# WellSky Personal Care — user reviews > 554 indexed App Store user reviews of WellSky Personal Care by ClearCare Online, rated 3.90/5 from 8,457 ratings. - Source: https://appshunter.io/ios/app/wellsky-personal-care/id1304726452/reviews - App overview in markdown: https://appshunter.io/ios/app/wellsky-personal-care/id1304726452.md - Rating breakdown: 5★ 4,943 · 4★ 1,008 · 3★ 643 · 2★ 480 · 1★ 1,383 ## What do users think of WellSky Personal Care? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient for checking schedule and documenting tasks - 💡 User-friendly interface **Cons** - 🐛 Frequent crashes and glitches - 🐛 Unreliable location detection - 🐛 Slow performance and loading issues - 🐛 Unexpected errors and timeouts - 🐛 Buggy task completion and comment features - 🐛 Inconsistent login and clock-in/out functionality **Commonly reported bugs** - Saturday night shift disappearance - Inability to edit comments - Face recognition login not working - Frequent app crashes and freezes - Location detection issues preventing clock-in/out **Most requested features** - Ability to view past hours and shift history - Improved task management with bulk actions - Automatic shift change notifications - More customization options - Better integration with other calendars and apps ## Newest reviews (18 of 554) ### 3/5 — Feedback *2026-08-04, version 26.7* I think it’s a great tool. It has good features but there is room for improvement. For example not all tasks apply to all shifts but I still have to say complete or app won’t accept it. Maybe a Not Apply option could be addded. Maybe lil more streamline. Avoid redundancy. Also it would be nice to be able to see assignments history. Something nice I would love to have is the ability to announce my availability thru the app. Without having to call in. ### 3/5 — Lots of Bugs *2026-07-24, version 26.7* I hate this app. It always has issues loading open shifts or clocking in/out. I have to delete the app and redownload it often to see open shifts or clock in/out. ### 3/5 — Face id issues *2026-07-15, version 4.5* Face id has not worked for past 6 months over multiple ios beta updates. Even trying to turn it off and back on in app settings and phone settings. Only can fix it temporarily by deleting and reinstalling app but its only fixes it briefly ### 4/5 — Finger or face recognition *2026-07-10, version 4.5* It would be easier if I had this option instead of typing your password each and every time. Other than that, it’s a fairly decent app. ### 4/5 — Logging out issues *2026-07-04, version 4.5* Been glitching lately with the location on log out field ### 4/5 — 4/5 ~ glitches… *2026-07-04, version 4.5* 4/5 because there’s some glitches going on in this app, like not being able to clock out even though I am in the resident’s house. Please fix the bugs. Thanks. ### 1/5 — crashes at the worst of times *2026-07-01, version 4.5* Working a long day in healthcare? expect it to get longer. At least once every other week it will not work. You’re gonna be working all day and it hits clock out time, what’s this? My app won’t load? Call work to try to clock out, “you need to come into the office and sign a paper” after a long day and i’m already disgusting from said shift of cleaning human waste and wading hand and foot after someone, I now have to go to a THIRD location because they wanted to rely on this app that takes 15 mins to load on a normal day when it does work. ### 3/5 — Terrible location tracking but otherwise good *2026-06-28, version 4.5* It works great for everything except for getting my location right ### 1/5 — Horrible app *2026-06-26, version 4.5* I have written a review before and I don’t know what happened to my review but this app is horrible. It constantly has issues, cannot accurately track your location. It takes so long to even open up. If you’re thinking of using this app to track clients and a means to clock in and out, you should rethink it. The most stressful part of my day is having to open this app up and try to even clock in. There are error screens constantly popping up anytime you even type a comment. ### 1/5 — Not loading correctly *2026-06-25, version 4.5* No matter how good the WiFi connection won’t load anything for my shifts anymore. Extremely slow logging in as well . ### 1/5 — Almost works *2026-06-23, version 4.5* The most important part for me is clocking in and out. This action works but I can just never clock in or out. I have to open and close the app many times and try to select the clock out button only for it to say that it can’t verify location around 15 times. Then finally it works after getting me frustrated and ready to give up, every time. ### 3/5 — Finicky *2026-06-22, version 4.5* I really wish this app would be updated and dealt with. I’m tired of calling my job to ask them to clock me in because the app isn’t working. I can turn my phone off and restart it… and come back to the app still not working. This is for our jobs! Please fix it! ### 2/5 — Barely functioning app *2026-06-20, version 4.5* This app is so bad that it barely carries out its primary functions. Clocking in on time? Forget it. It'll tell you that you're too far away even though you're standing on the client's porch. Writing a lengthy note? Better hope it doesn't experience an "unexpected error" and delete the whole thing after you press submit. Trying to clock out? Sometimes it can't even log you in. I never leave reviews, but this app makes me so mad that I had to. I wish I didn't have to use it. Garbage. ### 1/5 — Ugh *2026-06-15, version 