# Weiser — user reviews

> 125 indexed App Store user reviews of Weiser by ASSA ABLOY AMERICAS RESIDENTIAL INC., rated 4.80/5 from 87 ratings.

- Source: https://appshunter.io/ios/app/weiser/id1477355554/reviews
- App overview in markdown: https://appshunter.io/ios/app/weiser/id1477355554.md
- Rating breakdown: 5★ 77 · 4★ 7 · 3★ 2 · 2★ 0 · 1★ 1

## What do users think of Weiser?

Overall sentiment: mixed

**Pros**

- 🎯 Remote lock/unlock functionality works well
- 👍 User-friendly interface and easy navigation
- 🔐 Convenient guest access management with temporary codes
- 📱 Mobile app provides peace of mind for homeowners
- ⚡ Quick setup process with step-by-step instructions
- 🏠 Useful for Airbnb hosts and property managers
- 🤝 Excellent customer service support
- 🔑 Fingerprint recognition feature when working properly
- 📲 Lock history and activity notifications
- 🎨 Intuitive app design and modern interface

**Cons**

- 🔋 Excessive battery drain requiring frequent replacements
- 🐛 App connectivity issues and frequent disconnections
- ❌ Account creation and verification code failures
- 🔌 WiFi connection problems and setup difficulties
- 📵 Poor app performance and slow responsiveness
- 🚫 Auto-unlock feature unreliable and frequently stops working
- 🔐 Biometric scanner security concerns with false positives
- ⚠️ App crashes and freezing during use
- 🔄 Bluetooth pairing inconsistencies
- 📱 High phone battery consumption from geofencing
- 🌡️ Lock malfunction in extreme cold weather
- 🔔 Notification settings not working properly
- 🔑 Fingerprint recognition unreliable and short-lived
- ⏱️ Slow app response times for lock operations
- 🚨 Account lockouts after app updates

**Commonly reported bugs**

- Account creation fails with 'no internet' error despite connectivity
- Verification codes not being sent to email or phone
- Password reset functionality broken
- App logout not properly applying password protection
- Auto-unlock stops working after software updates
- Notification toggle settings not persisting
- Lock/unlock by location triggering false error notifications
- Bluetooth pairing fails during setup process
- WiFi reconnection drops after initial setup
- App crashes when deleting user profiles
- Fingerprint data not retained longer than 24 hours
- Lock status not updating in app
- Proximity unlock triggering from excessive distance
- MFA verification screen freezing
- Device not found errors requiring factory resets
- App becomes unresponsive during firmware updates

**Most requested features**

- Scheduling/automation features for automatic locking at bedtime
- HomeKit integration support
- Adjustable geofencing radius for auto-unlock
- Press-and-hold unlock to prevent accidental unlocks
- Improved Face ID login reliability
- Battery monitoring and low-battery alerts
- Rechargeable battery compatibility
- Custom lock photos in settings
- Better cold weather performance
- Improved Bluetooth connection stability

## Newest reviews (13 of 125)

### 3/5 — Battery life

*2026-08-23, version 2.11.0*

The batteries run low very very quickly. If you are using it for any kind of rental property or vacation property, it means changing the batteries quite a bit.

### 3/5 — Pratique

*2026-08-07, version 2.11.0*

Application pratique, mais présente plusieurs bug quand on veut modifier ou supprimer les codes.  Nous l’utilisons de façon commerciale pour un hébergement touristique, et devons générer beaucoup de codes, ce qui rend la procédure parfois ardue.

### 3/5 — Battery Drainage

*2026-07-23, version 2.11.0*

Using lots of batteries

### 2/5 — Too much data usage

*2026-07-03, version 2.11.0*

App is very slow to open or close the lock when connected in wifi or Bluetooth when it works at all. The Auto Unlock feature doesn’t work at all and the app is sending data like 4Gb in a month… why???

### 4/5 — Okay App

*2026-06-27, version 2.11.0*

I like it , but need to address few bugs like updating new firmware

### 3/5 — Good But Too Limited

*2026-04-25, version 2.10.0*

I’ve had a really good experience with the Wyze app overall. Setup was smooth, everything connected easily, and the lock works great day-to-day. The app is clean, responsive, and does exactly what you’d expect for managing your home devices.

That said, there’s one pretty significant gap in the user permissions. Right now, the only options are “Guest” or “Administrator,” and there’s no middle tier. I’d love to give my kids full functionality—like auto-unlock and other smart features—without giving them admin access that allows them to share the lock with others.

A simple “Family Member” role with full usage but restricted sharing/management would make this perfect.

Everything else is solid—just hoping Wyze adds more granular permissions in the future.

### 2/5 — Frustrating

*2026-03-28, version 2.10.0*

I have had nothing but the worst luck with this Weiser halo Lock. Firstly, no matter how many fingerprints I put in there it will never open with a fingerprint. It goes through batteries like crazy. Currently, I’ve got 40% battery and it won’t lock or unlock automatically for me, it is locked, but the app says it’s unlocked. 

I really must question its purpose.

### 2/5 — No Schedule?

*2026-03-16, version 2.10.0*

Generally very happy. Unsure why I can’t schedule the device to lock every night at a certain time. Seems like basic functionality?

### 4/5 — Love the convenience/ question battery usage.

*2026-03-10, version 2.10.0*

So convenient to use your phone to lock/unlock your door. Great to be able to check the app to see that it is unlocked or without going there also.

