# Wella Professionals ShadeChart — user reviews > 46 indexed App Store user reviews of Wella Professionals ShadeChart by Wella International Operations Switzerland S.a r.l., rated 2.70/5 from 12 ratings. - Source: https://appshunter.io/ios/app/wella-professionals-shadechart/id1327776448/reviews - App overview in markdown: https://appshunter.io/ios/app/wella-professionals-shadechart/id1327776448.md - Rating breakdown: 5★ 2 · 4★ 2 · 3★ 3 · 2★ 0 · 1★ 5 ## Newest reviews (15 of 46) ### 1/5 — Poor show *2022-04-07, version 2.1.1* This app was great for fast up to date shade information and better that carrying around a quickly dating shade guide. It has stopped working, I have tried reinstalling but with no success, poor show for not supporting your customers and bad for such a large colour brand. ### 1/5 — Never Works. *2022-04-04, version 2.1.1* App will not open. It says it’s downloading color charts. But it NEVER does. I let it try for almost an hour on my new iPhone 12 Pro Max. Nothing. All it does is drain the battery. ### 1/5 — It won’t even open *2022-04-03, version 2.1.1* I downloaded this app and it is stuck on the 1st page with a wheel that says “downloading images”. I even tried deleting it and downloading it again. Completely useless ### 1/5 — It won’t open! *2022-04-01, version 2.1.1* It has just stopped working and won’t load. I used this a lot for reference as I’m mobile, maybe time for a change! ### 1/5 — Annoying *2022-03-30, version 2.1.1* This app has just stopped working if won’t even load, can’t access anything! It’s really frustrating when a mobile hairdresser as this saved me lugging colour charts around with me ### 1/5 — Won’t load *2022-03-28, version 2.1.1* Absolutely useless. Won’t even load past the start up screen ### 1/5 — Won’t load ? *2022-03-27, version 2.1.1* This could be a great tool but it’s only uploaded once now it just sits buffering at 0% please fix it !!! ### 1/5 — Frustrated *2022-03-27, version 2.1.1* The app no longer loads. I’ve been using this app as you can’t currently purchase physical Wella colour charts in the UK due to an apparent supply issue. I use Wella colour and no longer have any form of reference to use when choosing colour. Ridiculous for such a large brand. Very frustrating. ### 1/5 — Stuck on opening screen *2022-03-27, version 2.1.1* When I first downloaded this app it was great but stopped working after a few weeks ### 1/5 — Not working for me at all *2022-03-25, version 2.1.1* Was working perfectly for me & now it’s not !! Bugs fixed !? Whatever was done, it does not load at all now ### 1/5 — App has crashed again. *2022-03-23, version 2.1.1* Same issue time and time again. Won’t open. Won’t load. Such a shame. ### 1/5 — Doesn’t load *2022-03-23, version 2.1.1* Doesn’t even begin to load. It’s just stuck on the opening screen with no options or loading shown. ### 1/5 — App isn’t working. *2022-03-20, version 2.1.1* I really wanted to use this app, but now it’s stopped working. ### 3/5 — Frustrating *2022-03-19, version 2.1.1* Very temperamental app doesn’t open half the time. Love it when it does work. Please fix it ### 1/5 — Not loading *2022-02-15, version 2.1.1* I loved this app and rely on it Twice it will not load Call my state manager she said it northern hemisphere and brushed me off ## Most critical reviews (10 lowest-rated) ### 1/5 — Never works *2023-01-10, version 2.2* This works once then not again. I have to reload it over and over ### 1/5 — Joke *2022-12-07, version 2.2* App doesn’t work! Been deleted bye 👋 ### 1/5 — Doesn’t always download *2022-05-20, version 2.1.1* This is a great App when it works, however a few times now it’s not downloaded. I’ve then removed the App and reinstalled it to no avail. ### 1/5 — Pointless App *2022-04-24, version 2.1.1* App no longer works. Hasn’t worked for a while now. And nothing seems to be happening to repair it. 👎🏻 ### 1/5 — Non funziona!!! *2022-04-23, version 2.1.1* Si blocca alla schermata iniziale!!!! ### 1/5 — App no longer loads *2022-04-21, version 2.1.1* This was a great tool initially but for some reason, for the past few weeks it no longer loads when I launch it. I’ve tried reinstalling but it hasn’t made any difference. I’m very surprised this issue hasn’t been addressed by the developers 😬😬 ### 1/5 — La app non apre *2022-04-19, version 2.1.1* Non funziona la applicazione ### 1/5 — Doesn’t load *2022-04-14, version 2.1.1* This was a brilliant tool but now doesn’t work! How can you show clients a colour when the shade chart doesn’t work! ### 1/5 — No longer works! *2022-04-10, version 2.1.1* The app used to be ok but now it won’t open at all. I’ve tried deleting it and reinstalling it. Not ideal ### 1/5 — Doesn’t load open *2022-04-09, version 2.1.1* Hasn’t worked since new colour range has came out which is very hard to sell because no shade chart exists for it ????? ## Most praised reviews (10 highest-rated) ### 5/5 — Love This Chart *2025-03-15, version 2.3.2* Keep this app going! Love the image with the light on or off much better than in the Wella store version. ### 5/5 — Love this ap! *2023-04-16, version 2.3* So handy! Love the conversion tool and the ability to see in indoor or outdoor lights. Best hair swatch ap I’ve seen. ### 5/5 — does not work *2022-03-28* App not working in Canada ### 5/5 — Great for Socially distanced colour selection *2020-07-19, version 1.5.1* Brilliant for safe colour section ### 5/5 — Brilliant for freelancers *2020-07-14, version 1.5.1* Fed up of carting colour charts around with you? This is perfect when hairdressing on the move ### 5/5 — AMAZING *2020-06-16, version 1.5.1* Great app! Love the 360 feature, my clients get a better idea of what the colour would look like overall, saves carrying shade guides with me. Live the conversion feature. ### 5/5 — Easy app *2020-06-12, version 1.5.1* Love this app it saves me carrying the colour chart around with me in my home hair kit. Makes life a lot easier to do a consultation over text. Really happy with this app. ### 4/5 — Need color names *2021-02-13, version 2.0.4* Has only color number, would be great to see the name. ### 3/5 — Doesn’t load *2022-05-19, version 2.1.1* Loved this app, but now it doesn’t load. ### 3/5 — Needs major work but I love it *2022-03-29, version 2.1.1* This app has a lot of bugs and it worked really well for a couple of months then recently it won’t even get off the loading page. I used to rely on it since I don’t have a swatch book and I’m kinda disappointed that Wella doesn’t have a better app. I mean y’all have been in the color game for a long time and this technology isn’t new. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*