# Well360 Virtual Health > Virtual healthcare provider access for urgent care and mental health services. (iPhone/iPad app by Highmark Inc.) - Source: https://appshunter.io/ios/app/well360-virtual-health/id1597952966 (this page in markdown: same URL + `.md`) - Developer: [Highmark Inc](https://appshunter.io/developer/383969974) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.90/5 from 3,000 App Store ratings · 37 written reviews indexed - Age rating: 12+ - Requires: iOS 13.0 · 81 MB - Languages: English - Released: 2021-12-31 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/well360-virtual-health/id1597952966/reviews.md ## What is Well360 Virtual Health? Connect to the quality care you need anytime, anywhere. With Well360 Virtual Health, you will have access to a licensed provider without having to leave your home. Whether you are here for an urgent care visit or to schedule a session with our mental health specialists, we are here for you. You can choose how to get the care you need - call or start a video visit online or on the app. The doctor will see you now! What are the benefits of using Well360 Virtual Health? Within minutes, you will be connected to a licensed provider Urgent care services are available 24/7, even on holidays You can schedule with a mental health professional What to expect? Once your account is set up and you’ve told us why you’re here, leave the rest to us. During your video visit, the health care provider will assess your condition, offer a diagnosis and treatment plan, and if necessary prescribe medication. Video visits are ideal for diagnosing and treating common urgent care conditions, including: • Cold / Flu • Bronchitis • Pink Eye • Rashes • Sinus Infection • Urinary Tract Infection Scheduled behavioral health video visits, can help with conditions like: • Anxiety • Depression • Insomnia Well360 Virtual Health is in compliance with all applicable regulations with respect to its application that is available on the Apple App Store. If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis. ## Key features - Connect with licensed providers - 24/7 urgent care visits - Schedule mental health sessions - Video and phone consultations - Prescription services - Apple Health data integration ## What do users think of Well360 Virtual Health? Overall sentiment: neutral **Pros** - 👍 Helpful and kind doctors - 🚀 Quick and efficient visits - 💡 Convenient telehealth option - 🚑 Effective treatment provided **Cons** - 🐛 Technical issues with the app - ⏰ Inconsistent service and long wait times - 💰 Expensive out-of-pocket costs **Commonly reported bugs** - App crashes and freezes - Difficulty connecting with providers - Prescriptions not being sent to pharmacies **Most requested features** - Improved app stability and reliability - Better integration with insurance providers - Phone call option for appointments ## Recent user reviews (10 of 37) All indexed reviews: https://appshunter.io/ios/app/well360-virtual-health/id1597952966/reviews.md ### 1/5 — Negligent patient care *2023-12-15* Technical issue after technical issue and they do not care how this affects the patient. I’m 4 weeks out from my weekly appointments and have no clue when I will get to see my provider again. This is what happens when greedy insurance companies control your healthcare. ### 1/5 — Inconsistent *2023-12-10* Works until it doesn’t work then nobody knows what the issue is or how long it will take to fix it. You may or may not hear back from them. Stop messing around with people’s healthcare! Fix your issues or shut it down! Lawsuit waiting to happen! ### 1/5 — Care good, app awful *2023-12-07* The care provided is good and high quality. The app is terrible. Every time you leave it to add a picture or look up insurance info to add, it bumps you out completely and you need to start over. This made the appt form take over 40 minutes when it really could have been 5. ### 5/5 — Thank you *2023-10-16* Dr. C was very helpful, she was patient and walked us through a new process. We are thankful to have such a nice and kind Dr. at our conform & convenience. ### 5/5 — Incredibly simple *2023-10-13* Incredibly simple I was unable to get into my doctor. I was able to use the virtual doctor very satisfied. Had the visit in my living room in my chair very comfortable. ### 5/5 — Amazing experience *2023-10-10* I absolutely love this