# WeLoop — user reviews > 10 indexed App Store user reviews of WeLoop by 曦 杨, rated 2.82/5 from 17 ratings. - Source: https://appshunter.io/ios/app/weloop/id1187830219/reviews - App overview in markdown: https://appshunter.io/ios/app/weloop/id1187830219.md - Rating breakdown: 5★ 4 · 4★ 2 · 3★ 3 · 2★ 3 · 1★ 5 ## Most critical reviews (10 lowest-rated) ### 1/5 — Dumbwatch??? *2022-06-29, version 2.4.2* I haven’t been able to get the app to connect to the server, for weeks, therefore, I haven’t been able to send an e-mail, for assistance. I cannot change the watchface, cannot get weather info, what good is a “smartwatch” that won’t sync or connect. GARBAGE! ### 1/5 — WONT LOAD *2021-10-31, version 2.4.2* it doesnt work, pls helppp. data wont load into my phone!! ### 1/5 — Why can't use neo band bought from mainland China? *2018-06-25, version 2.4.1* My band weloop Neo was bought from mainland China while in US App Store I can only download this version of software which DO NOT support my band. Why? Can you just released the version from CN App Store or let this version support band from China? **Developer response:** Hello! Thanks for your feedback. We have a Chinese version of the device, supporting the use of the Chinese version of the App. If you use an international version of the device, you can only use the international version of the App. And could you mind using the Chinese App? Thanks for your support. Best wishes! ### 1/5 — Problems again. *2018-05-09, version 2.4.0* After last update I can’t sign in in app with my Facebook account and now watch is useless. A lot people ask developer add Russian symbols , but developer ignoring it. Dear developer, we don’t need translate watch menu on Russian , just add Russian symbols and we can read our notification. **Developer response:** Hi! Thanks for your feedback! iPhone can login directly to WeLoop App with Facebook. Is there any hint when you failed to sign in with Facebook? We have recorded and submitted your needs to the product department. Thanks for keep supporting . Your feedback is highly appreciated and will help us to improve our product and service. Further queries are always welcome; Email: getweloop@gmail.com Yours sincerely, June ### 2/5 — Syncing data needs troubleshooting *2021-06-23, version 2.4.2* I enjoy this app because it tracks everything; steps, standing, runs, swims, cycle, sleep. However, the app fails to sync data for days to weeks on end which interferes with, well, tracking data. Even if I sign out, pull down screen to sync or close the app, it continues to fail to update so I can’t see any data. Very annoying ### 3/5 — Good App but no Apple Health app support! *2018-05-26, version 2.4.0* Wished info recorded by this app synced to Apple Health app. Is there any plan to do so. Will change my rating if you support syncing to Apple Health app! **Developer response:** Hi Thanks for your feedback We have recorded and submitted your needs to the product department Thanks for keep supporting  Your feedback is highly appreciated and will help us to improve our product and service Further queries are always welcome Yours sincerely June ### 3/5 — Time *2017-06-23, version 1.0.3* How can i change the time from the watch and the app?! I don't want the 24hr time!!! **Developer response:** Thanks for your advice, we will send your feedback to our development team. If you have any other questions please send emails to getweloop@gmail.com. ### 4/5 — Weloop apps compatibility *2018-01-05, version 2.3.1* Hye, can i know any apps that can sync with weloop apps? For example ,strava **Developer response:** Thanks for your comments We are now planing to access third-party platform, like :Health app,Google fit,Nike run club,Strava,Runstastic and so on.Please feel free to contact us if you need any further information.Hope you have a nice day and hope health always with you. ### 5/5 — why cant i use the english version of the app if i buy now2 from official weloop taobao??? *2018-01-26, version 2.3.2* can we buy internation version from amazon china, or must it be amazon from other country **Developer response:** Thanks for your comments Because the firmware of the device is Chinese, there is no way to change the language of the interface to English.You can buy the international version from amazon.Thanks for your support.Further queries are always welcome ### 5/5 — Finally there’s weather for overseas *2017-12-08, version 2.3.0* The new update finally brings the long-expecting function- weather for countries outside mainland. **Developer response:** Thanks for your comments.We really appreciate it ,and we are now working on improving our product and service,thanks for keep supporting ,your support is our motivation.Please feel free to contact us if you need any further information. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*