# West-Aircomm Mobile — user reviews

> 7 indexed App Store user reviews of West by West-Aircomm Federal Credit Union, rated 4.80/5 from 677 ratings.

- Source: https://appshunter.io/ios/app/west-aircomm-mobile/id1206463189/reviews
- App overview in markdown: https://appshunter.io/ios/app/west-aircomm-mobile/id1206463189.md
- Rating breakdown: 5★ 607 · 4★ 40 · 3★ 10 · 2★ 5 · 1★ 15

## Most critical reviews (7 lowest-rated)

### 1/5 — App

*2022-09-28, version 22.1.101*

Not able to download at all on my iPhone 11 tells me every day that you’re working on the app

### 1/5 — Worst Banking App I’ve Ever Used

*2020-12-07, version 20.1.200*

No way to reset your password. Half the time you login from the mobile version, it’ll mess up the password on your desktop version. Nobody at the bank knows what they’re doing with the app because they know themselves that it’s poorly designed. Maybe spend a little more money on the IT Design team next time. It’s 2020, not 2003, guys.

### 1/5 — Terrible

*2020-08-10, version 19.3.20*

Terrible app the Face ID barely works, customer service is a joke, the interface looks like something from the 1990s and just all around bad app.

### 2/5 — Login Error

*2020-11-26, version 20.1.200*

Can’t log into my account because the app says apparently they can’t “validate my information”. Also does the same thing when I try to transfer money. This app needs some bug fixes.

### 2/5 — Tired of the app

*2019-05-01, version 18.3.90*

Can anyone make it easier to reset the security code/password thing? I’m tired of my Touch ID failing and then apparently my password is wrong. Where do I even go to reset it? Tired of not having the app cause I’m locked out . Make it easier to reset password. Anyone know how to reset password ?

### 3/5 — Ok when it works

*2021-02-15, version 20.1.200*

This app it ok when it works.  It is not great but sufficient I guess.  The problem is about half the time it won’t log you in at all and throws an error, unrelated to user error.   Unfortunately, this problem occurs about half the time and is getting worse.

### 5/5 — Awesome new convenience

*2021-08-16, version 20.1.200*

Love this new app to instantly check bank acct and make deposits

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*