# Westbound: Pioneer Adventures — user reviews > 102 indexed App Store user reviews of Westbound by Garden City Games Ltd, rated 2.30/5 from 173 ratings. - Source: https://appshunter.io/ios/app/westbound-pioneer-adventures/id1021491342/reviews - App overview in markdown: https://appshunter.io/ios/app/westbound-pioneer-adventures/id1021491342.md - Rating breakdown: 5★ 33 · 4★ 15 · 3★ 14 · 2★ 17 · 1★ 94 ## What do users think of Westbound? Overall sentiment: negative **Pros** - 🎮 Engaging city-building simulation mechanics - 🎨 Attention to detail in game design - 📖 Interesting character storylines - 😊 Fun and addictive gameplay when working **Cons** - 🐛 Frequent crashes and freezing - 🐛 Missing or improperly loaded game assets (black squares/outlines) - 💸 Aggressive monetization requiring paid pickaxes - 🚫 Persistent 'Carson tinkering with servers' error messages - 📱 Cross-device progress loss and synchronization issues - 🔌 Constant server connectivity problems - ⏸️ Game won't load or gets stuck on loading screens - 🛒 Store/marketplace won't load items - 🚫 Inability to complete quests due to inaccessible locations - 📉 Significant decline in game quality and maintenance - 😤 Non-responsive customer support - 💰 Paid items not delivered after purchase - 📊 Free reward offers not crediting properly **Commonly reported bugs** - Game crashes on startup or during gameplay - Assets fail to load (characters and items appear as black squares) - Server connectivity errors ('Carson is tinkering') - Game freezes and becomes unresponsive - Store/marketplace fails to load inventory - Progress loss after force closure or update - Unable to access specific game locations (Ruby's Canyon) - Free pickaxe offers not crediting to account - Paid purchases not delivered - Daily bonus wheel crashes repeatedly - Facebook login integration broken - Game won't load past title screen or loading bar - Incompatibility with iOS updates - Flickering and screen glitches - App closes when exiting and re-entering **Most requested features** - Daily free pickaxe rewards system - Building that generates pickaxes over time - Ability to earn pickaxes through gameplay without payment - Use in-game currency (silver) to purchase pickaxes - Reduced crop growth timers - Weekend special games and challenges - Flat-rate game pricing instead of microtransactions - Better Facebook integration for neighbor invitations - Fix free reward offers from third-party providers ## Newest reviews (15 of 102) ### 2/5 — Was good *2021-09-21, version 1.2.2* Used to be a good game, now almost unplayable due to most of the assets missing for the buildings and characters. Also can’t connect via Facebook or get free pickaxes like you used to ### 1/5 — Keeps crashing on iPad *2021-02-25, version 1.2.2* Just what the title says... keeps crashing 😩 ### 1/5 — The game keep loading *2021-01-29, version 1.2.2* I can’t play for the last couple of weeks the game been loading I done brought stuff an can’t play nothing ### 1/5 — Can’t Even Play *2020-09-06, version 1.2.2* The game kicked me out after a few minutes of first time play. It never let me back in again. ### 1/5 — Westbound Pioneer Ad, *2020-09-05, version 1.2.2* This game is so wicked I spent a lot of money and I think I deserve a Refund,Taking people’s money and drop the game, I played along time and I want a REFUND!my email is mfj1953@gmail,com you need to reply!! ### 1/5 — Crashes *2020-07-05, version 1.2.2* Barely loads then crashes. Deleted ### 1/5 — Won’t load! *2020-06-20, version 1.2.2* I downloaded this game and I kid you not, after less than two minutes of playing it crashes. I wasn’t even finished with the tutorial yet. And when I tried to renter the app, it would crash before I could get in. Really just very disappointing ### 1/5 — Won’t Load *2020-04-30, version 1.2.2* Have tried loading this game repeatedly on Kindle fire and iPhone. Have deleted and reinstalled the app several times. Have updated the app. Can’t get the game to load. ### 1/5 — Game not working *2020-04-22, version 1.2.2* The game won’t even open for me to play it!!!! ### 1/5 — Won’t even load *2020-04-17, version 1.2.2* I have installed and uninstalled this game at least 5 times now. It won’t load at all. I used to love this game on my android phone but now that