# West Sacramento Connect

> Connect with city staff to report and resolve non-emergency issues. (iPhone/iPad app by City of West Sacramento.)

- Source: https://appshunter.io/ios/app/west-sacramento-connect/id986520729 (this page in markdown: same URL + `.md`)
- Developer: [City of West Sacramento](https://appshunter.io/developer/1541946726)
- Category: Productivity, Utilities
- Price: Free
- Rating: 2.67/5 from 3 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 19 MB
- Languages: Arabic, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more
- Released: 2015-06-22
- Data updated: 2026-07-16
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/west-sacramento-connect/id986520729/reviews.md

## What is West Sacramento Connect?

West Sacramento Connect gives residents the ability to connect directly with City staff to resolve non-emergency issues more efficiently and effectively.
Here’s how it works:
1.        See something that needs to be fixed?   
2.        Submit a service request, and even attach a photo.
3.        City staff receive the request and fix the problem!
4.        You get notified when the service request is completed.
You can also monitor requests, provide comments, follow other requests in the City of West Sacramento, and keep up to date on the latest community news and events.  
Download the app to get started today!

## Key features

- Submit service requests with photos
- Track request status and get notifications
- Monitor and comment on other requests
- Stay updated on community news and events
- Direct connection with city staff

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/west-sacramento-connect/id986520729/reviews.md

### 2/5 — Not formatted for cell phones.

*2023-01-07*

This app doesn’t let resize it for your phone/ isn’t suited for phones so the text is cut off even when you are reading or submitting a comment. Also be aware that comment will be public unless you mark it as private, so just fyi you may not want your phone number public.

### 2/5 — Doesn’t work

*2020-11-22*

iOS 14 app crashes on launch 

Prior... 

Please fix the text entry in the description field. Copy and paste doesn’t work well, repositioning the cursor doesn’t work at all. Makes it hard to write a proper description of an issue.

### 1/5 — Does not work

*2020-11-07*

Does not work with new iOS

### 2/5 — App keeps crashing

*2020-10-02*

Can’t use the app because it keeps crashing.  Have deleted and reinstalled, still doesn’t work.

### 1/5 — Issue cannot be submitted

*2017-04-15*

I used to really like this app, but now whenever I try to submit a reported issue, I just get a message that it cannot be submitted. It's not working at all if I can't report it. Please fix!

### 5/5 — Cool

*2015-10-12*

Sacramento is sick🌻

## Frequently asked questions about West Sacramento Connect

### How do I report an issue with West Sacramento Connect?

You can submit a service request directly through the app. Simply tap to report an issue, attach a photo if needed, and send it to city staff for resolution.

### Can I track the progress of my service requests?

Yes, West Sacramento Connect allows you to monitor the status of your requests. You will also receive notifications when a service request you submitted is completed.

### Does West Sacramento Connect have ads?

Yes, West Sacramento Connect contains advertisements.

### What devices is West Sacramento Connect available on?

West Sacramento Connect is available for iPhone and iPod devices.

### How often is West Sacramento Connect updated?

The latest version, 4.3.0, was released on December 9, 2021. Updates typically address bug fixes and performance improvements.

### What is the age rating for West Sacramento Connect?

West Sacramento Connect has an age rating of 4+, making it suitable for a wide range of users.

### What do users think of West Sacramento Connect?

User feedback indicates a mixed reception, with an average rating of 2.7 stars from 3 ratings.

### Is West Sacramento Connect free to use?

Yes, West Sacramento Connect is free to download and use. However, it does contain advertisements.

## Version history (last 5 releases)

### 4.3.0 — 2021-12-09

New in v4.3:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 4.2 — 2021-05-26

New in v4.2:
- AppTrackingTransparency
- Bug fixes

### 4.1.4 — 2021-03-04

New in v4.1.4:
- Bug fixes

### 4.1.2 — 2020-12-03

New in v4.1.2:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 3.9.6 — 2017-02-27

New in v3.9.6:

- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-16.*