# WellVia — Anytime, Anywhere.

> Virtual healthcare connecting users to U.S. board-certified doctors for urgent care. (iPhone/iPad app by WELLSPRING TELEHEALTH, LLC.)

- Source: https://appshunter.io/ios/app/wellvia/id1114544465 (this page in markdown: same URL + `.md`)
- Developer: [WELLSPRING TELEHEALTH, LLC](https://appshunter.io/developer/1114544464)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.80/5 from 1,685 App Store ratings · 54 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.4 · 24 MB
- Languages: American English
- Released: 2016-07-04
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wellvia/id1114544465/reviews.md

## What is WellVia?

WellVia provides virtual healthcare by connecting you to U.S. board certified doctors within minutes wherever you are, at home, work or while traveling.  Our doctors are available 24 hours everyday of the year! 

WHAT CAN WELLVIA DOCTORS TREAT?
WellVia doctors can diagnose, recommend treatment, and if medically necessary prescribe medication for many urgent care medical issues such as:
- Cold, flu, cough, fever, allergies
- Urinary Tract Infections
- Pediatric fever, advice or other issues
- Vomiting/diarrhea
- Possible sinus infections
- Rashes / bites / skin problems
- Sports Injuries, Athlete’s Foot
- Smoking cessation
- Heartburn
- And more!

HOW DOES IT WORK?
Request a consult - Activate your account through the mobile app or online and request a consultation with a doctor.

Speak with a doctor – a board certified Doctor licensed in the state you are located will reach out to you within minutes.   The doctor will discuss your symptoms and recommended treatment.

Pick up prescription – If your doctor deems it medically necessary, a prescription will be sent to the pharmacy of your choice.

## Key features

- 24/7 virtual doctor access
- Diagnose and treat common illnesses
- Prescribe medication when necessary
- Connect with U.S. board-certified doctors
- Consultations available at home or while traveling

## What do users think of WellVia?

Overall sentiment: negative

**Pros**

- 🚀 Quick response
- 👍 User-friendly app
- 🤗 Friendly and helpful doctors
- ⚡️ Efficient service
- 🏥 Convenient virtual care

**Cons**

- 🚫 Unhelpful doctors
- 🤔 Lack of listening to patients
- 🤷‍♀️ Incorrect diagnosis/treatment
- ⏱️ Long wait times
- 🚫 Refusal to prescribe needed medications
- 🤬 Rude and unprofessional staff
- 🤕 Unable to get needed care

**Commonly reported bugs**

- App freezing during scheduling
- Issues with logging in and accessing account
- Missed or dropped calls with doctors

**Most requested features**

- Improved scheduling and appointment process
- Better communication with patients
- More knowledgeable and attentive doctors
- Ability to upload photos/documents

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/wellvia/id1114544465/reviews.md

### 1/5 — Negative Stars

*2023-04-08, version 3.1.6*

This was such a waste of time. The doctor wasn't even listen to what I was saying. I have a swollen tonsil and a sever cough and her recommendation was to gargle with salt water like what kind of google doctor is this. I could’ve made that suggestion myself. When do doctors not give a antibiotic for tonsillitis? I can barely swallow and the coughing makes my chest hurt. But her reply is salt water gargle and Flonase smh

### 1/5 — Visit

*2022-11-12, version 3.1.8*

I called into the WellVia app today and spoke to Dr Mary Clifton. 

I’ve had years of sinus infections and know my body. I had a viral infection a month ago and the drainage and infection resulted in a sinus infection after the virus cleared up. I do not have allergies. 

Dr Clifton did most of the talking and just told me to use salt water, otc meds, things like that. Things I’ve been using for a month with no result, sinuses are getting worse, not better. 

She did not really listen to me and I feel it was a waste of my time. 

When infection lingers for a month, it is time for an antibiotic. OTC meds are obviously not working. 

If I wanted a holistic doctor, I would have found one.

### 1/5 — Medication

*2022-10-21, version 3.1.6*

I never received the medication I was prescribed.

### 1/5 — Worthless

*2022-10-16, version 3.1.6*

If your not vaccinated they won’t help you. Waste of time and money

### 1/5 — No help

*2022-09-14, version 3.1.6*

This is the 2nd time I’ve gotten no help from WellVia. I was argued with and basically made to feel stupid.

