# Wellcare+ — user reviews

> 271 indexed App Store user reviews of Wellcare+ by Centene Corporation, rated 1.40/5 from 666 ratings.

- Source: https://appshunter.io/ios/app/wellcare-plus/id1590175996/reviews
- App overview in markdown: https://appshunter.io/ios/app/wellcare-plus/id1590175996.md
- Rating breakdown: 5★ 36 · 4★ 16 · 3★ 18 · 2★ 19 · 1★ 577

## Newest reviews (19 of 271)

### 2/5 — Not good

*2026-01-21, version 2.14*

Pretty much useless app. Whenever you tap a button for information it says sorry server error. Can’t check you prescriptions what you’ve paid towards deductibles etc.

### 1/5 — not a very good start

*2026-01-02, version 2.13*

I'm new to this plan it's only been one day and so far I can't even get the app to work I hope this is not an indication of what's to come with this program

### 1/5 — Terrible App

*2025-12-31, version 2.12*

App consistently fails to connect to server.  Completely Worthless Application that serves No Purpose

### 1/5 — Very poor user interface

*2025-12-31, version 2.12*

This app is frustrating. When you sign in, you get an email code to verify your username. Next you enter a password, and you get a text message to verify your password! When you do get to the website, anything having to do with premium payments is sent to yet another website. The second website responds by telling you your session has timed out and the circus starts again. This app is amateur work. Wish I had discovered this experience before I gave my business to WellCare.

### 1/5 — Terrible App

*2025-12-30, version 2.12*

Absolutely terrible app! Fix it please!

### 1/5 — Disappointed

*2025-12-27, version 2.12*

He didn’t take long to figure out why this app has a one star rating.

### 1/5 — Very hard to login

*2025-12-25, version 2.12*

This app is very hard to log into. Multiple conflicting steps and it locks you out all the time. It’s a real pain to use.

### 1/5 — Shockingly useless app!

*2025-12-17, version 2.12*

It’s pretty much somehow just a log-on to a website?
Can it remember your log-in credentials in your keychain (apple) for next time? Nope! Better have a secure complex password memorized for when you’re out & about. You know, when you might possibly use an app on your mobile device?
But what about the EntryKeyID info @ the bottom, surely that would do something? Nope! It’s just an explanation w/ zero functionality.
Obviously nobody ever did a basic minimal check on functionality for this app.
& they probably sit in their meetings, wondering why their ratings suck so hard? Nothing can be done, people are just too difficult to please? Yeah, that must be it. Lunch? Don’t mind if I do!

### 1/5 — What is it good for?

*2025-12-13, version 2.12*

This app is useless. I can’t do anything with it. Can’t see history. Doesn’t have facial recognition. Isn’t able to connect to server. The only thing it seems to be good for is the contact information, but I haven’t confirmed if it’s accurate. Please spend a little money and make it a useful tool.

### 1/5 — Still broken

*2025-12-13, version 2.12*

Update Dec 2025: Still unusable, constantly says “Cannot connect to server”when trying to use it for almost anything. Don’t waste your time!

Complete garbage, do not download. ALL attempts to find a pharmacy, lookup drug cost or examine claim history ALWAYS FAILS with “Unable to connect to server”.

### 1/5 — Problems

*2025-12-11, version 2.12*

I can not use this app. It keeps sending me in circles just trying to log in.

### 1/5 — STILL not fixed!

*2025-12-08, version 2.11*

I’ve called multiple times about this app that cannot find my member information…after it has accepted my login and after I’ve entered the verification code it has sent me! And the poor saps working in tech can only say “we’re working on it!”

### 1/5 — 1) Obtuse, archaic login. 2)Exceedingly limited info inside.

*2025-12-05, version 2.11*

12/5/25 update: To repeat, Consensus rating of 1 star is well deserved and generous. 1) No provision to interface with reputable password managers (I.e. Apple or Google) or common mobile access methods (face recognition). 2) No access on app to member account info (password changes, comm preferences, etc. ). Fails to transfer to formulary. Never replies. All-in-all, nearly useless. (Sometimes, you can see your member ID.)

