# Welo E-bike

> Electric bike-sharing platform accessible via a mobile application for finding and riding bikes. (iPhone/iPad app by TOYAR DIGITAL (THAILAND) COMPANY LIMITED.)

- Source: https://appshunter.io/ios/app/welo-e-bike/id6480381414 (this page in markdown: same URL + `.md`)
- Developer: [TOYAR DIGITAL (THAILAND) COMPANY LIMITED](https://appshunter.io/developer/1855478164)
- Category: Navigation, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 155 MB
- Languages: American English, Filipino, Georgian, Japanese, Kazakh, Korean, Lao, Mongolian, Russian, Chinese (Simplified, China) and 3 more
- Released: 2024-04-05
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/welo-e-bike/id6480381414/reviews.md

## What is Welo E?

Welo Ebike is an electric bike-sharing platform that is easily accessible via a mobile application. Here are the instructions:

1. **Usage Instructions**
   - **Finding a Bike:** Discover nearby bikes by clicking on the bike icon to view information.
   - **Unlocking:** Scan the QR code on the bike, display the unlocking interface, tap the unlock button, and the bike will unlock automatically.
   - **Starting:** Gently twist the right handle inward to start riding.
   - **Ending the Ride:** Tap the "End Ride" button, and the bike will automatically lock, ending the billing.

2. **Locking Failure**
   - If locking fails, check if the network is functioning properly. You can also try unlocking via Bluetooth. Multiple attempts might lead to successful locking. If repeated attempts fail, provide timely feedback through the "Online Customer Service."

3. **How to Unlock**
   - Hello, open the "Scan to Ride" feature at the bottom of the app. Enter the scanning page and place the bike's QR code in the viewfinder. Confirm clear focus. Shortly, the remaining mileage of the bike will pop up. Confirm that the displayed distance is greater than the distance to your destination. Click "Unlock," and the bike will audibly confirm "Unlock Successful." If the lighting is low, you can choose to activate the "Flashlight." Alternatively, on the scanning page, select "Input Number to Unlock" and manually input the bike number.

4. **Unlocking Failure**
   - If scanning indicates bike maintenance, ongoing use by others, or unlocking failure, Welo Ebike suggests switching to another bike. Check the network or attempt unlocking via Bluetooth.

5. **How to Lock**
   - After using Welo Ebike, freely return the bike within the service area. You can park the bike at roadside white lines or non-motorized vehicle parking areas. In the app, tap "End Ride." Don't rush to leave. Upon hearing the bike audibly confirm "Lock Successful," the corresponding trip details will display your ride bill, confirming a successful return. Currently, Welo Ebike only supports bike return via mobile app operation.

6. **Forgetting to Lock**
   - Overdue orders will incur certain fees. Therefore, promptly lock the bike after use. Welo Ebike sends reminders via SMS or calls for long periods of inactivity or excessive overdue periods. Fees incurred during this time will be charged normally. Thus, after returning the bike, ensure it's properly locked. If forgotten and the bike cannot be found, please contact customer service promptly for assistance.

7. **Temporary Locking**
   - Temporary locking incurs regular charges. To save costs, manage the duration of temporary parking according to your needs. Drive to your destination promptly to minimize expenses.

## Key features

- Discover nearby electric bikes
- Unlock bikes via QR code scanning
- Manual bike number input for unlocking
- Start riding by twisting the handle
- End ride and lock bike via app
- Customer support for locking failures

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/welo-e-bike/id6480381414/reviews.md

### 5/5 — Nice app

*2025-09-13*

Quick and easy way to get around

### 1/5 — Stay away

*2025-09-07*

I almost killed myself on this scooter, the breaks don’t work, very dangerous! Stay away from these if you want to live!!!

### 5/5 — Very good

*2025-04-18, version 1.0.34*

ขับง่ายยยย ช่วงสงกรานต์คือสะดวกมาก มีโปรอีก คุ้มมากกกกกก

### 4/5 — I want refund my money

*2025-01-22, version 1.0.33*

How i refund money? I can't find and I can't contact customer service center

### 3/5 — I can't find the refund button.

*2025-01-03, version 1.0.31*

Where can I get a refund?

### 1/5 — ราคาแพง

*2024-12-17, version 1.0.30*

ราคาค่าขี่แพงขึ้นเรื่อยๆเลยครับขับไม่ไหว

### 1/5 — จ่ายเงิน

*2024-12-14, version 1.0.28*

พอเข้าไปแอพจะจ่ายเงินเพิ่มอีกเป็น100เท่างงมาก

## Frequently asked questions about Welo E

### How do I find a Welo E-bike?

You can discover nearby Welo E-bikes by opening the app and clicking on the bike icon to view their locations and information.

### What is the process for unlocking a Welo E-bike?

To unlock a Welo E-bike, scan the QR code on the bike using the app's 'Scan to Ride' feature. Confirm the bike's details and tap 'Unlock'. You can also manually input the bike number if needed.

### What should I do if I have trouble locking a Welo E-bike?

If locking fails, first check your network connection. You can also try unlocking via Bluetooth. If issues persist, contact 'Online Customer Service' through the app for assistance.

### How do I end my ride with Welo E-bike?

To end your ride, park the Welo E-bike in a designated area within the service zone. Then, tap the 'End Ride' button in the app. Ensure you hear the audible confirmation of 'Lock Successful' before leaving.

### Does Welo E-bike have ads?

No, Welo E-bike does not contain advertisements. The application is free to use without any ad interruptions.

### What devices is Welo E-bike available on?

Welo E-bike is available on iPhone and iPod devices. It is designed for mobile use on these platforms.

### How often is Welo E-bike updated?

The latest version of Welo E-bike is 2.0.1, last updated on February 12, 2026. Updates are released to improve functionality and user experience.

### What is the age rating for Welo E-bike?

Welo E-bike has an age rating of 4+. This indicates it is suitable for users of all ages.

## Version history (last 5 releases)

### 3.2.0 — 2026-08-18

- Request an e-Tax Invoice / e-Receipt by email after payment.
- Improved QR scanning and payment stability, along with additional bug fixes.

### 3.1.5 — 2026-07-16

- Improved payment experience by allowing QR codes to be shared directly to banking apps.
- Bug fixes and performance improvements.

### 3.1.4 — 2026-05-20

Ride Pass improvements
- Ride passes now activate automatically in the order you purchased them
- View all your ride passes with clear Active, Pending, and Expired statuses in My Coupons
- Active ride pass is always shown at the top for easy access

Bug fixes & stability improvements
- General performance improvements and crash fixes

### 3.1.3 — 2026-04-21

Bug fixes and stability improvements.

### 3.1.2 — 2026-04-19

New map shortcut! Easily find and select available e-bikes around you with just one tap.

## Apps similar to Welo E

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ViaBus](https://appshunter.io/ios/app/viabus/id1074208600) | 4.7 (1,543) | Free | Navigation |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*