# West Coast Eagles Official App — user reviews > 96 indexed App Store user reviews of West Coast Eagles Official App by Telstra Limited, rated 4.70/5 from 78 ratings. - Source: https://appshunter.io/ios/app/west-coast-eagles-official-app/id510373941/reviews - App overview in markdown: https://appshunter.io/ios/app/west-coast-eagles-official-app/id510373941.md - Rating breakdown: 5★ 63 · 4★ 10 · 3★ 1 · 2★ 2 · 1★ 2 ## What do users think of West Coast Eagles Official App? Overall sentiment: negative **Pros** - 👍 Easy ticket transfer functionality - 📱 Comprehensive team information and news - ⚽ Multi-league coverage (AFL, AFLW, WAFL) - 🎯 Good for checking scores and fixtures - ❤️ Strong fan engagement and team loyalty features **Cons** - 🐛 Ticketmaster integration constantly fails - 🔐 Frequent forced re-logins and password resets - ❌ Tickets not displaying or loading properly - ⚠️ App crashes when accessing tickets - 🔄 Unreliable ticket refresh functionality - 😤 Poor user experience with ticketing system - 📵 Notification system not working reliably - 🗂️ Cluttered and confusing interface layout - 🐢 Slow app performance and delayed news updates - 🎮 AI chat feature frustrating and intrusive **Commonly reported bugs** - 401 error when accessing tickets - Login loops requiring repeated password resets - Ticketmaster connection crashes and timeouts - Tickets not appearing in app despite being purchased - App freezes when trying to refresh member tickets - Error messages 'please try again later' appearing frequently - Ticket transfer failures - Notification bubble stuck on screen - Videos failing to load (pre-game show) - Incorrect member names on account not updating - Email notifications delayed - App breaking after forced updates **Most requested features** - Bring back physical membership cards - Pre-load tickets in app instead of requiring Ticketmaster connection - Increase font size/text scaling capability - More video footage of training and behind-the-scenes content - Improved audio quality for post-match coach interviews - More detailed player profiles and history - Restore podcast section (Coast to Coast) - Earlier ticket release dates for season planning - Direct messaging capability to coaches and players - More frequent website and content updates ## Newest reviews (15 of 96) ### 2/5 — Ok but……..YOU WONT LET ME UPDATE!?!? *2026-04-04, version 5.5.2* I LOVED THIS TILL I COULD NOT UPDATE ABOUSLOUTLY SUCKS BTW PROBS UPDATE WITH NEW FEATURES ### 4/5 — West Coast Eagles *2025-12-12, version 6.1.0* Have always followed the Eagles. Great team full of fabulous players, especially in the early days.Peter Matera and Glen Jackovich great team players. This is years ago, really enjoyed watching inthe old days. ### 4/5 — Review *2025-09-15, version 5.5.5* It was to hard to put in my phone number for ticketmaster ### 3/5 — Eagles app *2025-08-22, version 5.5.5* It’s annoying when I get AFLW notifications because I don’t really care about that league and make the eagles actually win more then 2 games in a season then start sending notifications about injured players and deboutons because it doesn’t really matter if your not winning games but overall the app is good and useful when i want to reasearch deep into the eagles and damn you willi Rioli, Cole archee, and Jack darling shouldn’t of left when Josh Kennedy retired ### 2/5 — Ticket release *2025-05-26, version 5.5.4* I continue to frustrated by the tickets not being released earlier. They used to be released at the start of the season, which made planning a lot easier. ### 1/5 — App is SO glitchy *2025-04-30, version 5.5.2* SHOCKING APP. Trying to access membership tickets in days prior to the match is really hit and miss and it often comes up with a ‘please try again later’ warning. I shouldn’t have to log out and log in again every time I want to get my tickets. Fix the problem! ### 1/5 — App *2025-04-16, version 5.5.2* Always get an error on the app. Linking it with ticket master has been an unpleasant experience. Experiencing issues accessing my tickets for tomorrow game ### 1/5 — Tickets *2025-04-16, version 5.5.2* Nearly impossible to access members tickets when you need to prior to game day. ### 4/5 — Useless *2025-04-15* The app defaults to am Ai chat which is more frustrating to deal with than watching