Found it chew through great quality energizer batteries in no time. Called Weiser and was advised if there wasn’t a less than 20 foot straight line of sight path from your router to the door lock, we should be buying a Wi-Fi booster. We’ve since done that, but really haven’t seen a big saving in battery percentage used or left. Will have to do another test and hopefully it’s better. 

Good quality lock, good connectivity from the phone wifi to the lock….only concern is battery consumption.  

No, they said you cannot use rechargeable batteries.

### 4/5 — Avis

*2026-02-23, version 2.9.0*

Les batteries ne durent pas longtemps!
Fonctionne tres bien

### 3/5 — Pile

*2026-01-07, version 2.9.0*

La durée des piles est vraiment pas assez longue. 
Il faut les recharger à tout les mois.

### 4/5 — DETECtion of proximity

*2026-01-04, version 2.9.0*

Not reliable. Great when it works.

### 2/5 — Batteries

*2025-12-16, version 2.9.0*

Great loc lithium batteries in the winter. Goes through batteries far to quickly very expensive

## Most critical reviews (10 lowest-rated)

### 1/5 — Garbage

*2026-08-10, version 2.11.0*

Worst wifi lock. 8 out of 10 it won’t add access code remotely. When it works, it still take 30 seconds to update the code! Few times a year, lose connection and can not control the lock remotely.

### 1/5 — Simply doesn’t work

*2026-07-28, version 2.11.0*

I will have to use it analogically because the “Smart” in the name is just for marketing

### 1/5 — App does not work

*2026-07-16, version 2.11.0*

Takes more than a minute to lock the door from the app and you must be standing right beside the door to lock it.  The app does not give any history of activity and if you are away from home it always shows it is unlocked if you try and check the status.

The lock itself works well with the fingerprint activation.

### 1/5 — Battery Monster

*2026-07-07, version 2.11.0*

Can’t seem to get more than a couple weeks out of new alkaline batteries. Checked for bolt interference etc

### 1/5 — Requires too much live location information

*2026-07-02, version 2.11.0*

The application requires more information about devices and live GPS location than should be required for a local device. I will be returning the lock and deleting the app.

### 1/5 — Tres déçu

*2026-04-06, version 2.10.0*

J’ai la serrure depuis 1 mois fonctionne très mal avec l’application. Bloque souvent avec le code, Indique que les batteries sont vident mais elle sont neuves. Je commence à regretter mon achat.

### 1/5 — Problème de connexion WiFi

*2026-03-03, version 2.9.0*

Depuis quelques temps je n’arrive plus à connecter mes 3 serrures sur mon réseau WiFi. Alors que tout fonctionnait très bien avant avec ma configuration.

J’utilise un modem sagemcom modèle 5689e de mon fournisseur internet Bell. 

J’ai tout fait les reset possible du routeur/modem et des serrures (reglage reseaux et d’usine). j’ai même désactivé le réseau 5G pour n’avoir que le 2.4G. J’ai plusieurs appareils de d’autres marques différentes et ils se connectent sans problème. 

J’utilise un iPhone 16 pro avec iOS 26.3 avec la dernière version de votre application Weiser.

Une aide de votre part serait appréciée !! Merci !!

### 1/5 — Need a lot of improvement

*2026-02-24, version 2.9.0*

This app never works correctly. Always delays with it. Slightly better than its older version but far far from adequate.

### 1/5 — Bouffeur de piles

*2025-12-10, version 2.9.0*

J’ai installé cette serrure en juin 2025 et j’en suis à mon 4ieme changements de piles
Très déçu

### 1/5 — No use of this app

*2025-12-02, version 2.9.0*

The app’s performance is extremely poor, especially in terms of connectivity.  You can’t connect the app to lock the door from a distance, even inside the house.  Furthermore, you can only lock or unlock the door using the app if you’re within arm’s reach.  Is this a joke? If I’m close to the lock, why would I need to use the app to open it? The app is supposed to be convenient, and it should be able to open or close the lock even when I’m far away.

I’ve given this app and the lock a 0 rating.

## Most praised reviews (10 highest-rated)

### 5/5 — Convenient

*2026-07-26, version 2.11.0*

Love this lock. I can check my door is locked from my phone

### 5/5 — J’adore

*2026-06-20, version 2.11.0*

Fonctionne très bien, le seul hic sa mène pas mal de bruit lorsque vous ouvrez avec le code sa serait à améliorer mais bon.

### 5/5 — Works good

*2026-04-24, version 2.10.0*

It’s nice being able to give guests their personal code that expires the day they leave. My only issue is the batteries don’t last but that’s minor

### 5/5 — Great

*2026-03-12, version 2.10.0*

Highly recommended

### 5/5 — Mobile app

*2026-03-06, version 2.10.0*

Makes life so much easier

### 5/5 — Perfect lock

*2026-02-22, version 2.9.0*

The ease of the app for remote unlocking, locking and checking that it’s locked gives great peace of mind.
It seemed like it was quite a bit more expensive than some on the market but has proven to be a good choice.

### 5/5 — My house raheel

*2026-01-25, version 2.9.0*

Best service and best system

### 5/5 — Airbnb Host

*2025-12-04, version 2.9.0*

I initially had problems with poor battery life until I read the Troubleshooting Guide. I cannot emphasize it enough to ensure there is no friction for the deadbolt movement! Once I got that resolved the batteries have an acceptable life expectancy. 

I appreciate the fact that I can lock/unlock the door from anywhere and program the codes remotely for all my guests. Great feature to have!

### 5/5 — Weiser lock

*2025-11-10, version 2.8.1*

Works great especially for the kids.

### 5/5 — Solid lock

*2025-11-07, version 2.8.1*

Great lock. Works as designed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*