# Welldoc

> AI-powered digital health coach for chronic condition management. (iPhone/iPad app by WellDoc, Inc..)

- Source: https://appshunter.io/ios/app/welldoc/id1549724347 (this page in markdown: same URL + `.md`)
- Developer: [WellDoc, Inc.](https://appshunter.io/developer/480737920)
- Category: Health & Fitness, Medical
- Price: Free
- Rating: 4.10/5 from 225 App Store ratings · 43 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 289 MB
- Languages: American English, European Spanish
- Released: 2021-08-11
- Data updated: 2026-09-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/welldoc/id1549724347/reviews.md

## What is Welldoc?

Managing your health can be tough, but it doesn't have to be. The Welldoc App supports you every step of the way. So you can worry less about your health and focus more on what matters most.

Welldoc can help you manage your weight, diabetes, prediabetes, heart failure, and hypertension with more confidence. It brings all your health data together to give you personalized digital coaching and insights through Welldoc AI, making those day-to-day choices much easier.

The Welldoc App is only available via your health plan, health system or employer. 
 
Welldoc helps you manage your health with: 

•	Personalized coaching based on your unique health data to give you guidance when you need it most
•	Welldoc AI-powered insights into how nutrition, activity, sleep, medications, and device data, such as data from Apple Health®, affect your health so that you can build better habits
•	Simon, an chatbot powered by Welldoc AI who can be your personal guide available 24/7
•	The Welldoc Community to stay motivated with members just like you
•	Goals and challenges to keep you on the right track
•	Education and tools that help you better understand your health
•	Health reports that you can share directly with your care team to let them know how you’re doing between visits  
 
The Welldoc App is not intended to replace the care provided by a licensed healthcare professional, including prescriptions, diagnosis, or treatment. Seek the guidance of a licensed healthcare professional before making medical decisions. 
 
The Welldoc® App is Software as a Medical Device (SaMD) intended to be used by healthcare providers (HCP) and their patients – aged 18 years and older – who have prediabetes, diabetes, heart failure, high blood pressure, liver disease, kidney disease, and/or sleep apnea. The Welldoc App also supports weight management and mental well-being. The software is not intended to replace the care provided by a licensed healthcare professional, including prescriptions, diagnosis, or treatment nor is it intended to replace self-monitoring practices as advised by a physician. The software does not provide treatment recommendations.

Visit https://www.welldoc.com/indications-for-use for full labeling information.
 
The privacy and security of your personal information is very important to us. We protect it in accordance with the Health Insurance Portability and Accountability Act. 

This product and/or the use of this product in a method may be covered by one or more patents or patent applications, available at https://www.welldoc.com/

ABOUT WELLDOC
Welldoc is committed to improving the health of individuals living with a chronic disease.


© 2009-26 Welldoc, Inc. Intellectual Property. All rights reserved. The Welldoc and BlueStar name and logo are trademarks of Welldoc. Made in the USA. Manufactured by Welldoc.

## Key features

- Personalized AI coaching
- AI-powered health insights
- 24/7 AI chatbot guide
- Health data integration
- Community support
- Health reports for care teams

## Recent user reviews (10 of 43)

All indexed reviews: https://appshunter.io/ios/app/welldoc/id1549724347/reviews.md

### 1/5 — Issues Galore

*2026-05-02*

I don’t know if it is the new update but everything is wrong and this is app not user friendly or Intuitive at all. Recording incorrect weight, incorrect steps, incorrect everything. And my insurance requires me to use this app to keep getting my prescriptions and now I am afraid something will get declined. Have no idea how to deal with all these issues. If you’re not required to use this app I wouldn’t.

**Developer response:** Hello Cheryl, we're sorry to hear that you're experiencing issues with the Welldoc app after our recent update. We'd like to help you get back on track. Please contact our Customer Care team at 1-888-327-5345 for assistance. Thank you.

### 5/5 — App redesigned

*2026-03-23, version 4.0.1*

The app has been redesigned and it looks great and I love it!

### 1/5 — Crashing

*2026-03-20*

The app worked fine for a few weeks but is now crashing . The app closes immediately when I attempt to open it. I’ve deleted and tried to re install and it’s having the  same issue . This app is required for my insurance program.

**Developer response:** Thanks for letting us know. We're sorry you're having an issue with the Welldoc app crashing. We would like to get you back on track. Please contact our Customer Care team at 1-888-327-5345 for assistance.

### 1/5 — It kind of works sometimes

*2026-03-17*

Recently, the app was  completely broken for me, couldn’t can’t get past its demand for a nonexistent update for a day.

When it works, it’s almost acceptable. Sure, I’ve never been able to get the doctor connection feature to work, and my doctor isn’t listed. Maybe I should try again.

Update: I’ve deleted the app and still get harassed by text message to use it despite unsubscribing from texts multiple times. Makes this app feel like malware, unpleasant!

Another Update: Got another text from this company that doesn’t respect your privacy. And their only response to this review is “Call us so you can get the most out of our app?” What I want is to forget this app exists, but I can’t if unsubscribing from texts doesn’t work.

Third Update: Got another text. I caved and called them. Their solution was to download the app again, log back in and delete my account. I was unsubscribed from all texts in my account, but hopefully deleting it altogether fixed it. 🤞 (also noticed they’ve added AI to this app, horrifying)

**Developer response:** Thanks for letting us know about your experience with the Welldoc App. We want to help you have a positive experience. Please contact our Customer Care team at 1-888-327-5345 so they can help you get the most out of our app.

