# Wellcome Online Shop — user reviews > 54 indexed App Store user reviews of Wellcome Online Shop by The Dairy Farm Company, Limited, rated 4.50/5 from 70 ratings. - Source: https://appshunter.io/ios/app/wellcome-online-shop/id6473398628/reviews - App overview in markdown: https://appshunter.io/ios/app/wellcome-online-shop/id6473398628.md - Rating breakdown: 5★ 52 · 4★ 8 · 3★ 4 · 2★ 2 · 1★ 4 ## What do users think of Wellcome Online Shop? Overall sentiment: negative **Pros** - 👍 App design is good - 🚀 Fast delivery - 💰 Good discounts and affordable prices - 👍 Easy to use - 👍 Convenient online shopping - 👍 Great options available - 👍 User-friendly compared to competitors **Cons** - 🐛 Frequent payment failures - 🐛 App crashes and network errors - 🐛 Out of stock items notified late - 🐛 Missing or unavailable gifts/freebies - 🐛 Difficult coupon usage - 🐛 Poor user experience - 🐛 Website issues - 🐛 Address input problems - 🐛 Slow payment process - 🐛 Unclear gift promotions - 🐛 App is not user-friendly - 🐛 Difficult to register as a member - 🐛 Verification code not received - 🐛 App is slow and unresponsive - 🐛 Confusing coupon usage - 🐛 Payment only works on phone - 🐛 Missing payment options - 🐛 Technical issues and bugs - 🐛 Website is very poor **Commonly reported bugs** - Payment frequently fails - App crashes and shows network errors - Items are out of stock when notified late - Gifts/freebies are often unavailable or missing - Coupon usage is confusing and difficult - App is slow, unresponsive, and crashes - Verification codes are not received - Cannot register as a member - Address input issues on website and app - Payment only works on phone - Website is not functional - Favorite items list not working - App crashes during payment - System errors prevent payment completion - Gift page is blank or shows errors **Most requested features** - More discounts and promotions - Better gift availability and clarity - Improved product categorization and sorting - Ability to reorder favorite items directly - Notifications for out-of-stock items - Option for store pickup for certain items - More payment options (e.g., Bocpay) - Fix website issues - Improve app performance and stability - Clearer indication of gift availability - Provide more discount coupons ## Newest reviews (13 of 54) ### 3/5 — 🫰🏻 *2025-10-05, version 6.37.1* 百佳可做到$350送貨！你地都可以就好啦🤭 ### 3/5 — 網店購物 *2025-09-20, version 6.35.1* 所謂的贈品，在網店就缺貨，但實體店是有貨的，未知是否會送貨時補回？！ ### 2/5 — 加強改善 *2025-08-03, version 6.34.0* （A) 点選喜愛的貨品，不能分類，或有系統地排序。好似百佳咁能分類，就方便選擇及訂貨。(B) 9成已選擇的喜歡貨品，不能直接訂貨，需重新搜尋才能訂貨，真的不方便。（C) 如相關点選的喜愛貨品已不存在（即已下架）或售罄，，建議另有提示，以知識別。 ### 4/5 — 原箱茶飲品未能店自取 *2025-06-18, version 6.32.0* 希望可以能訂店自取部份原箱茶飲品 ### 2/5 — 贈品經常缺貨 *2025-06-12, version 6.31.0* 贈品經常缺貨，其他商店相對下會補回 ### 3/5 — APP使用方便性 *2025-06-08, version 6.31.0* 不如藍色那間對手，建議改進 ### 1/5 — 垃圾惠康網購 *2025-05-14, version 6.29.0* 此購物程式非常垃圾，未能識別購買者的送貨地址，所需發貨的貨倉，當購買者購買所有產品後，往往於送貨當天都是缺貨，或是在結帳時所有在購物車內的贈品，亦不能送出！ ### 4/5 — 我的最愛 沒有反應 *2025-05-06, version 6.29.0* 按我的至愛沒有反應 要麻煩地搜尋貨品選購 ### 1/5 — 意思 *2025-04-23, version 6.28.0* 只送原箱，其他都沒有，很多沒提供原箱選擇 ### 3/5 — 贈品頁面空白 *2025-04-13, version 6.28.0* 買油送鍊奶及茶包，但㩒入去選擇，在app只顯示少少白色，喺網頁係全白色，就算已無貨，都應該顯示無貨 ### 1/5 — 垃圾 *2025-03-31, version 6.28.0* 永遠收唔到驗證碼 ### 1/5 — 登記唔到做會員 *2025-03-31, version 6.28.0* 登記唔到做會員，收唔到驗證碼 ### 3/5 — 收費 *2025-03-25, version 6.27.0* 俾錢方式有啲慢 ## Most critical reviews (10 lowest-rated) ### 1/5 — 優惠券無法使用 *2026-06-17* 新用戶首單優惠無法使用，客服未能解決，浪费时间，只能永遠是新用戶了 ### 1/5 — 送貨所需時間太長&好多贈品也缺貨 *2025-09-20, version 6.35.1* 正常送貨時間三天內是合理，應該準備多一些贈品，有些取巧 ### 1/5 — 付款 *2025-09-20, version 6.35.1* 付款經常失敗 ### 1/5 — 唔好用，操作麻煩 *2025-09-20, version 6.35.1* 操作煩覆，不易用，版本反應慢，建議參考併多多 ### 1/5 — 差 *2025-09-03, version 6.35.1* 差 ### 1/5 — 又話有贈品送 *2025-08-31, version 6.35.1* 乜嘢贈品都話送晒 ### 1/5 — CK *2025-06-17, version 6.31.0* 這2個星期完全用唔到，永遠都是網絡問題，浪費時間 ### 1/5 — 有關惠康網購app *2025-06-11, version 6.31.0* 不明白為什麼經常網絡出錯 ### 1/5 — 贈品的問題，不够清晰 *2025-06-04, version 6.31.0* 贈品問題，不夠清晰，每次到付款才提示贈品己完！貨品貨量不足的問題，到付款才提示貨量不夠，有點浪費時間 ### 1/5 — 系統異常， 無法完成支付 *2025-06-03, version 6.31.0* 系統異常， 無法完成支付， 試咗好多次都係咁，差勁 ## Most praised reviews (10 highest-rated) ### 5/5 — great app *2026-05-14* great apps ### 5/5 — 版面清晰 *2025-10-23, version 6.38.0* 送貨準時 ### 5/5 — App design好用過hktv mall *2025-10-15, version 6.37.1* 如題，做多啲優惠就更好 ### 5/5 — Happy shopping *2025-06-15, version 6.31.0* Good discount. ### 5/5 — Easy to use *2025-05-21, version 6.30.1* Really good can select some products to pay but not force to check out the whole shopping cart ### 5/5 — Easy and Fast to used *2025-04-17, version 6.28.0* I love to do shopping in case deal especially every Thursday or whenever Discounted Day , Very affordable and cheap, sometimes i order a lot and feel bad to the Delivery Man coz we have 1 floor steps before Lift. Thank you 🙏 ### 5/5 — 可惜沒有送印花 *2025-04-13, version 6.28.0* 方便、有送貨上門服務👍🏼 ### 5/5 — Great Options *2024-10-21, version 6.23.0* Very convenient and cheaper options ### 5/5 — Fast delivery *2024-10-21, version 6.23.0* Order today & deliver tomorrow (Like) ### 5/5 — Feel good *2024-05-20, version 6.16.0* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*