Deskside: Device Scanner

Deskside speaks twelve languages: English, Dutch, German, French, Spanish, Italian, Swedish, Danish, Norwegian, Finnish, Polish and Brazilian Portuguese. It follows your device language, you can pick another one in Settings, and an administrator can fix it through Intune. Deskside is the Intune companion app for service desk and workplace administrators. Scan a serial number or barcode and see a device's full status at once: Intune enrollment, Autopilot registration, Entra join, compliance, encryption and group membership. WHAT IT DOES Scan and know Camera scanning for barcodes and OCR of serial number stickers, plus manual entry and a searchable scan history. Dashboard and action center A ninety day compliance trend, and an action center listing what needs attention: stale sync, non compliant, unencrypted and Autopilot drift. Every device gets a next best action you can run with one tap. Workshop Bulk scanning, onboarding checklists, a loan register, work logs per device, saved views, device comparison and an offline tenant copy. All in one place, with a counter showing what is still open. Ticket history Connect your service desk and see earlier tickets for every scanned device, with a summary and a warning when the same problem keeps coming back. Create a new ticket with the device details already filled in. Works with TOPdesk, ServiceNow, Jira Service Management, Freshservice, Zendesk or your own REST endpoint. iPhone and iPad A full iPad layout: a sidebar instead of tabs, list and detail side by side, grids that fill the screen, and keyboard and pointer support. Works in Split View, Slide Over and Stage Manager. Remote actions Force sync, restart, Defender scan, passcode reset and more. Also across a whole batch of devices at once, with per device progress. Reporting A management report as an A4 PDF with key figures, trend and recommendations. Shift handover as text or PDF. A workplace report per device and QR badges for fast rescanning. Audit log Everything the service desk does is traceable, including failed and blocked attempts, exportable as CSV. FOR ADMINISTRATORS Deploy through Intune with an app configuration policy. Client ID, tenant ID, branding, feature policy and the company licence arrive automatically. Destructive actions can be switched off centrally and Face ID locking can be made mandatory. The app works with Microsoft Entra ID and Microsoft Graph. What you can see and do is bounded by your own Intune role. Nothing goes to a server of ours; data stays between your device, Microsoft and the service desk you connect yourself. TRY IT Demo mode shows the entire app with sample data, without an account and without an Azure connection. SUBSCRIPTIONS Free covers twenty five lookups per month, the scanner, the dashboard and the onboarding checklists. Pro unlocks unlimited lookups, bulk scanning, the action center, exports, remote actions, ticket history and the workshop features. Team adds the management report, the audit log and shift handover. Organisations can also buy a company licence deployed through Intune. Pro Monthly, Pro Yearly and Team Yearly are auto-renewable subscriptions. Payment is charged to your Apple ID at confirmation of purchase. The subscription renews automatically unless it is cancelled at least 24 hours before the end of the current period. Manage or cancel it in your Apple ID account settings. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://wemeekit.nl/privacy/werkplek-scanner/