### 1/5 — Junk app

*2025-12-05, version 2.11*

Login keeps cycling. Hope their website is better. Most disappointing.

### 1/5 — As bad as it could be

*2025-12-05, version 2.11*

The app would not work most of the time. Every time you try to use it, you have to relogin, but your password will not be recognized. You then change your password, it still won’t work. 
Also the entrykey with email is a joke. My one star rating is a negative one star.

### 1/5 — Worthless app

*2025-12-04, version 2.11*

To start, needing dual authentication on both there user name and then the password, really, what’s that all about?  Then once you get in, nothing!  All I ever get is can’t contact server error and nothing works. Most useless app ever. A login via web works just fine, though that still has same authentication issue

### 1/5 — Can’t Use

*2025-12-03, version 2.11*

Unable to use the App. Shows a Qatar country code which cannot be deleted.  So I can’t enter my NY , USA phone number So I’m unable to set up my account. Very disappointed.

### 1/5 — Why does this app even exist?

*2025-12-03, version 2.11*

Don’t even try to look anything up with this app—it’s even worse than WellCare’s website.

### 1/5 — Junk

*2025-11-28, version 2.11*

No facial recognition, always have to add email and password, have to enter to emailed verification codes. Very difficult to use. Not worth downloading

## Most critical reviews (10 lowest-rated)

### 1/5 — POC

*2026-01-18, version 2.14*

What a horrible app. Get your stuff together you losers!

### 1/5 — Can’t Even Logon To Existing Account

*2026-01-13*

This app hasn’t let me log into my account for 3 years now.  I type in all my information to prove it’s my account and after going through all the hoops, it says I may already have access to my account.  Then I’m directed to start the login process all over again.  It just keeps going in circles.  It knows I have an account and recognizes that it actually belongs to me but it never lets me get into it.  This thing is totally worthless and it hasn’t been fixed to date.  I gave up reporting the problem because nothing ever gets done and no one ever contacts me to see if it’s fixed.  They know it doesn’t work and they just don’t care.

### 1/5 — Worthless

*2026-01-12, version 2.14*

This app simply takes one to their website. No value-add at all.

### 1/5 — App is dysfunctional

*2026-01-11, version 2.14*

i couldn’t even get a password to work!

### 1/5 — Useless

*2026-01-08, version 2.14*

This is the worst app I have ever used. It literally took me 10 mins to sign in. It didn’t recognize my email address 3 times. Once I finally got to the point of putting in my password it didn’t recognize it so I had to change my password not once but 4 times. Ok then i had to get a verification code. Put that in and it took me back to sign in and once again the madness started over again

### 1/5 — Not working

*2026-01-07, version 2.14*

Every year WellCare gets a new app and card. Every year the app doesn’t recognize or take information. This happens yearly with every app launch. Please let me know when the ETA to fix the app will be done. I really hate calling in every year 5plus times before it finally gets fixed half way through the year. Also, the area to submit questions isn’t working either. Why can’t you keep the same app and just update the thing?

### 1/5 — Worthless

*2026-01-05, version 2.14*

This app is worthless. I’m in a perpetual loop. Not only that it lagged me into a different persons app! Isn’t that a HIPPA VIOLATION??

### 1/5 — Ridiculous

*2026-01-04, version 2.13*

If I could give it zero stars i would, can’t even get it to work, to where I can at least log in!

### 1/5 — Useless/Garbage

*2026-01-03*

This App is useless and a piece of garbage. The only thing I can do with this App is, Login. It tells me my coverage is active and gives me NO information about my claims. There is no functionality to this App just like the website (Very Limited on what you can do). I’m also a blind user who needs to use the Voiceover Screenreader and this App (Like the website) is NOT very compatible. This is one of the worst Apps I have ever downloaded and tried to use. The lack of attention, care features and functionality of Welcares App and website says a lot about the company. My personal opinion is, head/horrible App and website means bad/horrible products and services. I’m gonna be looking for another Medicare PDP Plan.

