# WeParent by SupportPay — user reviews

> 193 indexed App Store user reviews of WeParent by SupportPay by FamTerra Inc., rated 5.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/weparent-by-supportpay/id1441850251/reviews
- App overview in markdown: https://appshunter.io/ios/app/weparent-by-supportpay/id1441850251.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## What do users think of WeParent by SupportPay?

Overall sentiment: neutral

**Pros**

- 🚀 Great app for managing co-parenting
- 👍 Easy to use and intuitive interface
- 🔒 Secure communication and documentation
- 💡 Helpful for coordinating schedules and events
- 👍 Excellent customer support

**Cons**

- 🐛 Frequent app crashes and glitches
- 🐛 Calendar issues and unreliable scheduling
- 🐛 Inconsistent notifications and messaging
- 🐛 Buggy document and photo uploads
- 🐛 Poor app stability and reliability

**Commonly reported bugs**

- Calendar events disappearing or not syncing properly
- Inability to delete or modify shared contacts and schedules
- Messages not sending or not showing as read
- App freezing or crashing when trying to perform basic functions
- Unreliable server connectivity and frequent outages

**Most requested features**

- Add ability to customize schedules more easily
- Improve search and filtering of messages and documents
- Integrate with other productivity apps and calendars
- Provide more detailed usage analytics and reporting
- Allow audio/video recording and sharing

## Newest reviews (10 of 193)

### 2/5 — Unwanted Reminder

*2026-03-18*

Even after subscribing to their service, app always ask to buy a subscription. Tried to re-install still the same.

### 4/5 — Good, but room for improvement

*2025-09-08*

There aren’t a lot of great options out there that I found for custody schedules like this, so this app does the basics that we need but it definitely has room for improvement. There is work that needs to be done to make it worth the current cost.

If your schedule is basic, and you don’t need many other features, this app will do the trick. If there’s a lot of customization and changes in your schedule on a regular basis, this app is very tedious.

### 2/5 — Frustrated

*2025-05-01*

My ex wanted to use this app. He pays the subscription. On messages it only shows read receipts on messages he sends me. So he can see when I open a message. It does not show a read receipt on the messages I send. I’ve tried reaching out to the support team about this issue and they have not resolved this, that was 6 weeks ago.

### 2/5 — Lame

*2025-04-14, version 5.4.7*

It’s pointless

### 2/5 — Some good ideas, but poor execution

*2024-12-17, version 5.4.4*

On the positive, the app has many well thought out features that are invaluable to maintain communication between separate homes, including archived messaging, a useful calendar and photo galleries. However, the execution is poor and clunky, and there appears to be many software issue, with messages and documents taking a long time to download and appear, lots of random glitches, and multiple extended periods where the app has not worked at all (server issues?) for either parent with no apparent explanation. Since this is our primary means of communication, this especially disappointing. The app generally feels sluggish and slow in its processing. Overall, it is useful, but the questionable quality certainly doesn’t justify its considerable annual subscription fee.

### 5/5 — This is absolutely amazing!!

*2024-12-01, version 5.4.4*

I am divorced and use this with my ex to manage schedules and all communication due to this being a court certified record that can easily be printed and taken to court if ever needed. We both use this app each and every week and makes our lives so much easier in coordinating athletic events as well as our schedules sharing parenting time. Love it!

### 5/5 — Great for Shared Calendars

*2024-11-29, version 5.4.4*

Weparent has been a game changer! Its easy to use and keeps everything organized, from schedules to tasks between me and my ex. Coparenting is so much smoother now- no more misunderstandings or missed details. Highly recommend!

### 5/5 — Best App for Family Scheduling

*2024-11-29, version 5.4.4*

I use this app to share custody and family schedules with my ex and it’s been a lifesaver! Their newest update was a real facelift, the fact that they added list and photo sharing was the cherry on top for me. Don’t look anywhere else for a family scheduling/messaging app! They also own SupportPay, which I use for managing the child support/finance side, check that one out too!

### 5/5 — Best coparenting app

*2024-11-28, version 5.4.4*

Best coparenting app and as a paid user you get SupportPay for free! That means finances, schedules and communications. Everything you need to coordinate family responsibilities without the fights!

### 4/5 — Has a lot of potential

*2024-09-19, version 5.3.2*

I’m changing my review a bit cuz the app is getting better, but we need a way to separate our identities from abusive narcissistic people who will do anything they can to get leverage. I may have met my match, but it’s time to let it burn theoretically. Better security options somehow would be better, but I’m not sure how this can be fixed because people can do whatever they need to do to steal passwords.

