# Welcome by Virtual Doorman > Remote building access control and visitor management for residents. (iPhone/iPad app by Virtual Doorman.) - Source: https://appshunter.io/ios/app/welcome-by-virtual-doorman/id1661392590 (this page in markdown: same URL + `.md`) - Developer: [Virtual Doorman](https://appshunter.io/developer/525505379) - Category: Utilities - Price: Free - Rating: 3.50/5 from 26 App Store ratings · 12 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 70 MB - Languages: American English, Chinese (Simplified, China) - Released: 2023-05-23 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/welcome-by-virtual-doorman/id1661392590/reviews.md ## What is Welcome by Virtual Doorman? With Welcome by Virtual Doorman™, users can now get the best their Virtual Doorman system and our Interactive Web Portal™ on their iPhone. This one-of-a-kind mobile app allows residents to see and speak to building visitors in true facetime fashion with our all-new in app calling technology. Residents can remotely manage their account and perform tasks such as inputting authorization for guests and visitors, scheduling package deliveries, request maintenance and report building related problems quickly and easily. Overview: * See and speak to building visitors * Remotely unlock common doors, elevators and apartment doors * Add and edit list of authorized guests * Receive notification of guests and deliveries * View guest and delivery logs * Quickly report unwanted or suspicious activity to your Virtual Doorman and building management * Contact building management * Contact Virtual Doorman * Order new building access cards * Upload photos of authorized guests directly from their mobile device’s camera * Manage account settings and preferences Please Note: Welcome by Virtual Doorman™ is only available for authorized users of the Interactive Web Portal™ who reside in buildings serviced by Virtual Service. Some functions may not yet be available to certain users depending on your building's equipment. ## Key features - See and speak to visitors - Remotely unlock doors - Manage authorized guests - Schedule deliveries - Request maintenance - Report building issues ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/welcome-by-virtual-doorman/id1661392590/reviews.md ### 1/5 — Still not working *2026-06-17* Latest update is not working. Cant zoom in or make video larger. ### 5/5 — Great functionality *2026-05-15* The VirtualDoorman app gives us so many options to view and control our building access, and contact VirtualDoorman attendant directly if needed. The ability to provide guest access to the front door and Elevator cab remotely is a game changer. It also notifies us of every package delivery in real time. ### 2/5 — App lacks modern features *2026-05-10* App does not support Apple Shortcuts. This means you can’t bind opening doors to the Action Button. My previous apt used the DOOR app which had this and it was very convenient. DOOR also had a more modern look and feel. The app also makes a “door opening” noise when you unlock a door, which pauses your music. There’s no way to disable this “feature.” Your music does not automatically unpause afterwards. I deducted 1 star each: lack of Shortcuts, the door noise, and overall look and feel. The one positive is the support people are incredibly responsive and help to the best of their ability. ### 1/5 — Primitive *2025-09-18* Horrible service and horrible app. Try for yourself and you’ll see ### 2/5 — current version is worse that the previous. *2025-05-06* The current version has some serious faults. 1. you have to swipe to open the door. The swipe is just above the door selection. I end up opening doors I dont mean to and not opening the door I want. 2. the scroll is super sensitive and hard to select an option when driving up to the garage, but it doesnt remeber my last selection or that I have the selection starred as a favorite. 3. it seems to have to reload all the options and home screen more often than not when opening the app, requiring me to wait while it loads and then scrolling to find the door and then swiping.., ### 1/5 — Latest Update = more glitches *2025-01-07* App is always inconsistent in being able to easily open doors, but latest update has made much worse. Half the time, the app makes you re-login and then click through pop-ups of “new features” all to just be able to swipe open a door. ### 2/5 — Great until it stops working *2024-07-19* The app worked fine after I signed up. Then it stopped working, I got locked out of my apartment, the rep I spoke with recommended no next steps after telling me he couldn’t open the door remotely, and now I’ve been waiting 3 days to hear back on my support ticket. ### 5/5 — Great app for safety *2024-01-24* This app gives me peace of mind, it’s like having my own personal security guard in my pocket. ### 5/5 — A life saver *2023-11-01* The app works well. Saved me a few times when I left my keys at home walking the dog. ### 5/5 — 5 stars *2023-10-05* Great App! ## Frequently asked questions about Welcome by Virtual Doorman ### What is Welcome by Virtual Doorman? Welcome by Virtual Doorman is a mobile application that allows authorized residents to manage building access, communicate with visitors, and report issues remotely. ### Is Welcome by Virtual Doorman free to use? Yes, Welcome by Virtual Doorman is available for free download and use, with no in-app purchases or advertisements. ### What devices does Welcome by Virtual Doorman support? Welcome by Virtual Doorman is available for iPhone and iPod devices. ### How often is Welcome by Virtual Doorman updated? The latest version of Welcome by Virtual Doorman is 4.7, last updated on March 4, 2026. Updates ensure new features and bug fixes. ### What is the age rating for Welcome by Virtual Doorman? Welcome by Virtual Doorman has an age rating of 4+, making it suitable for a wide range of users. ### Can I add authorized guests with Welcome by Virtual Doorman? Yes, you can add and edit a list of authorized guests, and even upload photos of them directly from your mobile device's camera. ### How do I report building problems with Welcome by Virtual Doorman? You can quickly report unwanted or suspicious activity, as well as general building-related problems, directly to your Virtual Doorman and building management through the app. ### What is the user rating for Welcome by Virtual Doorman? Welcome by Virtual Doorman has an average rating of 3.6 stars based on 21 ratings. ## Version history (last 5 releases) ### 5.7 — 2026-08-23 Video - Smoother, sharper camera streams with a new built‑in player. - Pinch to zoom for videos. Calls & sounds - Unlock confirmation sound now plays reliably, and your music or podcast resumes after the call ends. Sign‑up & login - Streamlined registration with smarter pre‑fill from your building. Polish - Refreshed look across camera screens. - Tuned for the new iOS 26 navigation style. - Many stability and call‑reliability improvements under the hood. ### 5.5 — 2026-08-19 Video - Smoother, sharper camera streams with a new built‑in player. - Pinch to zoom for videos. Calls & sounds - Unlock confirmation sound now plays reliably, and your music or podcast resumes after the call ends. Sign‑up & login - Streamlined registration with smarter pre‑fill from your building. Polish - Refreshed look across camera screens. - Tuned for the new iOS 26 navigation style. - Many stability and call‑reliability improvements under the hood. ### 5.4 — 2026-08-18 Video - Smoother, sharper camera streams with a new built‑in player. - Pinch to zoom for videos. Calls & sounds - Unlock confirmation sound now plays reliably, and your music or podcast resumes after the call ends. Sign‑up & login - Streamlined registration with smarter pre‑fill from your building. Polish - Refreshed look across camera screens. - Tuned for the new iOS 26 navigation style. - Many stability and call‑reliability improvements under the hood. ### 5.3 — 2026-08-12 Video - Smoother, sharper camera streams with a new built‑in player. - Pinch to zoom for videos. Calls & sounds - Unlock confirmation sound now plays reliably, and your music or podcast resumes after the call ends. Sign‑up & login - Streamlined registration with smarter pre‑fill from your building. Polish - Refreshed look across camera screens. - Tuned for the new iOS 26 navigation style. - Many stability and call‑reliability improvements under the hood. ### 5.1 — 2026-07-07 Video - Smoother, sharper camera streams with a new built‑in player. Calls & sounds - Unlock confirmation sound now plays reliably, and your music or podcast resumes after the call ends. Sign‑up & login - Streamlined registration with smarter pre‑fill from your building. Polish - Refreshed look across camera screens. - Tuned for the new iOS 26 navigation style. - Many stability and call‑reliability improvements under the hood. ## Apps similar to Welcome by Virtual Doorman | App | Rating | Price | Category | | --- | --- | --- | --- | | [Mobeye messages](https://appshunter.io/ios/app/mobeye-messages/id1569352024) | — | Free | Utilities | | [Temtop](https://appshunter.io/ios/app/temtop/id1439409326) | 2.9 (80) | Free | Utilities | | [InVid View](https://appshunter.io/ios/app/invid-view/id1415632358) | 5.0 (1) | Free | Utilities | | [Even G1](https://appshunter.io/ios/app/even-g1/id6499140518) | 3.7 (74) | Free | Utilities | | [ClickPay Utilities](https://appshunter.io/ios/app/clickpay-utilities/id1539653900) | 2.5 (15) | Free | Utilities | | [SMARTg Home](https://appshunter.io/ios/app/smartg-home/id1576824980) | 4.6 (181) | Free | Utilities | ## More apps by Virtual Doorman - [Virtual Doorman](https://appshunter.io/ios/app/virtual-doorman/id525505376) - [VDM Technician](https://appshunter.io/ios/app/vdm-technician/id6462989790) All apps by Virtual Doorman: https://appshunter.io/developer/525505379 ## Related topics [welcome](https://appshunter.io/ios/topics/welcome) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*