03, version 1.19* app is crashing and won’t open. ### 1/5 — Apparently no one cares to fix it *2023-02-01, version 1.19* It’s been crashing for months, but there has been no effort to fix it, no updates, nothing. Weird from such a big institution with thousands of patients. ### 1/5 — Wcm app *2023-01-11, version 1.19* No longer opens. Is it dead? ### 1/5 — Crashes *2023-01-11, version 1.19* App no longer works and crashes when you try and open it. Has been going on for months, useless app ### 1/5 — App crashes *2023-01-05, version 1.19* The app crashes when you try to open it. Needs bug fixes. ### 1/5 — Update doesn’t even open *2022-12-15, version 1.19* I’ve updated the app on my iPad and iPhone. The updated version doesn’t even open. Ridiculous. ### 1/5 — App crashes and doesn’t open *2022-12-14, version 1.19* This used to work fine but now app doesn’t open anymore and crashes. PLEASE FIX THIS ISSUE! ### 1/5 — App crashes before it even opens *2022-12-10, version 1.19* Worked great prior to the last update. Since the last update it crashes before I even get to the login screen. Phone restarts and app restarts don’t fix it ## Most critical reviews (10 lowest-rated) ### 1/5 — On iPad, app is rotated in portrait mode - no landscape mode support *2025-01-24, version 2.11* App features are great, but it auto rotates in portrait mode and does not allow me to rotate it to landscape. ### 1/5 — Crashes immediately *2024-12-04, version 2.10* All the time ### 1/5 — App doesn’t work *2024-10-02, version 2.10* Crashes before you can do anything ### 1/5 — Crash *2024-09-22, version 2.10* App will not open, always crashes ### 1/5 — Unusable now *2024-09-17, version 2.10* Crashing after recent update. I can’t access the app at all now. It crashes as soon as I open it. ### 1/5 — App keeps crashing *2024-09-07, version 2.10* It won’t even let me open the app anymore. Crashes immediately ### 1/5 — App crashing *2024-09-06, version 2.10* For over a month, every time I try to open the app it immediately crashes. I’ve tried deleting and reinstalling twice. When will this be fixed? I was a regular user before and I really miss using it for my ob gyn appts and comms. ### 1/5 — Login screen first!!! *2024-08-17, version 2.10* Every option when starting up the app requires that I login, so can you please just make it the landing page of the app. It’s so stupid and I’m tired of the extra click on “connect patient portal” to then see my appointments. This is a dumb UI choice. ### 1/5 — Terrible for communication with care team *2024-02-26, version 2.00* Frequently states “Problems with server, try later”. Difficult to consistently access messages and results of visits. Also up to date with list of my “care team” ### 1/5 — Non ADA compliant *2024-02-15, version 2.00* After updating both the application and iOS, this application crashes when used with voiceover, Apple’s screen reading platform. ## Most praised reviews (10 highest-rated) ### 5/5 — Overall great *2020-12-09* Does most everything one could want, including appt scheduling, video visits, medications, referrals, medical/visit history, etc. One small complaint: the most recent update removed face recognition such that I now have to remember my login info every time. Minor hassle overall but face rec is/was very fluid, especially when one isn’t feeling well. ### 5/5 — Works Weill *2020-09-09* My experience with this app has consistently been good.. I find it user friendly—easy to navigate. Paying bills, scheduling appointments, getting test results, etc are quick and simple. I think this app is certainly worth your weill to download. ### 4/5 — billing *2019-08-16, version 1.7* cannot access invoices in the billing section using iphone Xs on iOS 12.4. instructed to go to web page. otherwise pretty good app. ### 3/5 — App Keeps Crashing immediately *2022-11-03, version 1.19* I think the title speaks for itself. App is good when it works. ### 3/5 — Crashes *2022-10-10, version 1.19* It’s a very useful App but it keeps shutting down when I try to open it. Please direct how to fix. Thank you. ### 3/5 — New terms of service broke the app *2019-01-23, version 1.3* Liked the app until yesterday I couldn’t pass the new terms of service. Please fix ASAP! ### 2/5 — App Keeps Crashing *2023-01-05, version 1.19* I have been using this app with no problem for years but all of a sudden, for the past two months or so, the app won’t open. ### 2/5 — App has not been working *2022-11-02, version 1.19* I loved the app when I first got it. Everything in one spot and super easy to use. Now i cant even open the app every time I try it crashes. I have even tried to delete and reinstall and no luck at all. I hope they fix this soon. ### 2/5 — As time went on…. *2022-09-30, version 1.19* Worked well initially, then it took 3 tries with Face ID to log in. Now crashes completely. ### 2/5 — Needs improvements! *2020-11-02, version 1.12* Needs to have options such as scheduling appointments from the app like how the NYU app has! It makes life much easier but overall the app seems to do most of what I need it to do --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*