# Welltrack Boost — user reviews

> 94 indexed App Store user reviews of Welltrack Boost by Protocall, rated 4.00/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/welltrack-boost/id1249494293/reviews
- App overview in markdown: https://appshunter.io/ios/app/welltrack-boost/id1249494293.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## What do users think of Welltrack Boost?

Overall sentiment: mixed

**Pros**

- 📊 Effective mood tracking and logging
- 🧘 Helpful zen room and meditation features
- 📈 Good visualization of mood data over time
- 🎓 Valuable educational videos and content
- ✅ Comprehensive wellness assessments
- 🎯 Daily mood check-in reminders
- 🌟 Improved features and regular updates
- 💡 Helpful tools and resources for mental health
- 🎬 High-quality video content including emotional intelligence
- 📱 Clean and user-friendly interface design

**Cons**

- 🐛 Frequent app crashes and freezing
- 🔐 Login and authentication issues
- ⚙️ Touchscreen calibration problems
- ⏱️ Typing lag and performance delays
- 🚪 Difficulty exiting app and navigation glitches
- 🔄 Frequent unexpected logouts
- 📱 Poor iPad/tablet responsiveness
- 🔔 Excessive notification frequency
- 💰 Paywall and limited free access
- 🖱️ Unresponsive buttons and delayed responses
- 🔒 Privacy concerns with clipboard access
- 📝 Text readability issues in input fields

**Commonly reported bugs**

- App won't open or launch
- Login screen loops without granting access
- BYU login authentication broken
- Mood check save failures with error messages
- Zen mode auto-mutes when screen times out
- Touchscreen not responding to taps
- Touchscreen calibration offset (need to tap above intended target)
- App asks to create account instead of sign in option
- White screen on app launch
- Incorrect credential errors despite unchanged password
- Floating mood check window not fully visible on iPad
- Mood check interface scrolling issues
- Cannot delete mood checks despite delete button
- Typos throughout the app
- Email verification not sending
- Inconsistent button functionality
- iOS 18 compatibility issues

**Most requested features**

- Support for multiple activities per mood check
- Linear graph option for mood visualization with zoom capability
- Autocorrect and word suggestions in notes
- Ability to track helpful and positive thoughts, not just negative ones
- DBT (Dialectical Behavior Therapy) components
- Emotional regulation and emotion cycle analysis
- Support for Bipolar Disorder-specific resources
- iPad horizontal/autorotate support
- Account deletion functionality
- Ability to delete or edit mood checks
- Feedback mechanism for users
- Spellchecker in text fields
- Save locations and actions for quick selection
- Gender identity options beyond cisgender/transgender categories

## Newest reviews (14 of 94)

### 2/5 — Won’t open

*2024-12-09*

Won’t open

**Developer response:** Have you been able to get in since? Sorry it was giving you trouble.

### 2/5 — Not user-friendly

*2024-04-11*

This has to be the least user-friendly app I have ever used. Typing lags. The interface is constantly glitching or not allowing me to exit. I am logged out every week, and logging back in is a nightmare. I like the way logging works and the videos. I have free access through my educational institution, so I can’t complain too much.

**Developer response:** Bummed to hear about your experience. Please reach out to support@welltrack.com so we can help troubleshoot. Thanks!

### 3/5 — Good, Can Be Much Better

*2023-04-20*

I have used this app for one week, and although there are not many issues, there are two significant issues. The first is the opening survey, in which the user is asked to identify their gender. The first three options show “man,” “woman,” and “transgender.” Transgender is absolutely not a separate gender from cisgender. 

The second issue is the interface during mood-checks. I use an iPad 7th Gen, not the newest but definitely not outdated. The mood check is done in a floating window, and I can’t see the full window at any point. Swiping to center the smiley results in scrolling to the following page in the check. 

Criticisms aside, this app provides some good resources and is very well catered to the UIUC student body and faculty. Will continue using and hope to see improvements made.

**Developer response:** Thank you for sharing your experiences and we appreciate the feedback. We reviewed our gender identity options to make sure we are in offering affirming and welcoming identifiers for anyone. The gender options have now been updated.

If you haven't been in the app in a while, give it another try. We've made significant upgrades in the last year.

### 4/5 — Improving

*2023-01-14*

My school give me free access to this app and I have been using it for 2 years. It seems like they are making some improvements to the videos and functionality. I am looking forward to what they do next.

### 2/5 — Buggy but useful

*2021-11-15, version 2.33.4*

Everytime I finish taking the time to log my feelings, it says error and I have to redo it. I don’t like taking the time to rewrite everything. It’s like talking to someone and opening up just for them to ask you to repeat what you said because they weren’t listening.