## Most critical reviews (10 lowest-rated)

### 1/5 — Always having issues

*2026-04-06*

Deleted my entire years events and schedule always having issues. Frozen or loading half the time

### 1/5 — server issues

*2026-01-29, version 5.5.4*

server has been down for days. when can we expect it to be back online???

### 1/5 — App dosent work

*2025-12-13, version 5.5.4*

Coparent sees blank screen, keep getting asked to subscribe every 5 minutes when we are subscribed

### 1/5 — Always has server issue

*2025-09-16*

Won’t post events? Server error issues

### 1/5 — Constant problems

*2025-09-12*

This app has constant problems, calendars are randomly blank for weeks, won’t let you add anything, do not waste your time or money on this app unless you’d like to create more problems with your custody and EX!

### 1/5 — Waste of time and money

*2025-04-25, version 5.4.8*

No different than a email except for a email is free of charge. 
Not worth even giving a review!

### 1/5 — schedule

*2024-11-30, version 5.4.4*

There is a bug in the app. When I touch the Schedule button to adjust or create a new schedule, the entire app disappears. One is presently unable to adjust the schedule.

### 1/5 — Serious problems with data security

*2024-10-30, version 5.3.2*

App is unstable, notifications are not reliable and when downloading my chat archive, I got another users information sent to me. Serious problems with data security.

### 1/5 — Garbage

*2024-10-28, version 5.3.2*

Would never use if x wife did not force me

### 1/5 — We need better options

*2024-10-28, version 5.3.2*

We need to be able to have audio recordings, videos etc uploaded without the other parent being notified. This poses a huge safety concern for those suffering narcissistic abuse as well as domestic violence etc. Make a safe space to document evidence, or explain how to create one yourself better. I still need videos to make this app support me fully, video and audio recordings! I can’t even upload proper documents into the app!

## Most praised reviews (10 highest-rated)

### 5/5 — A Game-Changer for Co-Parenting!

*2025-06-18, version 5.5.0*

This app has truly transformed the way we manage co-parenting. From shared calendars, secure messaging and document storage, everything is in one place. It’s easy to use and has drastically reduced misunderstandings and last-minute conflicts. The notifications are timely, and the interface is clean and intuitive. Highly recommend it to any co-parents looking for a smoother, more organized approach to raising kids together!

### 5/5 — Great app!!!

*2025-05-08*

This is a great app. I’m glad my friends recommended it to me.

**Developer response:** Glad to hear you're find the app useful. If you have any suggestions for how to further improve it, we'd love to hear your feedback - please ping us at feedback@weparent.co

### 5/5 — This is absolutely amazing!!

*2025-05-07*

I am divorced and use this with my ex to manage schedules and all communication due to this being a court certified record that can easily be printed and taken to court if ever needed. We both use this app each and every week and makes our lives so much easier in coordinating athletic events as well as our schedules sharing parenting time. Love it!

### 5/5 — Best app for shared calendar, archiving messages and more

*2025-05-07*

Best app to share calendar, custody, appointments, have an easy way to export messages and chats as well as save photos and video.

### 5/5 — WeParent

*2025-03-25, version 5.4.7*

The ideal app for managing and organizing family responsibilities.

### 5/5 — Best app for organizing family

*2024-12-18, version 5.4.4*

The best app for organizing family schedules and managing responsibilities seamlessly. A perfect solution to coordinate tasks and activities within the family.

### 5/5 — Fantastic for Co-Parenting!

*2024-12-11, version 5.4.4*

WeParent has been incredibly helpful in managing my coparenting situation. The app makes it easy to share schedules, expenses and important updates with my ex, all in one place. It’s user friendly and reduces a lot of the communication confusion. I also love the calendar feature, which keeps every organized. Highly recommend for anyone looking to simplify co-parenting !

### 5/5 — Great app!!!

*2024-12-03, version 5.4.4*

This is a great app. I’m glad my friends recommended it to me.

### 5/5 — Really great shared calendar for families

*2024-12-03, version 5.4.4*

Very helpful for scheduling kid pickups and drop-offs after divorce. Makes it clear for everyone so we’re all on the same page.

### 5/5 — Best App!!

*2024-12-03, version 5.4.4*

This is the Best App for managing caregiving schedules, tasks, and photos!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