app. The doctor is helpful and kind and gets u done in a reasonable amount of time. You will not regret trying this I promise. ### 5/5 — Professional, Educational & Private *2023-09-11* Dr. Sarah McLaughlin is professional, caring, and helpful. She stresses the importance of an overall healthy lifestyle for an overall healthy mind - creating balance. She will explain things & educate you. I have been seeing her for over a year, and although only through tele-health, we have a solid working relationship that is allowing me to work through my issues- with privacy & respect & care. ### 5/5 — Dr Michael Jone is AMAZING *2023-09-08* For the first time in many years, the doctor was kind he’s listen to what I had to say he didn’t judge me. It was probably one of the best doctor visits I’ve ever had and it was a telehealth visit. In fact, I’m probably going to make him my primary care and it’s a couple hour drive but I don’t care when you need a good doctor that will listen to you and actually help you. It’s worth as many hours as you need to drive thank you so much for this app and thank you so much for him. It’s made my morning and my month!!!❤️ ### 5/5 — Quick + easy! *2023-08-20* Very professional and straight to the point! ### 5/5 — So convenient! *2023-08-02* The doctor was great. This was my first time using this type of service and super happy! ## Frequently asked questions about Well360 Virtual Health ### What is Well360 Virtual Health? Well360 Virtual Health provides access to licensed healthcare providers for urgent care and mental health services through virtual consultations. You can connect with a doctor via video or phone without leaving your home. ### What kind of medical issues can be treated? The app is suitable for diagnosing and treating common urgent care conditions such as colds, flu, bronchitis, pink eye, rashes, sinus infections, and urinary tract infections. It also offers support for mental health conditions like anxiety, depression, and insomnia. ### How do I connect with a provider? You can connect with a provider by calling or starting a video visit directly through the app. Once your account is set up and you've indicated your reason for visit, the app will facilitate the connection. ### Is there a cost to use Well360 Virtual Health? Based on the provided information, the app itself is available for free. The description does not mention any direct costs for using the app, though specific service fees are not detailed. ### Can I share my health data with the doctor? Yes, if you are an Apple Health user, you have the option to share important health information like heart rate and weight with your provider during your video visit. This sharing is optional but can help providers make more accurate diagnoses. ## Version history (last 2 releases) ### 12.20.003 — 2023-11-14 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.17.003 — 2022-09-12 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ## Apps similar to Well360 Virtual Health | App | Rating | Price | Category | | --- | --- | --- | --- | | [UPMC Central PA Portal](https://appshunter.io/ios/app/upmc-central-pa-portal/id1550837794) | 4.6 (1,297) | Free | Medical | | [Penn State Health OnDemand](https://appshunter.io/ios/app/penn-state-health-ondemand/id1406526412) | 4.9 (8,837) | Free | Medical | | [UPMC AnywhereCare](https://appshunter.io/ios/app/upmc-anywherecare/id1146512403) | 4.9 (17,149) | Free | Medical | | [Sword Health: AI Care](https://appshunter.io/ios/app/sword-health-ai-care/id1468523447) | 4.7 (44,636) | Free | Medical | | [Capital Blue Cross VirtualCare](https://appshunter.io/ios/app/capital-blue-cross-virtualcare/id1375554671) | 4.9 (5,274) | Free | Medical | | [Onduo](https://appshunter.io/ios/app/onduo/id1138490045) | 4.7 (952) | Free | Medical | ## More apps by Highmark Inc - [Triangle of Life (TF-CBT)](https://appshunter.io/ios/app/triangle-of-life-tf-cbt/id978441894) - [Highmark Blue Shield $pending](https://appshunter.io/ios/app/highmark-blue-shield-pending/id1367240282) - [MBH Spending Account](https://appshunter.io/ios/app/mbh-spending-account/id1367951900) - [Highmark Plan](https://appshunter.io/ios/app/highmark-plan/id1411982281) - [HHO on the Go](https://appshunter.io/ios/app/hho-on-the-go/id1548020220) All apps by Highmark Inc: https://appshunter.io/developer/383969974 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*