# Wellos: Health Transformation — user reviews

> 83 indexed App Store user reviews of Wellos by RVO Health, LLC, rated 2.20/5 from 108 ratings.

- Source: https://appshunter.io/ios/app/wellos-health-transformation/id6450755584/reviews
- App overview in markdown: https://appshunter.io/ios/app/wellos-health-transformation/id6450755584.md
- Rating breakdown: 5★ 21 · 4★ 2 · 3★ 14 · 2★ 14 · 1★ 57

## What do users think of Wellos?

Overall sentiment: negative

**Pros**

- 👍 Great recipes available
- 👍 Coach chat feature helpful
- 👍 Good for tracking protein/fiber
- 👍 Syncs with Apple Watch
- 👍 Informative content
- 👍 Nonjudgmental tone

**Cons**

- 🐛 Constant glitches and crashes
- 🐛 Frequent login issues/loops
- 🐛 Inconvenient user experience
- 🐛 Limited food database
- 🐛 No flexibility in food tracking
- 🐛 Tedious recipe creation
- 🐛 Inaccurate calorie suggestions
- 🐛 Poor navigation and UI
- 🐛 Battery drain and overheating
- 🐛 Cannot cancel subscription easily
- 🐛 Charged after cancellation/deletion
- 🐛 Recipes not loading/blank
- 🐛 Lost favorites and recent items
- 🐛 Water tracking not working
- 🐛 Insight reports not working
- 🐛 App support link broken
- 🐛 Food listing unmanageable
- 🐛 Sync issues with health apps
- 🐛 Not vegetarian/vegan friendly
- 🐛 Expensive compared to alternatives

**Commonly reported bugs**

- Constant app crashes
- Login loops
- Unable to log in
- Technical difficulties message
- App freezes
- App requires constant refreshing
- Login prompts after signing in
- HealthSafe ID login issues
- Email not recognized for login
- App asks to download itself
- Login screen freezes
- Recycle/looping when moving sliders
- Sign out frequently
- Invalid tracker message
- App crashes on recipe click
- Recipes links not working
- Insight reports not working
- Dive deeper articles not opening
- Buttons not working
- Cannot remove items from menus
- Sync issues with health app/watch
- Cannot submit to tech support
- App doesn't start/gets stuck on BMR calculator
- Tracking function not responding to touch
- Cannot track water intake
- Favorites disappeared
- Cannot create new favorites
- Lost favorites and recent items
- Nutrition tracking broken
- Recipes are blank
- Cannot add favorites
- Recents page propagating old entries
- App drains battery and overheats phone
- Stuck on survey/login loop
- Weight progress section incorrect
- Incorrect current weight and goal

**Most requested features**

- Ability to print recipes
- Ability to share recipes
- Adjust food serving sizes
- Manually add foods to database
- More flexibility in voice recording
- Save custom recipes
- Feedback on tracked data
- Manual input for calories
- Add workout calorie input
- Workout planner/scheduler
- Multiple snack entries
- Dessert category
- Easier meal planning
- Quick add meal feature
- Connect with Fitbit
- Exercise component

## Newest reviews (20 of 83)

### 3/5 — Hopeful

*2026-06-12, version 3.0.2*

Just downloaded today as a benefit through work, seems great but keeps glitching and freezing and not responding to my attempts at clicking things…

### 2/5 — Needs improvements

*2026-06-10, version 3.0.2*

I am using this to primarily track my macros. The database of foods is lacking and nowhere near the comprehensive list with other apps like My Fitness Pal. There is no flexibility to adjust the food serving size, servings, or manually add foods to the database that are not found. While the voice record is nice it is also not flexible.

### 2/5 — Inconvenient

*2026-05-28*

The contents in the app are overall good and promote a healthy lifestyle. The user experience is bad. The app makes you login every time you open it discouraged users to actually use the log feature. I wouldn’t pay for this app and I have stopped using it because I don’t have the time to login every time I want to track 1 little thing.

**Developer response:** It sounds like you’re facing a frustrating hurdle with having to log in each time, and we understand that it is frustrating. We genuinely appreciate you sharing this experience with us. If you could provide more details to our Support Team by calling 1-866-262-2523 M-F 6a-10p CT, it would help us tackle the issue more effectively. Thank you for your feedback!