### 4/5 — Great app, but should support autorotate on iPad

*2021-03-03, version 2.27.1*

The mood check has been really helpful, I found myself getting happier and more content with my life. However, I hope it supports horizontal view on iPad since using the keyboard to type isn’t great with the current version not supporting autorotate

### 2/5 — Seems Decent But it’s Pasting my Clipboard

*2020-12-27*

The app seems like a good app, but I refuse to use it because it is pasting whatever I have on my clipboard. I can’t seem to find a reason that this functionality should be built into software like this, so I worry for my privacy while using this app. I would love to use the app, but until this is changed I will not.

### 4/5 — Works well but not refined

*2020-09-01*

Most of the tracking functions work well but when you use the zen mode it will auto mute itself if the screen times out, and it doesn’t turn back on

### 3/5 — Update to include help with Bipolar Disorder?

*2020-06-16*

I really like this app for mood tracking. However, it’s 3 focuses are depression, anxiety, and stress. I think it would be a very effective tool in helping those with Bipolar Disorder if it offered some associated resources/lesson plans. Mood tracking is vital to bipolar disorder, arguably more so than other mental illnesses, so it would make sense for the app to recognize bipolar users.

### 2/5 — What Does It Offer?

*2020-05-17, version 2.14.3*

I don’t understand the point of this compared to just using google calendar and notes. The “zen room” is cute enough, but nothing I couldn’t find on YouTube. I’m sure some people may find it convenient, but personally I don’t want to learn a new app that doesn’t offer anything I don’t already have inherently. The courses were not helpful to me and the assessment does not provide me personally with any useful feedback. 
Also, the “Contact Support” button doesn’t have any supported features, and I can’t delete my account, which is frustrating. 

A good attempt, and I do appreciate the layout- it’s very user friendly- but not for me because the services are limited and those that exist do not serve a purpose to me.

### 2/5 — It should be free!!

*2020-02-18, version 2.11*

I don’t want to pay for this app. I was supposed to have 30 days free to try it and I was locked out before the 30 days. These anxiety apps should be free.

### 3/5 — Love it but needs some work

*2020-01-08*

I’ve been using this app for the past year or so to track mood checks and meditate. The meditations have gotten a lot better over time and there are many more options that actually help rather than the stuff you’d pay for online. 

However recently I tried out the Thoughts Diary, which is a program to get you looking into ur thoughts more. The issue is have w this diary is that it assumes your thoughts are bad or negative to your growth! Sometimes I want to log a thought that is productive and helpful but I can’t do that because the only word options to analyze the feeling named are negative. More options would be very useful in the future.

### 3/5 — Uhg

*2019-11-09, version 2.11*

There are tons of typos in here and I can’t delete mood checks. I didn’t know how the app worked and I saved the thing before I was finished, so I wanted to delete it and make a new full one but I can not delete it. I have pressed delete over a dozen times in both button locations, restarted the app four times and restarted my phone, and it won’t go away. This is absolutely maddening, and I don’t deal with that sort of thing well. This frustration might make me unable to use the app. Don’t include options that don’t work.

### 2/5 — not user friendly

*2019-09-02*

I downloaded the app through my school and had been using it for a few weeks and then it started acting weird where every time I would open the app it would ask for me to create an account-no option to sign in -just create an account. I deleted the app multiple times, restarted my phone, all of that and it hasn’t changed in weeks. It just keeps asking me to create an account-and even if I try creating an account again obviously it says that I already have an account. I emailed them and got no response so I’m just deleting it it’s too frustrating.

**Developer response:** Please contact us at support@welltrack.com so that we can troubleshoot your account.

## Most critical reviews (10 lowest-rated)

### 1/5 — Byu login broken?

*2024-10-26*

I’ve tried logging in on 2 different devices 5 different times and I can’t get it to work. It brings me to the byu login, says I’m in, and then doesn’t let me press the button to take me to the app. It just takes me back to the login screen.

### 1/5 — Doesn’t seem to do anything

*2023-06-28, version 2.43.1*

I got a free trial to review for accessibility and I can’t seem to get the app to function at all. Same issues on my on my iPhone and MacBook (running Chrome). Both are running  on latest operating system updates.

### 1/5 — Thought it was something that would help me be useful but when you have to pay for it, never mind

*2023-01-20, version 2.37.2*

Will not be using this app. It’s ridiculous that you have to pay for it .

### 1/5 — Poor

*2022-08-06, version 2.34.1*

Cannot save any mood checks after filling all of the necessary items required to post. Keeps saying that it's needs a mood and event, when I have them included.

