# WePrint App — user reviews > 30 indexed App Store user reviews of WePrint App by Shanghai ThanMore Network Technology Co., Ltd., rated 4.70/5 from 429 ratings. - Source: https://appshunter.io/ios/app/weprint-app/id1101579363/reviews - App overview in markdown: https://appshunter.io/ios/app/weprint-app/id1101579363.md - Rating breakdown: 5★ 374 · 4★ 22 · 3★ 7 · 2★ 3 · 1★ 23 ## What do users think of WePrint App? Overall sentiment: mixed **Pros** - 👍 Great app, works well - 👍 Easy to use - 👍 Good for business use - 👍 Prints nice solid images - 👍 Bluetooth connects without issues - 👍 Long battery life - 👍 App is simple but functional - 👍 Regularly upgraded and bugs corrected - 👍 Hands down the best on the market - 👍 Concise and quick to get started - 👍 Works very well with iPhone - 👍 Happy with performance - 👍 Useful features **Cons** - 🐛 Choppy labels - 🐛 Blank labels printed - 🐛 Invalid file error - 🐛 Barcode cropping issues - 🐛 Print button occasionally misplaced - 🐛 Labels cut off after reinserting - 🐛 Not easy to use - 🐛 Papers print incorrectly - 🐛 Stopped working - 🐛 App almost entirely in Chinese - 🐛 No cloud password or username provided - 🐛 Extra '0' in front of scanned barcodes - 🐛 Medical labels not available - 🐛 Previous menu gone (OCR, QR code) - 🐛 Email to support rejected - 🐛 Not worth the money **Commonly reported bugs** - Labels ordered come out choppy - Label maker responds but prints blank labels - Cannot open PDF, Excel, or CSV files, shows 'invalid file' error - Print button is half off-screen - No part to crop barcode in PDF - Unable to print without cutting labels after reinserting new ones - Pictures not overlapping correctly after version upgrade - App is almost entirely in Chinese even when English is selected - No cloud password or username provided - Scans barcode with an extra '0' in front - Previous menu and features (OCR, QR code) are missing - Emails to support are rejected **Most requested features** - Landscape orientation for iPad - Ability to import logos - English version of the app - Access to cloud templates and sharing - Medical label availability - Restore previous OCR and QR code features ## Newest reviews (10 of 30) ### 4/5 — 打印按钮偶尔会错位 *2025-11-17* 有时候不知道操作了什么再进入打印页面，打印二个按钮只有一半显示在可操作区域，另一半在屏幕下面滑不上来，清掉软件后台重新进入解决 ### 4/5 — iPad compatibility *2022-09-30, version 4.2.20220930* Good app and easy to use, but it would be better if it could support iPad landscape. ### 3/5 — Give me answers, I’ll give you 5 stars *2022-07-10, version 4.1.20220625* Seriously, I have Googled a googleplex number of times trying to find out how to access this “cloud” so I can hopefully find some really cool templates and share mine. What’s the username and password please?? I have a Netum Portable Label Writer (and I have gone through everything I can think of with that as well) if you need to know that since it keeps telling me to contact my printer provider. Technically Amazon was the provider, but we all know how that goes. They just want to replace it. Cool. Except that it’s not broken. Please help. Thank you in advance! ### 4/5 — Good but could be even better *2022-06-22, version 4.0.20220618* Great app very easy to use. One function I would like to see would be the ability to import logos in the same way you can import fonts. ### 4/5 — Good app *2022-04-03* Only one thing if can be fix will be great . when you scan the barcode always have extra one 0 in front the number . Every time I have to delete it before print . Otherwise scanner not gonna read the barcode ### 5/5 — Love it *2022-03-21* I love the app, I just wish the medical labels were available because I own a business selling vitamins and it would be helpful. ### 3/5 — 以前的菜單不見了 *2022-01-27, version 4.0.20220123* 以前的菜单不见了。像OCR 和QR 制作功能没有了。怎样才可以重获这些功能呢？另外你们的邮件无法接收被拒绝了。另外我的邮件发到你们支援的邮箱support@dothantech.com被拒绝了。请问如何可以回馈呢？谢谢。 ### 5/5 — Hi *2020-10-01* I need help here how can’t scan the new barcode pls help ### 5/5 — It’s great *2020-06-27* It does have English setttings and isn’t very hard to figure out I liked it and has worked very good with my iPhone . ### 5/5 — 简洁明了 上手快捷 *2019-02-20, version 2.3.20181230* 女生遇到打印机的问题时候再也不怕了！简洁明了，上手快捷！推荐大家试试，贴心啊！ ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t print *2026-02-28* This is a terrible app. It’s connected to the label maker, responds with the print function but label is blank. ### 1/5 — Doesn't work *2026-01-13* It won't open a PDF, Excel or CSV file. Any file raises an "invalid file" error! ### 1/5 — barcod pront problems *2025-08-14* have not part to crop barcod in pdf **Developer response:** Of course！ ### 1/5 — Awful App *2025-01-05* Awful ### 1/5 — Proper Placing *2023-09-27* After reinserting new labels, I have been unable to print without cutting labels off. How do I fix this? ### 1/5 — Horrible *2022-12-10* No es fácil de usarla y todos los papeles salen mal ### 1/5 — Works till it doesn’t!!! *2022-10-06* Worked great. I loved it. Till it just stopped working!! Frustrating when you need it for your business!! Wouldn’t buy this one again! ### 1/5 — Baddddd don’t waist your money *2021-05-19* Is not worth it ### 2/5 — Really Needs To Be English Version *2021-02-08, version 3.5.20210205* This is a great app for the label printed except for it almost being in all Chinese even after clicking English as the language option! Also, it doesn’t give a cloud password or username and I have no idea what half the things are due to it being Chinese! Please make another version of English or at least fix it when you select another language for the app to all be in that language that was selected! ### 3/5 — Great app. Needs landscape orientation *2025-04-22, version 5.4.20250418* Love the app and my printer but app needs to have a landscape orientation to allow use with an iPad an keyboard case. Please sort this soon ## Most praised reviews (10 highest-rated) ### 5/5 — Amazon label recommend? *2026-05-14* Labels ordered come out choppy. Anyone have a recommendation? ### 5/5 — 5 Star awesome app been a member over a year never lets me down!!! *2025-11-25* Awesome thanks for a great app!!! ### 5/5 — 完美的打印机 *2025-08-07* 在网上做了不少研究后买到这款打印机，真是太棒了，App简单但功能齐全，可以很方便地编辑文字，整个过程完美无暇。极力推荐这款打印机！ ### 5/5 — شركة عطر الفردوس *2025-05-10* عمر انمار ### 5/5 — Order *2025-04-03* Printer paper does not work ### 5/5 — 정말 훈륭하다 *2024-10-01* 나는 1년 이상 이제품을 문제 없이 사용해 왔다 최근 버전 업그래이드를 하고 약간의 문제가 생겼다 그림과 그림이 포게지지않는다 이번 버전 보단 지난번 버전으로 해주면 감사 하겠다 ### 5/5 — Great thermal printer! *2023-10-16* I bought myself the DP30 portable label printer around 7 months ago and I didn't end up needing to use it as much as I originally anticipated right away (only used it maybe 10 times). So I didn't have a review until recently since I have finally started to use it these last 3 weeks, a whole lot too, and I love it!!!! It works great, it is a great little compact portable thermal label printer. There are so many more features left for me to explore and I'm excited to do it. It doesn't come with labels (didn't expect it to) but they aren't too expensive or hard to find, Walmart carries them (online anyways, I don't know about in every store) I ordered multiple widths and lengths online and had them shipped right to me. I do recommend this model DP30, the Bluetooth connects without issues (iOS) and the battery life lasts a very long time before you have to recharge it. It prints nice very solid images and has crisp detailed lines, it's not blurry and has multiple fonts and images already in the app. With the ability to upload images from my phone and print them (of course they have to be images that a “able” to be printed on a thermal printer) but I haven't gotten to explore that too much just yet. Take it from me, someone that can be kinda tough to please sometimes 🤣 this little machine works great!!! **Developer response:** Thank you very much for your recognition of our products, we will launch more new products in the future. If you have any suggestions, please contact us. ### 5/5 — 5 Star awesome app been a member over a year never lets me down!!! *2023-08-07* Awesome thanks for a great app!!! ### 5/5 — Work for me *2022-08-18, version 4.1.20220818* Very happy of the performance of this App. to create stickers . Easy tu used with all the useful feature. They upgrade and correct bug on this App. regulary . Thank you ### 5/5 — Amazing MUST HAVE App *2022-04-23* Your stupid if you go with any other app for your labeling needs, whether it be for personal or business use. Hands down the best on the market!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*