### 2/5 — Tedious calorie tracking

*2026-04-28, version 2.4.6*

It’s well known that tracking your food works! This app is a major pain - if you make a dish, you have to track each ingredient, then divide by the number of servings, for each ingredient! The next time you eat that same exact serving  you have to start over. It’s impossible to save your recipe. The app remembers your most frequent foods, but it’s ridiculously hit or miss, remembering for weeks one random thing but never your daily foods. If you only eat processed foods it’s easy enough to scan the bar code. It also tracks a bunch of things like movement and mood, but never ever gives any feedback so it’s not worth the effort. There’s a weekly report but it’s just the straight numbers. If you don’t track some meals those zeros are factored in. It’s not giving any real or helpful information. This app is free through my insurance and I wish like crazy it worked!

### 2/5 — Limited food tracking options

*2026-04-13, version 2.4.6*

You can only track foods that have already been added or that have a bar code. There’s no way to create your own food or recipe and add the nutritional information.

### 1/5 — Horrible!!!

*2026-03-19, version 2.4.1*

The login process is horrible and doesn’t work. It constantly loops me back to the sign up. I can’t believe my health insurance company is linked to this horrible app

### 1/5 — Unusable

*2026-03-12, version 2.4.1*

Trying to use the app and it is in a logon loop. Type in your login information, the app looks like it is loading, and back to the sign in prompt again.

### 1/5 — Waste of time

*2026-03-04, version 2.4.1*

Doesn’t let me log in. No incorrect username/password error. After I get done verifying my account it just takes me back to the app launch screen. Waste of time.

### 1/5 — Currently unusable

*2026-03-03, version 2.4.1*

This app doesn't work on either android nor iOS. Both devices are new, but not in some crazy incompatibility because of new hardware or technology used. The app is just plain garbage.

### 1/5 — Terrible app

*2026-02-15*

I got access to Wellos free as part of my health care coverage. I thought I’d try it out. I deleted the app within five minutes of installing it, because the functionality is so janky. Simply moving sliders while trying to log my day caused the app to recycle. Closing the app and reopening required signing in again, which was two separate processes, due to logging into Wellos THEN into their separate SSO system. 

The whole thing feels like an app skin over a simple web portal. If I could give it zero stars, I would. Terrible UX. Terribly implemented UI. 0/10

**Developer response:** It’s disheartening to hear that your experience with the app was so disappointing. We appreciate your feedback regarding the functionality and user interface, as it helps us understand areas that need attention. Your insights are invaluable, and we’re grateful you took the time to share them.

### 1/5 — I proved to myself that this is a one star app

*2026-02-13*

I’m pretty sure this was an experiment that started 12 years ago. I already spent 30 minutes trying to login and sometimes when I’m successful the only screen I get wants me to download the app which I’m currently running. This is a horrible waste of my time before I even get to run the app. United healthcare should be a shame for associating Their name with this, if Apple should remove this from the App Store. Clearly nobody’s done anything with this alpha program in 12 years. Stop wasting our time with pieces of junk like this.

**Developer response:** It sounds like you’ve had a really challenging experience trying to log in, and we truly appreciate you sharing your thoughts. We can see how frustrating it must be to encounter issues that prevent you from using the app effectively. Your feedback is valuable, and we’ve escalated this internally to address the concerns you've raised.

### 3/5 — Keeps sign me out

*2026-01-24, version 2.3.3*

When it works is good. But every other day it keeps signing me out of the app and requires me to login multiple times. Today it didn’t allow me to track anything showing me a message saying invalid tracker. No clue what is this about.

### 3/5 — Need more features

*2026-01-24, version 2.3.3*

You need to add a feature where you can manually input how many calories you just ate for the things that aren’t in the system. Otherwise the tracking is just wrong! I like everything else though so far

### 1/5 — Doesn’t even work.

*2026-01-22, version 2.3.3*

I got an email about this service being included in my health insurance benefits, so I decided to check it out. I made my account, downloaded the app, and it just keeps looping me back at the login screen. It will ask for my username, then it brings me to the HealthSafeID login screen, then it just sends me back to the first login screen and continues this cycle. Worthless app, sounds like it’s been nothing but a buggy issue for a while based on all the other reviews.

### 1/5 — Deep sigh

*2026-01-22, version 2.3.3*

Downloaded the app because UHC said it was free. I can’t even log into this confounded thing. There is no logical reason for me to have these issues, I downloaded the app. Das it 🙄🫠

### 2/5 — Heath habit tracking

*2026-01-21*

I give this a low rating because i’m comparing it to Noom.  I’m only using Wellos because my health insurance pays for it.  The app crashes and logs me out regularly , it lacks features like saving my own recipes , and adding my health app steps into its activity progress for the day.  It also rounds my daily weight up and since I’m using it for weight loss it is discouraging that it doesn’t display the fraction of a pound I lost that day.  Also, i haven’t been able to figure out how to log on to my account from my computer. I would switch back to Noom if my heath insurance would provide the membership or maybe i will look into paying out of pocket because I dislike this program so much.