### 1/5 — Doesn’t work

*2022-01-20, version 2.33.6*

I cannot track my mood. I couldn’t even sign in at first. Had to reset my password, then sign in with a temporary one and then the app figured out that I was signed up via wellness together Canada. Poorly designed app needs to be fixed.

### 1/5 — Bugs, Needs Improvement

*2021-09-23, version 2.32.1*

This app still contains many glitches and bugs throughout, as well as slow scrolling rates. The videos provide basic mental support to people who need it. I would personally recommend seeing a counselor in-person or online rather than devote lots of time to this app.

### 1/5 — Patronizing

*2020-04-09, version 2.13.0*

I really don't know how this is supposed to help anybody. If you need help please talk to a professional and don't use this app.

### 1/5 — Too many notifications

*2019-11-11, version 2.11*

I haven’t really tried the app just yet, but did download it through my college. However, I get anywhere between 2-4 notifications A DAY, saying the exact same thing: “Have you checked your mood today?”.

Now, I’m understanding that this is a helpful reminder and all they’re trying to do is make sure people take care of their mental health, that’s not the issue. The issue is that clearly the app can read if someone has logged information on any specific day. So why keep asking something that the app will clearly already know?

I mean, if it read “Don’t forget to check and log your mood today!” Or something similar, it would be less annoying. But even then, why do I need to log this stuff 4 times a day?

These notifications tell me one thing: they’re desperate. If it was one or two notifications, sure, whatever. But why are you sending me four a day... that screams that the app is struggling.

I don’t know, that’s my opinion. I’ll eventually get around to trying the app but I can only comment on this for now. Hopefully it’s just me that this bugs and other people won’t find it as annoying and can actually reap the benefits this app offers. I’ll try it eventually, just not quite yet.

### 1/5 — Excellent App, Can’t Access for Some Reason

*2019-06-10, version 2.9.0*

Love the app, best one available, however I haven’t been able to access it through my university recently, despite the school advertising it to us. I want to use it, but for some reason the app and website don’t work. Very frustrating.

### 1/5 — Won’t let me get into the app

*2019-02-27, version 2.7.3*

I am interested in this app and was excited to get you use it on my phone. However, the app doesn’t let me sign into it. Not sure if there is an issue with my University connected account or not.

## Most praised reviews (10 highest-rated)

### 5/5 — It’s all in one app

*2025-10-05*

Access to this app was paid for by my university. I use the waterfall noise to fall asleep at night and when I’m trying to focus in noisy areas.  I like the daily mood checker and the self assessments for stress, depression and anxiety are good for quick check-ins on my mental health.  I decided to use the app to record progress on some self care goals.  So far so good !

**Developer response:** We're glad to hear it! Please reach out to support through the app if you have any issues. Take care

### 5/5 — Solid app.

*2025-05-13*

Solid app. Only have really used it for the wellness checks, but it helps me get my thoughts out of my head

**Developer response:** We're glad to hear it, thanks!

### 5/5 — Won’t open?

*2024-12-02*

This app won’t open. Maybe because I have iOS 18? I don’t know. Can you fix this?

**Developer response:** We're sorry there was trouble logging in. Have you been able to successfully login since?

### 5/5 — Helpful Tools

*2024-11-15*

I appreciate the wellness assessment and the tools the app suggested after seeing my results. I also like how the mood tool tracks what is going on at the time your mood is tracked. The videos are incredible and I especially appreciate the ones on emotional intelligence. Did anyone else notice Kevin from The Office? Those were great.

**Developer response:** Thanks for your feedback, we're glad you're liking it. Reach out through the support link in the app if you ever have any issues. Take care!

### 5/5 — Helpful Tools

*2023-01-16, version 2.37.1*

I appreciate the wellness assessment and the tools the app suggested after seeing my results. I also like how the mood tool tracks what is going on at the time your mood is tracked.

### 5/5 — Up and Coming

*2023-01-15*

This app has a lot of helpful features. My favorite is the zen room. I am looking forward to this app continuing to grow and expand!

### 5/5 — Great app!

*2023-01-14, version 2.37.0*

This app covers lots of areas I am working on in my life. It’s easy, the functioning is improved and it’s pretty to look at. I keep seeing new stuff each month.

### 5/5 — Updates!

*2022-12-25, version 2.36.2*

Lots of new updates and content are great!

### 5/5 — Review

*2018-09-13, version 2.5.4*

Great app to use and best interface till i have seen.This tells you mood track accordingly your mood i.e up or down according to app.This app also tell you the things how to cheer up your mood or therapies to up your mood and things.Highly recommonded app from my friends to me,i recommend to all you download and use it.

### 5/5 — Good app

*2018-08-21, version 2.5.0*

Just started to use this app mostly doing moo check for now. I love this app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*