# WEST ALABAMA BANK MOBILE — user reviews > 16 indexed App Store user reviews of WEST ALABAMA BANK MOBILE by West Alabama Bank & Trust, rated 4.83/5 from 999 ratings. - Source: https://appshunter.io/ios/app/west-alabama-bank-mobile/id596387810/reviews - App overview in markdown: https://appshunter.io/ios/app/west-alabama-bank-mobile/id596387810.md - Rating breakdown: 5★ 868 · 4★ 60 · 3★ 19 · 2★ 5 · 1★ 14 ## What do users think of WEST ALABAMA BANK MOBILE? Overall sentiment: positive **Pros** - 👍 Great app and banking experience - 🚀 Easy to use app and features - 💯 Helpful and friendly bank **Cons** - 🐛 App crashes and login issues - ⏱️ App times out frequently - 🔍 Limited transaction details **Commonly reported bugs** - Deleting face ID login - App not working consistently **Most requested features** - Instant check deposit - Alerts for account activity - Ability to switch transfer accounts ## Most critical reviews (10 lowest-rated) ### 1/5 — Hate It *2021-06-30, version 20.2.80* This app is pitiful! Always down! Nothing wrong with the one we had before. I hate this app! They wanted us to do our banking online now I can’t even log in to see my balance etc. PLEASE DO SOMETHING! We need help with this!!!! Carrollton AL ### 1/5 — It never works when you need it. *2021-06-29, version 20.2.80* This app shows more errors and won’t log in more times than it actually works. It’s literally every other day here lately. What’s the point of having an app that doesn’t work. ### 1/5 — Can’t log in *2019-03-12, version 18.3.90* Keeps deleting my face id and won’t let me log in ### 1/5 — Poor *2014-05-15, version 4.3.197* Good app only when it decides to work. ### 2/5 — Needs improvement *2020-04-15, version 19.3.20* The app times out a lot! Most of the time I can even sign in. Some updates really need to be done. ### 2/5 — Hate how the transfer is set up *2018-12-15, version 18.2.70* I hate how it only lets you transfer money to one account and won’t let you switch what accounts you want to transfer money too. ### 3/5 — Finally a WABT App *2013-03-24, version 2.5.19* Nice to have the ability to quickly check your balance and get transaction details. However, it would be nice to actually see checks rather than just a check number. ### 4/5 — More futures *2020-01-11, version 19.2.50* The app works good but there can be more, like have alerts when money is deposited into you account. Also when you take a picture of you check we shouldn’t have to wait until the next business day for it to deposit instead it can be deposit instantly, same goes with the ATM because money may need to be available at the time of deposit. ### 5/5 — Great App Even Better Bank *2026-06-01, version 25.2.100* Great app!! Bill pay and transfers are super easy to make Another great service from WAB!! The team at WAB is THE BEST!!! ### 5/5 — Yesss, I’m loving it!!! *2024-10-01, version 24.1.71* One of the better choices I’ve made financially!!! ## Most praised reviews (6 highest-rated) ### 5/5 — Great App Even Better Bank *2024-06-28, version 24.1.71* Great app!! Bill pay and transfers are super easy to make Another great service from WAB!! ### 5/5 — Keep up the good work *2022-07-29, version 22.1.50* I enjoy the app and find it very helpful. Though i am a little dissatisfied that when looking through your statement/transactions, it doesn’t show up green for credits. I did appreciate that. I would even appreciate it more if it showed up green for credits and red for debits. Easier to see and weird since the credits are no longer green. ### 5/5 — The Best Bank Ever *2021-01-02, version 20.2.60* We’ve been West Alabama Bank customers for about 40 years. They’re the most helpful and friendly bank around!! ### 5/5 — All I use *2019-01-15, version 18.2.70* Great app it’s all I use, don’t have to go to the bank much anymore ### 5/5 — Still times out *2018-04-26, version 17.4.81* App times out A LOT since last update. Have to close and reopen app about every 3rd use and sometimes more often to get logged in. Customer service advised looking for updates that may be “out there”. No clue what that means and app still crashes. Previous version worked virtually flawlessly. ### 5/5 — Great banking app! *2014-11-26, version 4.6.37* This is the perfect banking app. Simple, clean interface and very user-friendly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*