# WesBanco Consumer Mobile — user reviews > 442 indexed App Store user reviews of WesBanco Consumer Mobile by WesBanco Bank, rated 4.70/5 from 25,419 ratings. - Source: https://appshunter.io/ios/app/wesbanco-consumer-mobile/id1573439813/reviews - App overview in markdown: https://appshunter.io/ios/app/wesbanco-consumer-mobile/id1573439813.md - Rating breakdown: 5★ 21,366 · 4★ 2,141 · 3★ 667 · 2★ 351 · 1★ 894 ## What do users think of WesBanco Consumer Mobile? Overall sentiment: negative **Pros** - 👍 User-friendly app - 🚀 Convenient mobile banking - 💡 Helpful branch staff **Cons** - 🐛 Buggy and unreliable app - 🔒 Poor security and authentication - 🕰️ Slow transaction updates - 💸 Unexpected fees and overdrafts **Commonly reported bugs** - Frequent login issues - Inconsistent app behavior - Inability to transfer funds - Deposit limits and restrictions **Most requested features** - Restore running balance display - Add option to hide accounts not owned - Improve transaction descriptions - Provide real-time balance updates ## Newest reviews (15 of 442) ### 3/5 — Always changing *2026-08-04, version 6.0.0.17880* The app is always changing. So it’s kind of a pain cause you’re constantly having to login. And get used to a new version of the app. ### 3/5 — Be nice if it included all accounts *2026-07-17, version 6.0.0.17880* Wish it would include personal and business accounts ### 2/5 — Poor *2026-07-14, version 6.0.0.17086* Poor ### 2/5 — Changes *2026-07-12, version 6.0.0.17086* I think there should be an option to send a verification code to your email. It is very frustrating being overseas with a new number and having to go through a whole process. Thank you ### 2/5 — Weak app *2026-07-12, version 6.0.0.17086* They should’ve left the app alone this new one is trash. Can’t transfer between accounts can’t see all your accounts gotta call to do anything. Can’t see new balance on each transaction. Thumbs down ### 5/5 — Excellent banking app *2026-07-11, version 6.0.0.17086* A++ ### 5/5 — Impressed *2026-07-10, version 6.0.0.17086* WesBanco’s online service has left my husband and I very impressed. It’s easy to use, has so many options, and as always their customer service is excellent. Thank you for giving us confidence in who we bank with! ### 5/5 — WesBanco app *2026-07-10, version 6.0.0.17086* The app is not difficult at all. Everything I have needed from it has been right at my fingertips. ### 5/5 — Excellent *2026-07-09, version 6.0.0.17086* So easy to use I love it! ### 5/5 — Tim *2026-07-09, version 6.0.0.17086* Great Customer Service! ### 5/5 — WesBanco *2026-07-08, version 6.0.0.17086* I find the new layout for WesBanco is easy to understand ### 5/5 — Great Bank *2026-07-05, version 6.0.0.17086* I have been pleasantly surprised at the seamless transition from our old bank to Wesbanco! Easy-to-use app and banking in person ### 2/5 — Online banking *2026-07-04, version 6.0.0.17086* It ok not to user friendly the sign out button needs to be more visible the older app was the best simple ### 3/5 — Account numbers *2026-07-01, version 6.0.0.17086* One thing I miss is that you could pull up your account number so you could go ahead and fill your paperwork out at the bank or where when you needed it ### 2/5 — Done. *2026-07-01, version 6.0.0.17086* When I was 18 years old 10 years ago. I gotten WesBanco because my family had them for a while. They were a nice bank but past year. They been closing locations, no atm around, they say they never will pull over draft fees out that aren’t there…lied. Also in a 4 times each month before I closed the account. My card would be locked. Was good in the beginning now I’m moving on to someone else. This bank is slowly loosing business & closing locations left and right. ## Most critical reviews (10 lowest-rated) ### 1/5 — I’m forced reset my password around 8 times a year. Absolutely terrible. *2026-08-05, version 6.0.0.17880* . ### 1/5 — Not good *2026-07-20, version 6.0.0.17880* For some reason it always forgets my saved password and I just don’t understand how ### 1/5 — On and off restrictions and freezes *2026-07-20, version 6.0.0.17880* Client services lied, twice about fixing my card which was restricted. I have not seen a business get worse with services, except for wesbanco over the years. ### 1/5 — hate it *2026-07-06, version 6.0.0.17086* the app is fine itself but the bank methods suck. when i deposit a check, i should get that amount the same day. not have to wait 3-5 business days. same goes for when i walk into the bank and deposit a check. i should get all of the check not just $100 that day. ### 1/5 — Bad site *2026-06-30, version 6.0.0.17086* Now everything takes more steps. Thanks for nothibg ### 1/5 — absolutely horrible app *2026-06-23, version 6.0.0.17086* way to much security makes it almost useless ### 1/5 — App goes down on holidays *2026-06-21, version 6.0.0.17086* Without fail this app will go down on a holiday weekend always failing to provide service when the offices are closed. This is a recurring problem with this app . ### 1/5 — Worst ever *2026-06-10, version 6.0.16691* Worst banking app ever. Always glitching. Never letting me log on ### 1/5 — Only option that does not work for me!!! *2026-05-28, version 6.0.16691* Recently updated app does not work on my Android tablet. If you have late model toys then the App maybe acceptable. For me it is a waste of time and bandwidth as it is unusable on my desired device. Maybe Wesbanco will join institutions that provide or rent secure access devices….. ### 1/5 — this app is still garbage *2026-04-28, version 6.0.0.15543* unable to get online banking to work still, it cant find my information, awesome ## Most praised reviews (10 highest-rated) ### 5/5 — WesBanco review *2026-08-07, version 6.0.0.17880* It’s pretty easy to navigate your website which I am thankful for. ### 5/5 — Mobile app. *2026-08-03, version 6.0.0.17880* I love this app. The ability to see my account is a blessing. ### 5/5 — Banking app *2026-08-03, version 6.0.0.17880* It’s easy to use and understand ### 5/5 — Wesbanco webpage *2026-08-02, version 6.0.0.17880* Very easy to use and very thorough would highly recommend ### 5/5 — Great Bank *2026-07-29, version 6.0.0.17880* Always there to help me and the girls are friendly. They know me. I like that I can get a new debit card on the same day. ### 5/5 — Top Bank *2026-07-22, version 6.0.0.17880* The customer service sets the highest standards that all banks should strive toward! ### 5/5 — WesBanco Rocks! *2026-07-18, version 6.0.0.17880* WesBanco is an excellent community bank and their service is top notch. The LaPlata MD branch is always so helpful and the staff is friendly. I find the online banker is user friendly and easy to follow. ### 5/5 — Great *2026-07-16, version 6.0.0.17880* This app works great ### 5/5 — Good *2026-07-15, version 6.0.0.17880* App works well for me. ### 5/5 — Check deposited *2026-07-13, version 6.0.0.17086* Good and easy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*