### 1/5 — WellCare spendable card

*2026-01-03, version 2.13*

Hey can’t use the card at Walmart it keep declining on grocery and everything else you need to fix this what’s the point of having it? I can’t use it ,its frustrating fix this please.

## Most praised reviews (10 highest-rated)

### 5/5 — Unusable

*2025-12-08, version 2.11*

This is a completely unworkable broken app.

### 5/5 — Opening App

*2025-01-07, version 2.8*

This app will not open for me at all. Just a circle going round and round not opening anything.

### 5/5 — If a  0 was there then I would put that.

*2023-01-02, version 1.10*

I forgot password and it keeps saying my email is wrong when I know it’s not.

**Developer response:** Thank you for your feedback regarding our WellCare + App! Please send us a email at MobileAppSupport@Centene.com and include your member id number and date of birth for additional support. Have a wonderful day!

### 5/5 — ☀️

*2022-06-08, version 1.3*

Hope I could used the app for details. I will try for next week

**Developer response:** Good morning. We are sorry to hear about your negative experience. Please send us your WellCare ID number, date of birth, and phone number to MobileAppSupport@Centene.com if you require assistance.  Thank you.

### 5/5 — You need fix.

*2022-01-19, version 1.1*

Thank you. You listened to my criticism about after signing in you couldn’t do anything. Now I can look things up. Again. Thanks. 
Okay: It works again. Back to 5 stars. Now I can log in.

**Developer response:** Thank you for your review! We are sorry to hear about your recent experience. Can you please send us a email at socialmedi@wellcare.com; please include your username and contact information for additional assistance. Thanks

### 4/5 — Apple wallet does not work!

*2025-06-26, version 2.9*

Every time i wanna put digital wallet card to my collection it won’t let me.

### 4/5 — Pricing

*2022-12-02, version 1.9*

Pricing is inaccurate. A reminder should be adding that the pricing assumes the deductible has been met. If not,  add the deductible to the drug cost. Does not match drug costs on Wellcare website. Wellcare website  adds the deductible ( if not met) to the drug cost.

**Developer response:** Thank you for your feedback regarding our Wellcare + App! Please send us email to MobileAppSupport@Centene.com and include the name of the medication and screenshots of the incorrect pricing. We hope you have a wonderful day!

### 3/5 — Looks pretty basic, but

*2025-01-02, version 2.8*

Its a pretty basic product with few features.  The main problem is that it doesn’t seem to store the login credentials like other apps. So have to fill in the email address and password every time

### 3/5 — Does NOT Work!!!

*2023-08-06*

I’ve been trying to use this app for a very long time. I thought after a few years they would get their act together, but I was wrong!! All it says is that there’s no information available for this site.
It completely useless!!

**Developer response:** Thank you for your feedback! Could you please send us a email MobileAppSupport@centene.com and include your member id number/date of birth? Have a wonderful day

### 3/5 — Useless App

*2023-01-10*

I’m a new member to WellCare and have purchased a prescription plan. I was directed by WellCare to create an account and download/install the app. I did so but initially I was unable to make use of it. The View ID Card just displayed non-English text, no ID Card. Also, the Find Pharmacy option found none within 50 miles of my location even though I know there is one within 3 miles. I then tried again 3 days later and everything was in order. I am unsure if customer service acted on this review, or is there is a 2 or 3 day waiting period before the app activates. But all is working now.

**Developer response:** We really appreciate your feedback! Currently, our web developers are actively investigating an issue with users having difficulty with viewing their id card. At your convenience, please email us at MobileAppSupport@Centene.com and include your member id number and date of birth. Have a great year!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
