# West Union Bank Mobile — user reviews

> 5 indexed App Store user reviews of West Union Bank Mobile by West Union Bank, rated 4.73/5 from 128 ratings.

- Source: https://appshunter.io/ios/app/west-union-bank-mobile/id1108051829/reviews
- App overview in markdown: https://appshunter.io/ios/app/west-union-bank-mobile/id1108051829.md
- Rating breakdown: 5★ 104 · 4★ 19 · 3★ 2 · 2★ 1 · 1★ 2

## Most critical reviews (5 lowest-rated)

### 1/5 — Unacceptably slow

*2020-07-18*

Ever since the bank has upgraded their online services it takes a full 5-10 minutes for me to open the app on my iPhone OR the website on my computer. This holds true for both WiFi and with a strong cell phone signal. The bank suggested I delete the app and reinstall it. It made no difference.  I can’t tell you how many times I’ve wanted to check my balance or see if a payment went through and I’ve just given up. It is very inconvenient and I’m planning on changing banks because I prefer online banking over keeping a paper check register.

### 4/5 — App on my phone

*2018-03-11*

I love the app!  It allows me to transfer money from one account to another anytime. The only reason I didn’t give it 5 stars is because when it is time to change the password it has not allowed me to do that on my phone. I have had to be on a computer and it then says I need to change my password. I don’t have a Home computer so this has been difficult a couple of times. Other than that love the app!

### 5/5 — Loyal

*2019-10-25*

Thank you for taking great care and concern for your customers!

### 5/5 — Great Mobile Banking

*2019-02-20*

The West Union Bank Mobile allows us to travel and keep everything current with bills at home....wonderful service and easy to use!

### 5/5 — AWESOME App

*2016-11-15*

This app is very easy to use and makes managing my accounts quite convenient!!!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*