### 1/5 — App crashes and stuck asking to refresh

*2026-01-20*

I’ve been using this app and really loving it. It’s easy to track my meals and easily syncs with my Apple Watch. Not sure what changed but every time I try to enter meals, a pop up comes up that says to refresh app. I click it and it goes back to the meal. I try again and the same thing happens. My app is updated, I’m on the newest iOS version and I’ve tried closing out and restarting so not sure what’s going on but it’s practically unusable at this point

**Developer response:** We truly appreciate your feedback and are glad to hear that you've been enjoying the app and its features. It's concerning to learn about the crashing issue and the refresh prompt you're encountering while trying to enter meals. Your experience is important to us, and we've escalated this matter internally. If you could share more details through the in-app support or by calling 866.262.2523, it would help us better understand the problem. Thank you for your insights, and we hope to see you back on track soon!

### 1/5 — Log-in Issues

*2026-01-20, version 2.3.3*

I would love to try it out but when trying to log in through the app it pops me over to sign in through Health Safe ID, after signing in there it takes me to a screen to download the app. This is all being done through the app. I can't get past the download the app screen.

### 1/5 — Login is too difficult

*2026-01-14, version 2.3.2*

I have a health safe id and used it to login in when setting up Wellos. Downloaded the app, app requires an email to login, won't allow me to login with health safe id. When I login without the app, it just says I must use the app. Not user friendly at all.

### 1/5 — Poorly done

*2025-12-05, version 2.2.1*

If you’re looking for an app to help count calories and lose weight, keep looking, this isn’t it. If you’re looking for coaching and support, this claims to be it but I have yet to see it. Other apps are far superior to this, spend your money elsewhere.

## Most critical reviews (10 lowest-rated)

### 1/5 — Very poor design

*2026-07-05*

I have this through my health insurance so you’d think the app would be fantastic with all it’s funding but I’ve used free apps that work better. It crashes all the time and says there is an error logging in for a good 10-15 minutes until it decides to work again. The nutrition page updates poorly, is terribly designed, and sometimes just shows the wrong information all together. Really poor performance that is more likely to frustrate people than actually help them improve their health.

**Developer response:** It's disheartening to hear about your experience with the app, especially regarding the frequent crashes, login errors, and the poorly designed nutrition page. We appreciate you sharing your thoughts, as your feedback highlights critical areas for improvement. To tackle these issues more effectively, please provide additional details to our Support Team by calling 1-866-262-2523, M-F 7a-7p CT. Thank you for your feedback! It truly matters to us as we strive to enhance our users' experience.

### 1/5 — Gliches constantly

*2026-06-11, version 3.0.2*

I want to love this app. It has great recipes however I am constantly having to close and reopen the app. You can’t print the recipes nor share them. And if you want to go back to a different screen you have to close and reopen the app.

### 1/5 — Can’t login badly designed sign up

*2026-05-15*

Can speak to the app but I can’t even login. My insurance offered this to me so I tried to check it out. After signing on with my health safe I’d on the web and verifying insurance I was asked to download the app. Once I got that it asked for my email to login, but my email is not recognized. When I try to use my hs id to login it takes me to the website, confirms my login and then kicks me back to the app to login again with email that it does not recognize again. I tried signing up and had a similar blocker, ever though I signed up with an email, I still need to use my hs id, and it still asks for my email (which I gave) but it still does not recognize. Frustrating enough to generate a review. I don’t even know what this app does.

**Developer response:** We appreciate you highlighting this issue. Our tech team deployed a fix for the email issue on May 26th. If you continue to have this issue, please contact our Support team at 1.866.262.2523. Your feedback is invaluable, and we look forward to having you back in the app soon!

### 1/5 — Couldn’t get past login in on the app

*2026-05-14, version 2.4.6*

I registered and downloaded the app and then I couldn’t get past login. I don’t even know what this app can do because I couldn’t open it. 

I may try again in a couple months and see if it’s been fixed.

### 1/5 — Really terrible

*2026-05-07, version 2.4.6*

Unlike some users I was easily able to login… but anytime I try to click on anything it tells me there’s a technical issue and to refresh the app. Typical app from an insurance like UHC.

### 1/5 — Won’t link account

*2026-04-17, version 2.4.6*

After multiple attempts my healthsafe id will not login to this app

### 1/5 — Can’t even sign in

*2026-04-14, version 2.4.6*

I sign in on the app and it tells me to download the app to begin, while I’m already on the app…..