### 1/5 — Poor service

*2022-09-11, version 3.1.6*

I requested a visit/call at 7:30 pm on 9/10/22 received a text saying someone would be calling shortly, a few minutes later received another text saying my appointment/call has been moved up to 8:30 pm , no one called. I called back around 9:30 no answer left my number to receive a callback because all representatives were currently busy , never received a callback . It is now 2:45 in the morning can’t sleep from sinus headaches stuffy nose etc taking more over the counter medicine that’s not helping this is my first time using this service and I’m highly disappointed I have no stars to give at all because I received No service

### 5/5 — Love WellV

*2022-09-09, version 3.1.6*

They have helped me and my family countless times. I love not having to go to an urgent care facility for stomach bugs, ear infections, UTI etc. Always receive top notch virtual care. And always receive the right meds.

### 1/5 — Waste of money

*2022-08-31, version 3.1.6*

I have used WellVia 4 times.  The first time the appointment was cancelled because they couldn’t find a doctor in my area but never notified me.  The second and fourth time, I was “seen” by a pediatrician!  I am 64 years !!!  Every time I was told to use over the counter medication and I would get better in 7-10 days. The third doctor eventually called in a prescription, but didn’t bother to tell me. Each time I have ultimately had to go see my physician for antibiotics.  The doctors I have interacted with seem to be bothered that they are having to deal with me and won’t listen to the fact that I know shaft is going on with my body. I know when I have a sinus infection and bronchitis!  I used the service because I have felt to bad to go to the doctor and the service is provided by my employer, but it is a waste of time and money!

### 1/5 — This Service is horrible

*2022-08-28, version 3.1.6*

My company switched to WellVia from medlive and we have had nothing but trouble with it. My wife called for the first time yesterday and when the doctor called her back he was driving down the road with his windows open then he just hung up. When we did get ahold of someone else they talked to my wife like she was an idiot. My son has been waiting to the doctor to call for over an hour they it texts and said the first call was missed , his phone never rang. So I’ll not be using this anymore and I’ll let my HR know that just because it’s cheaper doesn’t mean better

### 5/5 — Great

*2022-08-27, version 3.1.6*

Easy to use I placed a apt on the app was called within 15 minutes and received my prescription to my saved pharmacy without having to do anything. Love it.

## Frequently asked questions about WellVia

### What is WellVia?

WellVia is a virtual healthcare service that connects you with U.S. board-certified doctors for consultations. You can receive diagnoses, treatment recommendations, and prescriptions for various urgent care issues without leaving your home or current location.

### What medical issues can WellVia doctors treat?

WellVia doctors can treat a wide range of urgent care issues including cold, flu, allergies, urinary tract infections, pediatric fever, vomiting, diarrhea, sinus infections, rashes, sports injuries, heartburn, and smoking cessation. They can diagnose, recommend treatment, and prescribe medication if medically necessary.

### How does WellVia work?

To use WellVia, you activate your account through the mobile app or online and request a consultation. A board-certified doctor licensed in your state will contact you within minutes to discuss your symptoms and recommended treatment. If needed, a prescription can be sent to your chosen pharmacy.

### Is WellVia available 24/7?

Yes, WellVia doctors are available 24 hours a day, every day of the year. This ensures you can get medical attention whenever you need it, regardless of the time or day.

### What are the costs associated with WellVia?

The provided information indicates that the app is free to download and use, with no mention of in-app purchases or subscription fees. The monetization model is listed as 'free'.

## Version history (last 5 releases)

### 3.1.9 — 2022-11-15

- Updates information about brand transition from Wellvia to Recuro

### 3.1.8 — 2022-11-02

* New Features *
- Enhanced Virtual Primary Care offering
- Brand transition information

* Bug Fixes *
- Small enhancements and fixes throughout the app

### 3.1.6 — 2022-07-27

* Bug Fixes *
- Fixed an issue with adding Spouse to accounts
- Small fix to onboarding for enabling location

### 3.1.5 — 2022-06-23

* Bug Fixes *
- Fixed an issue with logging in for certain groups

### 3.1.4 — 2022-06-20

* Bug Fixes *
- UI improvements for select groups
- Arkansas and Idaho now allow for phone and video visits

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| --- | --- | --- | --- |
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| [CareATC](https://appshunter.io/ios/app/careatc/id998670142) | 3.1 (27) | Free | Medical |
| [freshbenies](https://appshunter.io/ios/app/freshbenies/id1119939223) | 4.8 (105) | Free | Medical |
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## More apps by WELLSPRING TELEHEALTH, LLC

- [Recuro Care](https://appshunter.io/ios/app/recuro-care/id1625724898)

All apps by WELLSPRING TELEHEALTH, LLC: https://appshunter.io/developer/1114544464

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*