### 1/5 — The app was changed and not for the better.

*2026-03-13*

I was using the app to track the carbohydrates that I ate so that I could use it to adjust my insulin intake. The app worked great earlier last year, but then sometime late last year they decided to change the app. And the change was not for the better. I will be going and deleting the app from my devices since that it no longer works for my needs.

**Developer response:** Thank you for sharing your feedback on the recent update to the Welldoc App. We're continuously working to expanding features and content. Your insights are valuable to us. If you have specific suggestions or need assistance, please contact our Customer Care team at 1-888 327-5345.

### 1/5 — App is a bug that won’t let me open it - waiting for an update

*2026-02-19, version 3.4.2*

Please fix this bug

### 1/5 — Used to be a great app

*2026-02-10*

Using this app recommended by my doctor and use to love it. However the redesign has made it all but unusable. Nothing is easy to find. Saved recipes are gone, but mostly you got rid of the food database. The only way to find anything is UPC codes and i try to make real foods, not processed meaning no bar codes. Again it was a great app before the redesign!

**Developer response:** We're thrilled to hear the Welldoc app has been effectively helping you track your meals and lose weight. If you're having trouble connecting your Fitbit, please don't hesitate to contact our Customer Care team at 1-888-327-5345 for immediate assistance. Thank you.

### 2/5 — Update review

*2026-02-07*

I’ve contacted support over 5 times and always told, by a rude support person, they are working on the issues but here it is 2 months later and the issues are still not resolved, a new issue was noticed, and today I noticed another issue and I’ve decided it’s not worth my time to contact support again.   They should do better if they want people to use their app.

**Developer response:** Hello Ken, that's not the experience we want you to have and we appreciate you letting us know about this issue. If you're encountering problems with importing your records and connecting your Apple Health, please contact our Customer Care team at 1-888-327-5345 so we can assist.

### 1/5 — It kind of works sometimes

*2026-02-07*

Recently, the app was  completely broken for me, couldn’t can’t get past its demand for a nonexistent update for a day.

When it works, it’s almost acceptable. Sure, I’ve never been able to get the doctor connection feature to work, and my doctor isn’t listed. Maybe I should try again.

Update: I’ve deleted the app and still get harassed by text message to use it despite unsubscribing from texts multiple times. Makes this app feel like malware, unpleasant!

Another Update: Got another text from this company that doesn’t respect your privacy. And their only response to this review is “Call us so you can get the most out of our app?” What I want is to forget this app exists, but I can’t if unsubscribing from texts doesn’t work.

**Developer response:** Thanks for letting us know about your experience with the Welldoc App. We want to help you have a positive experience. Please contact our Customer Care team at 1-888-327-5345 so they can help you get the most out of our app.

### 5/5 — A journey unable to find

*2026-01-22*

Maribel was the one helping me. Stayed on the phone until it was solved. So helpful! I’m grateful she was the one to help me! Found my journey and so happy.

**Developer response:** We're happy to hear that Maribel provided you with excellent support! It's always encouraging for us to know when a member of our team has made a positive impact on your experience.

## Frequently asked questions about Welldoc

### What does the Welldoc app do?

The Welldoc app provides personalized digital AI coaching and insights to help users manage chronic health conditions such as diabetes, prediabetes, heart failure, and hypertension. It integrates various health data points to offer guidance and support for daily health choices.

### What are the key features of Welldoc?

Key features include personalized coaching based on individual health data, AI-powered insights into how lifestyle factors affect health, a 24/7 AI chatbot named Simon, a community forum for motivation, goal setting, educational resources, and health reports that can be shared with healthcare providers.

### How is Welldoc accessed and is it free?

The Welldoc app is exclusively available through health plans, health systems, or employers. Based on the provided information, the app itself is offered free of charge to eligible users.

### Who is the target audience for Welldoc?

The app is intended for healthcare providers and their patients aged 18 and older who have conditions like prediabetes, diabetes, heart failure, high blood pressure, liver disease, kidney disease, and/or sleep apnea. It also supports weight management and mental well-being.

### Can Welldoc replace professional medical advice?

No, the Welldoc app is not intended to replace the care provided by a licensed healthcare professional, including prescriptions, diagnosis, or treatment. Users should always seek the guidance of a licensed healthcare professional before making medical decisions.

## Version history (last 5 releases)

### 4.2.2 — 2026-08-06

The Welldoc app has been updated to improve the user experience.

### 4.2.1 — 2026-07-28

The Welldoc app has been updated to improve the user experience.

### 4.2 — 2026-07-07

The Welldoc app has been updated to improve the user experience.

### 4.1.3 — 2026-06-09

The Welldoc app has been updated to improve the user experience.

### 4.1.2 — 2026-06-02

The Welldoc app has been updated to improve the user experience.

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## More apps by WellDoc, Inc.

- [BlueStar Diabetes](https://appshunter.io/ios/app/bluestar-diabetes/id700329056)
- [DPPStar](https://appshunter.io/ios/app/dppstar/id1520408575)
- [BPStar](https://appshunter.io/ios/app/bpstar/id1520468451)
- [HFStar](https://appshunter.io/ios/app/hfstar/id1520780068)
- [BHStar](https://appshunter.io/ios/app/bhstar/id1552683892)

All apps by WellDoc, Inc.: https://appshunter.io/developer/480737920

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