games at the moment. Surely we have enough torture going in ### 1/5 — Can’t download tickets *2025-04-11, version 5.5.2* The ticket part does not work half the time it won’t load them ### 1/5 — Not great *2025-04-09, version 5.5.2* Never works. Can never access my tickets. Honestly, get new technology or something ### 1/5 — Tickets now not working *2025-03-30, version 5.5.2* App was fine last week, this week they make me update and now o can’t access tickets. ### 1/5 — Terrible *2025-03-29, version 5.5.2* Constantly doesn’t load. Disappointed bring back the cards! ### 1/5 — Tickets *2025-03-15, version 5.5.2* It’s really hard to try and connect your tickets through the app and ticketmaster. Needs fixing and the tickets would be a lot easier to access if they are already loaded in… ### 3/5 — I love the team but the app could be improved! *2025-03-15, version 5.5.2* The app is glitchy, unintuitive, and up-to-date with the latest features of other apps. However, I’m happy to tolerate these issues because the team is the best. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very poor app *2025-08-10, version 5.5.5* Have to login multiple times. Doesn’t have my tickets ### 1/5 — Ticketmaster connection is horrible. *2025-08-08, version 5.5.5* The app works okay and does a good job of the info you want, but the connection to Ticketmaster is horrible to deal with and most of the time when you go to the app to look at your tickets it needs to log into Ticketmaster and has major problems. ### 1/5 — POS *2025-07-04, version 5.5.4* Every time i try and access a ticket i get a 401 error message. ### 1/5 — Game tickets nightmare *2025-06-29, version 5.5.4* Almost every time I try to get my game tickets I am asked to resubmit my password which requires I reset this each time. What a pain in the …. Surely this whole system can be made much much easier these days. It’s a joke how bad this is. ### 1/5 — Worst clunky app *2025-06-15, version 5.5.4* It’s like they set out to make the ticketing through this app as bad and clunky and as terrible a ux experience as possible. Constant cycling of logins and resetting passwords. It is horribly bad. ### 1/5 — Appalling *2025-06-01, version 5.5.4* Ticketmaster link never works always crashes and is just awful ### 1/5 — Terrible App *2025-06-01, version 5.5.4* This is a terrible app. Guaranteed to breakdown whenever you want to access and save your game day tickets. And it is connected to Ticketmaster which is just as clunky and also difficult to access you tickets. ### 1/5 — Ticket master portal poor *2025-05-18, version 5.5.4* Had so many issues this year getting my tickets off this app. Needs attention!!! ### 1/5 — Member tickets *2025-05-12, version 5.5.2* App has been unreliable for accessing member tickets. Was unable to 'refresh' for the Melbourne home game and receiving the same error for the St Kilda home game. Sort the bugs out ### 1/5 — App is broken *2025-05-03, version 5.5.2* Currently broken! Can't get my tickets. ## Most praised reviews (10 highest-rated) ### 5/5 — just a great team *2026-02-18, version 7.2.0* Harley Reid ### 5/5 — Love my club *2025-08-05, version 5.5.5* We will be back and I’m 100% behind you ### 5/5 — Mr reliable *2025-06-20, version 5.5.4* The ayatollah of consistency in providing spectacular intercepts in defence. Must be offered defence coaching role during this current rebuild. ### 5/5 — App for tickets *2025-05-26* The access to tickets each week is a very bad and at times frustrating experience and process Please bring back the physical membership card ### 5/5 — The best afl team ever *2025-04-28, version 5.5.2* I love the west coast eagles I will always be loyal to them and I’m a member of them ### 5/5 — Good luck 🦅 *2025-03-11, version 5.5.0* ❤️ ### 5/5 — Best team ever *2024-10-19, version 5.4.3* It is a great app and also wce r the best and just crossing my finger there on the rise ### 5/5 — AMAZING APP *2024-08-09, version 5.4.3* Literally is the best I can check afl scores and see the team players aflw too and wafl it is the best afl app I’ve had so far ### 5/5 — West coast eagles *2024-06-05, version 5.4.2* I love the west coast eagles! ### 5/5 — West Coast Eagles *2024-04-23, version 5.4.2* Simply the Best in the West 💙💛🦅💙💛🦅❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*