# WELLFIT FITNESS — user reviews > 95 indexed App Store user reviews of WELLFIT FITNESS by WELLFIT Health & Fitness, Inc., rated 1.70/5 from 120 ratings. - Source: https://appshunter.io/ios/app/wellfit-fitness/id6446661326/reviews - App overview in markdown: https://appshunter.io/ios/app/wellfit-fitness/id6446661326.md - Rating breakdown: 5★ 14 · 4★ 4 · 3★ 3 · 2★ 13 · 1★ 86 ## What do users think of WELLFIT FITNESS? Overall sentiment: negative **Pros** - 👍 Convenient phone control without remote - ✅ Accurate step counting and activity detection - 🎯 Smart pause detection when stepping off - 🎨 Nice interface design - 🎵 Music options available in app - ⚡ Responsive customer service (when contacted) - 🔄 Regular software updates **Cons** - 🐛 Frequent app crashes and freezes - 📊 Inaccurate workout tracking and data recording - 🔌 Poor Bluetooth connectivity issues - ⏱️ Incorrect time and calorie calculations - 🔐 Registration and login failures - 🎤 Forced audio/voice features with no toggle - 📱 App doesn't work in background - 🔗 Inconsistent Apple Health syncing - ⚙️ Laggy remote control functionality - 💾 Data loss after pausing workouts - 🎯 Limited activity type options (running only) **Commonly reported bugs** - App only loads 50% of the time - Failed to send registration code error - Keyboard covers registration button - App force closes repeatedly - Freezes during workouts - Pause/stop buttons unresponsive - Incorrect mileage reporting - Step counter wildly inaccurate - Weight tracking unit conversion fails - Black screen on scenic video workouts - Voice activation not working - App doesn't recognize treadmill running state - Data syncing failures - Connection drops frequently - Settings not persisting (weight/age changes) **Most requested features** - Apple Watch app integration - Apple TV compatibility - Daily workout summary and logs - Daily step goal tracking - Heart rate monitoring - Customizable home screen - Incline adjustment in app - Walking activity option (not just running) - Background app functionality - Skip song feature for music - Manual data entry capability - Audio settings toggle - Non-voice control options for night workouts ## Newest reviews (14 of 95) ### 2/5 — App needs work *2026-06-17* Love the treadmill but lost the remote do have to use the app. The app is okay with tracking but still tracks in imperial measurements even though I’ve chosen metric. Also plays awful music everytime you start your workout, which makes my own music stop. Would love for there to be a way to permanently turn the music off and for the metric system to be used. ### 4/5 — Great but… *2026-06-06* I thought the virtual challenges would have live scenery and a search online says it should but there’s only a path that lights up how far you’ve gone. Kind of a bummer because the description says you will see landmarks and such on your walk/run. ### 2/5 — Why can’t I see my daily total? *2026-02-17* So I like this app/treadmill. I find it’s very accurate tracking the workout itself. I’ve test the step counter, it registers each physical step I make which is cool, no estimates. I also like that it knows when I’m walking, if I step off while it’s running to grab something or whatever, my workout timer actually pauses till I get back on. That being said, it’s kinda useless for tracking purposes because unless I screenshot the workout summary, that data is lost to the cumulative “weeks progress”. Knowing how much I walked in a week does not help me in my daily activity and calorie tracking. Why isn’t there a way to see my daily summary? Why can’t I see a log of each workout? Also for my daily goals, it only includes kcals and time spent. Again, I want the steps so I know how much I did toward my daily step goal. The app is so close to being good but not including the above info is a huge miss. ### 2/5 — Syncing with Apple help it is a must *2025-12-31, version 2.2.0* I am a blind user. I am very pleased with the walking pad, I just wish that I can download it to my Apple TV. Also, the Apple Watch. It still needs a lot of work but, great job on the smart side of it. ### 1/5 — Registration *2025-12-23, version 2.2.0* Trying to register to open the app. Keyboard covering the registration key, very poor design. Very frustrated. ### 1/5 — Does not write to apple health *2025-12-11, version 2.2.0* Useless app ### 1/5 — $180 *2025-12-04, version 2.2.0* i was just charged $180 for redownloading this app. the interface while in a workout is so glitchy and i couldn’t get the treadmill to stop. my remote won’t connect and so my phone is the only option ### 1/5 — Weight tracking doesn’t work *2025-11-11, version 2.2.0* The weight data tracking doesn’t work. It will not switch from KG to Lb even after changing the settings. When I do change the settings to Imperial it then tells me the numbers I’ve entered are not between 44 lbs and 440 lbs. Which is incorrect. ### 1/5 — Not properly syncing with Apple health *2025-09-08, version 2.1.9* It’s not syncing the step data to Apple health. I’ve properly set up the permissions but it won’t see today’s steps. I see the steps in the WELLFIT app but it’s not syncing. ### 1/5 — Lots of Bugs *2025-09-04, version 2.1.9* Does not report correct mileage. ### 4/5 — Great but inaccurate *2025-08-20, version 2.1.9* The app is great. The only issue is the treadmill data and app data do not match up.The treadmill seems accurate, the issue i believe is from the app. The apps seems behind the treadmill in terms of distance . ### 1/5 — Brand new *2025-06-24, version 2.1.8* I bought the treadmill two weeks ago and it works great so far. The app is horrible. It doesn’t track anything I’ve done. ### 1/5 — Poor tracking *2025-06-23* Literally just got this wellfit treadmill. Did a 15 min walk. App recorded 1.15 minutes. App also doesn’t have a way to track heart rate so it underestimates calories burned. It’s 2025. Why are these complaints from 2+ years ago not fixed? Will likely return the treadmill since app doesn’t function as advertised and is buggy. ### 1/5 — Doesn’t work *2025-06-22* It says “no recorded activity” though I used it three days so far, yet does list activity in another section that is completely inaccurate. I assume this is the way it’s supposed to integrate with Apple health, but the only way Apple health knows I’m exercising on it is due to my manual input in my watch. The treadmill itself is great, the tech attached to it not so much. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not comprehensive at all. *2026-06-27* The app does not log pulse at all. It does not show all sessions. While it does connect to Apple apps on iPhone, it does not pass or track all data. It has no ‘free walk’ session, only run. It seems a little more work and the app could be an ‘everything’ app…but it falls short, even when connecting to Health and Fitness on iPhone, the 3 together fall short. ### 1/5 — Not good *2026-05-31, version 2.2.3* I can’t find how to download the maps - it says you can jog around Central Park, for example, but not without downloading a map, and no info on how to do that. The YouTube videos say you can set it up for walking, rather than jogging, no instructions again. Online help just sends you adverts to buy more equipment, completely irrelevant! And the voice controlled support on the app just says “oops” every time you ask it anything. All in all useless. ### 1/5 — Very Slow, Constant Buffering, Low Resolution *2026-05-22* This could be a great app, but a good deal more work needs to be done with it. First off, it is extremely slow in streaming the videos. Why doesn’t it have a download option for the videos? I have plenty of space to download so I don’t have to wait for buffering. They cannot be large files because the resolution of the videos that managed to get streamed are very low resolution. Tonight, it failed altogether. It was buffering and buffering and now it just fails to stream any video. So if you enjoy watching a cycling icon for buffering video, this is your app. I have to AirPlay to my Apple TV because there is no Apple TV app. That would had been a natural fit. I have fast internet, everything else is streaming down fast without buffering, so it has to whatever server this app is using to stream the video. Again, why not have a download option instead of streaming? Also why not give us option to listen to our own music? It connects to Apple Health, but does it read your weight? Why not have that as an option so you don’t need to manually enter it? I do like how it syncs with my treadmill. I wish there were more real locations to walk through. ### 1/5 — Doesn’t sync to Health app *2026-04-26, version 2.2.3* I’m not sure how accurate it is and my steps don’t connect to the Health app. The only reason I got this treadmill and app was so it would sync to my health app for steps and it doesn’t. 😭 ### 1/5 — Awful *2026-04-20, version 2.2.3* App is horrible. Music sounds horrible because it forces it to go through the app and the quality is awful. Doesn't record workouts. ### 1/5 — Do better *2026-03-02, version 2.2.3* The app itself could be useful for with some fixes. Please consider the option to change the activity for more accurate assessment, the only option is “running” even if the user is only walking at a speed of 1.8. Also, it should not take the effort of going to multiple apps to see a current workout overview. Why is it listing December 2025 information as the most recent information when it has been in use months later? The option to have a customized Home Screen should be there as well. It’s a good app to control the speed without the remote but otherwise kind of sucks. ### 1/5 — If your treadmill comes with this app. RETURN IT NOW. *2026-01-20, version 2.2.0* Only loads 50% of the time. My use of the treadmill is tied to this app. Worthless. Uninstalled and installed to see if it works and now all I get is “failed to send registration code”. Cannot even login. My treadmill is a paperweight now. ### 1/5 — Forced Audio in App *2026-01-11* I lost the remote to my Smart Treadmill so I downloaded the app. First thing it does when I made an account and login was turn off my music and play some terrible speech voice thing! I hate it! There’s no option to turn it off! Like why? Especially since IPhone doesn’t let you have different volumes?? Totally ruined my workout mood! Really need an audio option in settings. Please! Also trying to remote control the treadmill from the app is awful! It is laggy and I keep having to restart the app and communicate through voice in order to use it! Why do I have to use my voice? I like to work out at night when people sleep! I don’t knock the idea for people that need it, but there should be options for people that simply just don’t want all these features. I just want it to act as a remote for me. Please! ### 1/5 — So far… could be better *2026-01-06, version 2.2.0* At first, not so great, but after lots of trial and error it’s better. Couldn’t figure out how to see my TM007, now ots ok. I figured out how to control it finally. It’s a bit complicated. ### 1/5 — Rarely works *2025-12-27, version 2.2.0* Only loads 50% of the time. My use of the treadmill is tied to this app. Worthless. ## Most praised reviews (10 highest-rated) ### 5/5 — perfect! *2026-03-11, version 2.2.3* absolutely love this app! it is so convenient being able to control my walking pad from my phone. ### 5/5 — Very good; Collect it. *2025-06-19* First time using it, not bad, nice interface, other things are still being tested... ### 5/5 — Very good. Trustworthy *2025-06-19* Good, it works after testing. With this high-quality welcọme interface, I think it should be trustworthy. ### 5/5 — Only after using it can you know what is good *2025-06-19* If you like it, you may as well download it and try it out. It's pretty good. ### 5/5 — I downloaded this!!!! Look at me, look at me *2025-06-18* It has cọmplete functions and is very safe, which is pretty good. ### 5/5 — Very useful. I use it all the time!! *2025-06-17* Recently I saw my friends using it a lot, so I downloaded it and played with it. It feels pretty good. ### 5/5 — Guys, this is truly good! *2025-06-17* Since I downloaded the phone, I started a pleasant journey on the Internet. Many of them are not urgently needed, they are safe and reliable, and I use them again. But the ones I use are definitely economical and affordable. Must recọmmend ### 5/5 — Very practical. There is still room for improvement *2025-06-14* This is definitely a great product, I can't live without it ### 5/5 — Everyone who has used it knows that it is good and useful *2025-06-12* Overall it's pretty good, give it a thumbs up for being excellent... ### 5/5 — To be honest, I open it more times every day than WeChat. *2025-06-11* It is free to use; convenient, I like it very much --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*