4.5* Honestly this is one of the worst apps I have had to use for a job. I have had to uninstall and reinstall so many times just to be able to log into it. It doesn’t let me clock in or out most of the time with certain locations and it’s so slow/buggy awful. Super frustrating. ### 2/5 — App glitch *2026-06-15, version 4.5* At least once a week, I have to uninstall the app and then reinstall it to get it to work. It glitches out frequently, which affects my ability to clock in on time. It is absolutely a hassle on the days that it does not want to work properly. ### 1/5 — Review *2026-06-15, version 4.5* Lags all the time. ### 3/5 — Face ID *2026-06-09, version 4.5* Trouble being able to log in with Face ID ### 3/5 — Works sometimes *2026-06-05, version 4.5* Too many steps, poor reception and takes too long ## Most critical reviews (10 lowest-rated) ### 1/5 — Not helpful *2026-07-28, version 26.7* App is meh at best when it does work and then it glitches and messes up everything also clients have such a hard time to sign the signature page it’s horrible forced to use it but don’t like it and wouldn’t recommend at all!!! ### 1/5 — Never functions *2026-07-24, version 26.7* Whenever I need this app the most it stalls out/won’t load (including care plans and clocking in/out) ### 1/5 — Do not like update *2026-07-23, version 26.7* I woke up this morning to a different app. I do not like the way the app has been updated and that comments are now notes. I am a 24/7 live in Caregiver and I usually have over 1000 characters in my daily notes. Now I only have 256 count characters which totally messes up my daily routine. I now totally dislike this app. ### 1/5 — Multiple problems *2026-07-17, version 4.5* 1. When working overnight it goes to the next day and then it’s hard to go back. 2. It should go back and show past shifts 3. The gps tool should be better calibrated. 4. No spell check in app 5. Not easy to get into your settings. ### 1/5 — Piece of garbage *2026-07-15, version 4.5* 7/15/2026 At least once nearly every day, this piece of garbage gives me an “unrecoverable error” and says it has to restart. It also takes way longer than it should to load, you can feel yourself growing older waiting! So much for bug fixes a month ago. Gee, it’d sure be nice to not have to use a piece of garbage to clock in and out each day! 6/2/3026 FIX THIS FREAKING APP ALREADY!!!!!!! IT’S BEYOND CRAZY TO HAVE TO RELY ON SOMETHING THAT TAKES SO LONG TO LOAD EACH CLOCK IN AND CLOCK OUT!!!!!!! WHY IS THIS STILL AN ISSUE, MANY MONTHS AND UPDATES LATER?????????? 4/12/2026 Once again, this app is proving to be a piece of trash. No joke, it took me five minutes to clock out on Saturday morning. Day after day, the continual problem of authentication and almost daily error messages where I am told the app has to restart has become something that irritates me, but that I have no control over. I have uninstalled and reinstalled, tried the trick of saying I forgot my password to reset, powered my phone off and back on again and nothing fixes it. TO THE DEVELOPERS - THIS IS UNACCEPTABLE!!!!! FIX THIS APP, FOR ONCE AND FOR ALL!!!!! 1/23/2026 Two freaking minutes of loading outside to get logged in?????? This is ridiculous. This app is loaded with bugs. Taking forever to load shifts, error messages and lots of lag time to mark tasks. I wish to God the powers that be would stop screwing around and fix this already!!!! This is connected to payroll that we are talking about here!!!! ### 1/5 — Not helpful *2026-07-12, version 4.5* App is meh at best when it does work and then it glitches and messes up everything also clients have such a hard time to sign the signature page it’s horrible forced to use it but don’t like it and wouldn’t recommend at all!!! ### 1/5 — Face ID *2026-07-09, version 4.5* Can’t login app requires Face ID & when I turn off Face ID a prompt comes up that says Face ID and I still can’t login ### 1/5 — Not reliable *2026-07-06, version 4.5* Constant bugs. Sometimes I can’t log in at all. Sometimes I can’t clock out. Most of the time it’s not a pleasant experience while working with this app. I wouldn’t use it if I didn’t have to. ### 1/5 — Time WASTED *2026-07-06, version 4.5* It’s always freezing up !! ### 1/5 — poor signal *2026-07-02, version 4.5* poor signal.slow apps ## Most praised reviews (10 highest-rated) ### 5/5 — Armanda *2026-07-20, version 4.5* Jean ### 5/5 — Great app *2026-06-18, version 4.5* It shows everything yu need to see and works perfectly fine . Good app overall ### 5/5 — Nowadays *2026-06-03, version 4.5* My favorite work app ### 5/5 — GREAT APP *2026-05-26, version 4.5* Great Company/App wouldn’t ask for nothing better!! ### 5/5 — Awesome app! *2026-04-17, version 4.4* Love the easy clock in and clock out procedure! ### 5/5 — Healthcare worker *2026-04-16, version 4.4* This App is great and easy to understand, and users friendly. I recommend set it every day. ### 5/5 — i love working @choice Homecare *2026-04-04, version 4.4* Love my job ### 5/5 — Easy App *2026-03-09, version 4.2* It is so easy to use App ### 5/5 — Review *2026-03-08, version 4.2* I like this app, it makes my job easier! ### 5/5 — Love this app for work *2026-02-28, version 4.2* Use this everytime I need to clock in to work! Love how easy it is to navigate. Appreciate the flexibility of adding how many hours you want that week as well. Overall would highly recommend to any of my friends or colleagues! Thank You for making such a cool app to use for keeping track of your hours!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*