# WePhone: 2nd Phone &WiFi Calls — user reviews > 524 indexed App Store user reviews of WePhone by Gelenk Networks Inc., rated 4.40/5 from 2,248 ratings. - Source: https://appshunter.io/ios/app/wephone-2nd-phone-and-wifi-calls/id1344878333/reviews - App overview in markdown: https://appshunter.io/ios/app/wephone-2nd-phone-and-wifi-calls/id1344878333.md - Rating breakdown: 5★ 1,713 · 4★ 201 · 3★ 68 · 2★ 54 · 1★ 212 ## What do users think of WePhone? Overall sentiment: neutral **Pros** - 🚀 Excellent call quality - 💰 Affordable rates - 📈 Useful daily credits - 🌍 Great for international calls - 🔒 Secure and private - 🌐 Works well with WiFi **Cons** - 🐛 Frequent app crashes - 🔁 Forced app updates causing loss of credits - 🔑 Difficulty transferring account/credits - 📞 Poor call reliability and dropped calls - 🕰️ Slow customer support response times - 🔍 Lack of transparency on account status **Commonly reported bugs** - App freezes and crashes - Inability to use existing phone number - Disappearing credits after updates - Unreliable SMS/text messaging - Inconsistent call quality and connectivity **Most requested features** - Ability to record calls - Improved SMS/text messaging functionality - Easier credit/balance management - Better integration with mobile contacts - More transparent billing and account information ## Newest reviews (14 of 524) ### 2/5 — Kuwait *2026-07-02, version 4.6.4* Sabeh m m ### 3/5 — 获取号码方便 *2026-05-23, version 4.6.4* 月租小贵，充值金额限定，一点不人性化，每次都要充多点 ### 3/5 — Daryl traster *2026-05-21, version 4.6.4* Trying to find phone number, so I hope I get the free one phone call call ### 2/5 — Cdn to the DR *2026-04-18, version 4.6.4* The receiving person could not hear me clearly but I could hear very well. ### 5/5 — Very good App *2026-04-13, version 4.6.4* It’s a reliable, quality App. ### 5/5 — Great *2026-04-13, version 4.6.4* I get such good reception to my sister in Canada. And it’s so cheap. But you do appear as an unknown number so they need to be warned to pick up! ### 5/5 — Customer service *2026-04-10, version 4.6.4* Outstanding! ### 5/5 — Love it *2026-04-06, version 4.6.4* Love this ### 2/5 — Issue with app loading *2026-03-24, version 4.6.4* I have a problem loading the app sometime it works sometimes it doesnt load the app is great when it works but this issue is ongoing with it that it stops working now i have money in the app and its not loading …… I need a fix ### 5/5 — Useful app especially when out of country *2026-03-23, version 4.6.4* I live in Mexico and sometimes calls don’t work from my US phone but the app does work. ### 5/5 — V *2026-03-20, version 4.6.4* Nice talking globally! ### 5/5 — Jaxx attax *2026-03-18, version 4.6.4* The phone service is effective and good value ### 5/5 — Great service *2026-03-17, version 4.6.4* Love it ### 5/5 — 不错 *2026-03-16, version 4.6.4* 如果能拨打全球用户就可以了 ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work *2026-08-09, version 4.6.4* I used wephone for the last year, but then it stopped working . Customer service was no help. I am looking for a more reliable app to call Germany and kiss my $5 wePhone credit goodbye. ### 1/5 — Rip off pay your money and it won’t open *2026-08-06, version 4.6.4* Total joke, I put $10 in, the core cut just as I was coming to the end of a hold, I then couldn’t call again because it said I had an active phone call, when I finally managed to hang up I tried to call back and the app just closes every single time. I’m glad I didn’t put $20 on it. ### 1/5 — Do not download *2026-08-04, version 4.6.4* Account got banned for apparent breaking violations, done nothing of the sort, will not give me my account back even though it has money on. Slow customer service. Would not recommend. ### 1/5 — Account Suspended No Refund *2026-05-13, version 4.6.4* I purchased a premium subscription for the Vifone app through the Apple Store, and now my account is suspended without any valid reason. The developer is pushing me off to Apple for refunds, and Apple says I’m not eligible. This is unacceptable. It’s honestly a scam hiding under Apple’s platform. I want others to know about this lack of accountability. ### 1/5 — I hate this app *2026-05-07, version 4.6.4* This is one of the worst app ever they will let you buy credit then kill your account ### 1/5 — Advertising issues *2026-03-23, version 4.6.4* From Texas. Problems with advertisement not able to disconnect from them at the end. And also no credit is given at the end of the advertisement. ### 1/5 — Very bad signal *2026-03-07, version 4.6.4* It very bad when I make calls,it just keeps skipping and cutting off ### 1/5 — App doesn’t connect to right recipient *2026-02-28, version 4.6.4* Absolutely not workable app, connects with wrong persons, spends my money for each wrong connection. It’s a total trash app. Don’t spend your money on it. It’s awful. ### 1/5 — App not working *2025-12-13, version 4.6.4* I had 28$ in my account and all of a sudden the program does not work, I reinstalled the app again but the money is gone. ### 1/5 — 不能使用，无法退费 *2025-12-04, version 4.6.4* 下载充值后手机号无法接收验证码，而且没有退费渠道，大家谨防上当，慎重 ## Most praised reviews (10 highest-rated) ### 5/5 — Love WePhone. *2026-07-16, version 4.6.4* I have been USING WePhone for years. Saves money and works perfectly. Highly recommend. Great value. ### 5/5 — Awesome *2026-07-06, version 4.6.4* Very useful in many senses. Great app. ### 5/5 — We phone *2026-06-09, version 4.6.4* Muy buena app la recomiendo ### 5/5 — Great app *2026-06-08, version 4.6.4* I like this app so much ### 5/5 — good *2026-06-06, version 4.6.4* good ### 5/5 — The Best *2026-05-05, version 4.6.4* Simply the best.t ### 5/5 — Update caused loss of credits BUT WEPHONE made it RIGGT! *2026-05-04, version 4.6.4* I updated my phone to the new the new IOS and it appeared that I had lost all of my credits… I emailed in the area of where you give feedback and there was good communication between myself and Customer Service! After explaining what happened, my account was reinstated with all the credits that I had had prior to the update. Many people have reviewed this situation as a scam, but it is not, all you have to do is communicate! I recommend Wephone highly!!!! ### 5/5 — Very good App *2026-04-29, version 4.6.4* Used it for long time very good app free on international calls ### 5/5 — Awesome app *2026-04-19, version 4.6.4* I use it every time I’m in Philippines to call a Canada phone number and it costs me squat . ### 5/5 — GReat *2026-04-14, version 4.6.0* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*