### 1/5 — Ridiculous That They Can’t Figure Out the Basics

*2026-04-02*

I got a notification from my health insurance that I was eligible for this free account with wellos. I was excited, as I have been planning to get something like this anyway. I spent about an hour this morning, setting up an account. I downloaded the app and just get stuck in a login loop. Seems this is an issue for lots of people and has been for months, and the fact that they haven’t sorted it out says it all. They’re not serious about this app at all. Typical for a company like United healthcare to pretend they’re offering something to help you that doesn’t actually work.

**Developer response:** It's truly disappointing to hear about your experience with the login loop after all the effort you put into setting up your account. We appreciate you sharing your thoughts, as they help us recognize the challenges users are facing. It’s clear that this issue has impacted your excitement about the app, especially after receiving that notification from your health insurance. Please contact our support team at 866.262.2523, M-F, 6am-10pm CT. They'd be happy to help you get enrolled.

### 1/5 — Very difficult to use

*2026-04-02, version 2.4.5*

Just in trying to create my account, have had to type in email address multiple times on screen the size of phone, app doesn’t use full size iPad keypad. So far I haven’t even been able to access the content. Thanks a lot to my health insurance for such a half baked app experience. This is not wellness.

### 1/5 — Fraudulent

*2026-03-28, version 2.4.5*

Deceitful app website. They get your insurance info and them charge your credit card on a 3 day trial  ( charged before the trial) I want a refund! If you read this please beware. I will be filing a dispute with my credit card company and notifying My insurance to make sure they don't file any charges there.

## Most praised reviews (10 highest-rated)

### 5/5 — Great Health Tracker

*2025-10-14, version 2.0.4*

Got this as a benefit from my work. Great way for me to track my food and progress towards my goal. I like the coach chat feature to ask clarifying questions about my goals.

### 5/5 — Could be great

*2025-08-20, version 2.0.1*

This could be a great app but the following things would need to be addressed:

Meal tracking: Allow for multiple snacks entries and a dessert category. Most people have snacks between meals and just because you’re dieting doesn’t mean you have to deny yourself dessert. 

Insights: I have yet to actually get any insights despite tracking for over a week.

Recipes: meal planning should be easier to find & do. 


Workout planner/schedule: some kind of workout planner/scheduler/tool/resource.

### 5/5 — Nice & Easy to Use app

*2025-07-23, version 1.6.1*

I have enjoyed the app for help track toward my health goals. I also really like that I can chat with a health coach whenever I need some further support or guidance.

### 5/5 — Great tracking features

*2025-04-16, version 1.4.8*

I like the ease of entering my meals. Especially once that repeat. I like that tracks all of my activities based on what’s on my Apple Watch.

### 5/5 — Good job

*2025-04-11*

Packed with with useful features

**Developer response:** We appreciate your positive feedback and are glad you find the features helpful!

### 5/5 — A biased review

*2025-03-02*

As someone who works closely with Wellos, I’m excited to share what makes this wellness app truly special. Wellies offers a personalized journey, whether your goal is healthy weight, stress management, or general wellness. It is built around the behavior change concepts and habit formation, fostering real change, carefree tracking and insights dervived from your data. 

Our commitment is to continually enhance Wellos, adding new features and content overtime. If you spot something you think could make Wellos even better please feel free to reach out at and share your thoughts. We're listening and 2025 is going to be a year full of exciting updates and progress.

**Developer response:** We truly appreciate your enthusiastic feedback and insights about the personalized journey!

### 5/5 — Love the tracking

*2024-06-27*

I really only care about my protein and fiber intake and I’m able to toggle that and compare day to day! It’s designed really well. Can’t wait for more features to come - I heard something about an exercise component? A one stop shop!!

### 5/5 — Useful content

*2024-04-26, version 1.1.3*

I’ve enjoyed using the Wellos app. Informative, quick info and not too pushy like other lifestyle improvement apps

### 5/5 — Excited for more to come!

*2023-12-15, version 1.0.2*

The Wellos app has so much amazing content and helpful insights. The tone is unique and nonjudgmental. It's only going to get better from here! 

I am an RVO Health, LLC employee and I use Wellos regularly!

### 4/5 — Review

*2025-04-19, version 1.4.8*

Please fix the recents page and favorites. The “recents” page is propagating the opposite entries: the very first/ oldest foods I had inputted. I am unable to add favorites at this time. 

Well made app overall. Easy UI to understand from a layman perspective. Please fix these bugs!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*