# Wellhub (Gympass) — Employee Wellness Plans

> Employer-provided wellness platform for fitness, mindfulness, nutrition, and sleep. (iPhone/iPad app by Gympass Servicos de Tecnologia de Informatica Ltda..)

- Source: https://appshunter.io/ios/app/wellhub-gympass/id703761434 (this page in markdown: same URL + `.md`)
- Developer: [Gympass Servicos de Tecnologia de Informatica Ltda.](https://appshunter.io/developer/703761437)
- Category: Health & Fitness, Sports
- Price: Free
- Rating: 4.32/5 from 8,259 App Store ratings · 617 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 141 MB
- Languages: Dutch, English, French, German, Italian, Portuguese, Romanian, Spanish
- Released: 2014-05-29
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wellhub-gympass/id703761434/reviews.md

## What is Wellhub (Gympass)?

Wellhub is an employee benefit provided by companies.

Choose from a variety of options for fitness, mindfulness, nutrition, and sleep — all designed to cost less than paying for each individually. Free trial is available.

Use your Wellhub plan to:

 - Visit your favorite gyms and studios — or try something new every day.
Explore hundreds of activities like swimming, yoga, CrossFit, dance, and more.

- Instantly access premium apps for meditation, sleep, and nutrition to support your mind and body.

- Join virtual classes, work with expert personal trainers, and stay well wherever you are.

- Participate in fun wellness challenges with coworkers and friends.

- Your company might offer the option to add family members to your plan.

Wellhub is how your company invests in your wellbeing–every day. Want Wellhub at your company or organization? 
→ https://wellhub.com/en-us/refer-your-company/

Visit our website: https://wellhub.com

Connect with us on:   
→ Instagram: https://www.instagram.com/wellhub/
→ LinkedIn: https://www.linkedin.com/company/wellhub/
→ YouTube: https://www.youtube.com/@wellhub

## Key features

- Gym and studio access
- Variety of fitness activities
- Premium wellness apps
- Virtual classes and personal training
- Wellness challenges
- Family plan options

## Chart rankings

- #144 in Top Free · Health & Fitness (US App Store)

## What do users think of Wellhub (Gympass)?

Overall sentiment: negative

**Pros**

- 🚀 Flexible gym access
- 💰 Great value for money
- 🌍 Ability to use gyms globally
- 🧠 Includes mental health/wellness apps

**Cons**

- 🐛 Buggy and glitchy app
- 🕰️ Slow performance and loading times
- 🤷‍♀️ Inconsistent gym coverage and access
- 🤖 Poor customer service and support
- 💳 Frequent and steep price increases

**Commonly reported bugs**

- App crashes and freezes
- Incorrect gym information
- Check-in issues and no-show markings
- Trouble logging in and managing account

**Most requested features**

- Improved check-in process
- Better gym/class search and booking
- Calendar view of scheduled classes
- Ability to cancel classes easily
- Syncing with fitness tracking apps

## Recent user reviews (10 of 617)

All indexed reviews: https://appshunter.io/ios/app/wellhub-gympass/id703761434/reviews.md

### 1/5 — About code

*2026-08-20, version 10.65.4*

I tried to checkin gym group twice but my code doesn’t work i spoke with help centre they don’t respond very bad experience

### 1/5 — You need to hope the app work when you check in

*2026-08-15, version 10.64.3*

Check in system is buggy and customer service could only issue a refund and leave you in the gym lobby, standing there like a idiot.

### 1/5 — Code problems

*2026-08-13, version 10.64.3*

Well hub app is good but the problem is code it doesn’t work some time it happened with me few time and also the code change every single day not good .

### 1/5 — Code is not working

*2026-08-11, version 10.63.3*

The gym doesn’t let me in, they only have an AI assistant that keep repeating the same answers

### 2/5 — Annoying app but great service

*2026-08-07, version 10.63.3*

Almost every time I open the app there are pop ups about points and awards that are meaningless and annoying. I enjoy the service but wish the app would get out of the way.

### 2/5 — Not intuitive

*2026-08-05, version 10.63.2*

I don’t want to see badges or streaks, I want to reduce my radius, see more than two hours worth of class options, and see my favourited studios first. The AI bot for questions is also terrible but the human agents are good once you get to them.

### 1/5 — Questionable Service

*2026-08-04, version 10.63.2*

Be aware that there is no way talk to any customer service person for assistance. 

Questionable billing practices and no customer service support # sure doesn’t make me want to give my credit card # to this questionable company.

### 1/5 — Horrible.

*2026-08-03, version 10.62.2*

Every month i’m unable to check in for classes, i then lose ALL of my classes for the month. Wellhub customer service won’t do anything about it even when i show proof. Absolutely horrible, have lost so much money using Wellhub i would not recommend to anyone. just buy the classes at the gym themself and do not use the app.

### 1/5 — Carefull with yearly subscriptions

*2026-08-03, version 10.62.2*

I’ve joined with a yearly subscription supported by employer, so shouldn’t have paid anything. Then my employer changed internal email and the app started charging me. There’s no way to update the provider in your account if your employer had changed anything. There’s no way to cancel your yearly subscripcion, so I just have to pay till the end of the year for a service I don’t even use.

### 2/5 — Could be better

*2026-07-31, version 10.62.2*

Needs to have a monthly check in quota instead of daily. That would make more sense for those who want to check in more than once a month. Needs to have adjustable search radius. They need to get rid of premium classes it doesn’t make sense. We’re paying for this.

## Frequently asked questions about Wellhub (Gympass)

### What is Wellhub (Gympass)?

Wellhub is an employee benefit that provides access to a comprehensive wellness program. It offers a variety of options for fitness, mindfulness, nutrition, and sleep, all designed to be more affordable than individual subscriptions.

### What kind of activities can I access with Wellhub?

With Wellhub, you can visit various gyms and studios, explore activities like yoga, CrossFit, and dance, and instantly access premium apps for meditation, sleep, and nutrition. You can also join virtual classes and participate in wellness challenges.

### Is Wellhub free to use?

Wellhub is provided as an employee benefit by your company, so there is typically no direct cost to you for the core service. A free trial is available to explore the offerings.

### Can I add my family to my Wellhub plan?

Your company may offer the option to add family members to your Wellhub plan. This allows your dependents to also benefit from the wellness resources provided.

### How does Wellhub help with overall wellbeing?

Wellhub supports overall wellbeing by providing integrated access to fitness, mental health resources, nutritional guidance, and sleep support. This holistic approach helps users improve their physical and mental health through diverse activities and expert-led programs.

## Version history (last 5 releases)

### 10.66.0 — 2026-08-25

Enhanced performance to give you a smoother and faster experience. Keep enjoying all the Wellhub features more efficiently!

### 10.65.4 — 2026-08-18

Enhanced performance to give you a smoother and faster experience. Keep enjoying all the Wellhub features more efficiently!

### 10.64.4 — 2026-08-18

Desempenho melhorado para oferecer uma experiência melhor e mais rápida. Continue aproveitando todos os recursos do Wellhub com mais eficiência!

### 10.64.3 — 2026-08-11

Enhanced performance to give you a smoother and faster experience. Keep enjoying all the Wellhub features more efficiently!

### 10.63.3 — 2026-08-07

Enhanced performance to give you a smoother and faster experience. Keep enjoying all the Wellhub features more efficiently!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*