# Wellworth Bank Mobile — user reviews > 19 indexed App Store user reviews of Wellworth Bank Mobile by Wellworth Bank, rated 4.80/5 from 2,869 ratings. - Source: https://appshunter.io/ios/app/wellworth-bank-mobile/id1540327737/reviews - App overview in markdown: https://appshunter.io/ios/app/wellworth-bank-mobile/id1540327737.md - Rating breakdown: 5★ 2,615 · 4★ 164 · 3★ 27 · 2★ 10 · 1★ 53 ## What do users think of Wellworth Bank Mobile? Overall sentiment: negative **Pros** - 👍 Great bank with helpful employees - 💡 Convenient mobile deposit feature - 👍 Easy to use app with precise layout **Cons** - 🐛 Frequent errors and inability to check balance - 🐛 App not functioning correctly after updates - 🔒 Difficulty logging in to account **Commonly reported bugs** - App crashes and won't load - Balance not updating correctly **Most requested features** - Restore free banking services - Improve customer service experience ## Newest reviews (2 of 19) ### 5/5 — Excellent Update!! *2021-03-14, version 2.28.0* Love this app. ### 5/5 — Barry *2021-01-27, version 2.25.0* Really like the new app, much more versatile. ## Most critical reviews (10 lowest-rated) ### 1/5 — Never shows my current balance *2025-10-14, version 3.27.0* The app frequently has an error message when trying to check my balance, shows me my balance from 6+ days ago often without updating, will not load, will not let me log in, etc ### 1/5 — Doesn’t work *2025-10-10, version 3.27.0* This just never works. I can’t use the app, I can’t login in through safari, I don’t have any way to know about my account. What’s going on here. ### 1/5 — Can’t log in *2021-08-22, version 2.33.4* Hate it that abt switched to this app now I can’t log in my account thanks a lot for screwing things up for me. ### 2/5 — Bank *2026-08-04, version 3.36.0* I doubt it’s the app but the one thing I don’t like about this bank is the fact that even if your card is locked on the amount is in your account and something’s ran via card not via checking number that’s different but by card it still processes it no matter if your card is locked or anything ### 2/5 — Current Issues *2025-09-29, version 3.27.0* After recently updating our Apple devices ( end of September 2025), the app stopped functioning correctly. Reloaded apps, the usual suggestions. Nothing working. Cannot access our accounts currently.. ### 4/5 — Disappointed *2024-02-02, version 3.9.0* We have bee customers for over 23 years and the small things that made this bank so special was the big candy cane at christmas time. New management till all this away replacing it with cheap little canes that how it all started going down . I know you are thinking that’s no big deal but customer service goes down as well not my branch in clay county but if I wanted to know Why I have to pay a fee each month The Lafayette branch said I had to have an enormous amount of money in my checking account each month I usually keep 4000.0 in between my sav and debit account. What about the free service I signed up for in the. Beginning? By the way my husband and I keep at least 8000.” Together in our accounts but separate. The lady said sorry can I help you with something else and I responded yes you can help me find a better checking account. At this time I am looking into other banks. ### 4/5 — Great app *2022-01-28, version 2.37.0* Very easy to use. Layout is precise and buttery. ### 5/5 — Love it *2026-08-06, version 3.36.0* Love it ### 5/5 — Transition *2026-05-30, version 3.28.1* Very happy with my bank changing over to Wellworth! ### 5/5 — Easy Peasy *2026-04-14, version 3.32.0* The Wellworth Bank app is secure, user friendly, and accessible from anywhere. I use it frequently. Love it! ## Most praised reviews (7 highest-rated) ### 5/5 — Absolutely great *2026-04-14, version 3.32.0* The mobile app works great with timely updates and notifications of transactions ### 5/5 — Bank customer *2026-03-29, version 3.32.0* The people in the bank were very nice and helpful they were very professional and had very good attitudes ### 5/5 — Trouble w/ app *2025-12-29, version 3.30.0* Not updating automatically. I’m having to delete app and reinstall daily. ### 5/5 — Great Bank *2025-02-05, version 3.19.1* We have been doing business with this bank for aprox 20 years. Employees are wonderful and so helpful. ### 5/5 — Love this app *2024-11-29, version 3.18.0* Does everything I need to do to help me with my banking ### 5/5 — Mobile Deposit *2023-02-02, version 2.48.0* The mobile deposit is so convenient and user friendly! ### 5/5 — Simple and Convenient *2021-05-26, version 2.30.0* The new Citizens Bank app is very easy to navigate. The design layout is simple. Checking your balances, making transfers, and more has never been easier! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*