I have an iPhone the game is crashing before it ever loads. ### 2/5 — Game quits while loading *2020-04-03, version 1.2.2* Downloaded app, every time launch, the game shuts down. Disappointed. ### 1/5 — Loading problems *2020-02-29, version 1.2.2* I played this game a few years back and liked the game, but it seems like the devs are having problems with the game now. It just won’t load and just shuts down when I try and open it. I have read several issues other people are having with the game. Check out the devs reply, it’s always the same thing. “Sorry your having a problem and send us an email with your problem”. It seems like they aren’t going to help. Deleted and not going to download again. ### 1/5 — Lots of problems *2020-01-10, version 1.2.2* It does this thing where it won’t let you buy any buildings. I’ve been deleting it and downloading it again but that won’t even help now. Updated IOS and now it completely won’t work. Kind of a shame. ### 1/5 — Needs fixing *2019-12-02, version 1.2.2* I love the game and I used to play a lot, I recently downloaded it but it keeps crashing, and I’m on a iOS device. ### 1/5 — App won’t open *2019-11-22, version 1.2.2* I downloaded this app, and played it for 5 minutes and got kicked out. Now it starts to download and kicked out. I can’t get it to open. I have 264gb of memory so that is not the problem. Full internet access. Maybe if devs will fix the iOS version then I will play it ## Most critical reviews (10 lowest-rated) ### 1/5 — Wasted potential *2026-02-15, version 1.2.2* I remember playing this game when I was younger and its quality was SO much better then. Idk if there has been a decline in maintenance now, but when I recently reinstalled this game, I found so much more errors. For one, a lot of the items and even one of the characters (Norma Jean) don’t even load in properly and are basically black squares and outlines, ruining the aesthetic immersion that I enjoyed when I was younger. And I can’t even visit Ruby’s canyon for one of the quests like I did before because “Carson is tinkering with the server”. I wanted to give this game a chance. I really did, even if it was mainly for nostalgia’s sake. I enjoyed the character storylines and the city building simulation mechanics, so it’s disappointing to see how far this game has fallen. What makes it worse is clearly you are not interested in improving this game for the few players you do get because you keep answering all your reviews with the same “give us an email” bot template type of response. And since another reviewer here said they didn’t receive any help even when they DID reach out to you, I think it’s safe to say you clearly do not bother reading feedback anyway. ### 1/5 — Gold rush *2025-01-02, version 1.2.2* I really like this game and been playing it for a long time. I use it on my android device but lately Carson is always tinkering and I am thrown out, why? Posting an update on this game. I first started playing with it several years ago and didn’t have any problems. I even got up in the game where I could accumulate pickaxes and gold. I was playing it on an android tablet, but the tablet broke so I downloaded it onto my phone and my iPad and first off I couldn’t see what was in my town. All I saw was black boxes. Then when I went to my friends, every time I get Carson is tinkering with the system so I can’t do anything. I agree with everyone else. This was a good game at one point but for some reason, it must’ve gotten sold to someone else because whoever has it now is not doing any upkeep. ### 1/5 — Froze *2024-06-11, version 1.2.2* I used to really love this game. I had progressed quite far and then it froze. I deleted it and reinstalled and had to start all over. I purchased some picks but now I get the message that Carson is tinkering with the servers. Please refund me my money and either maintain this game or remove it ### 1/5 — Won’t Load *2024-03-15, version 1.2.2* Hello, PopReach Your app won’t load up at all. I can’t play your app game at all. Because I can’t enter into the game to play it. Please fix the bugs in your app. There is no point on having the game accessible to download if there is no way to play your app game. ### 1/5 — So close.... *2023-02-04, version 1.2.2* You have to buy pickaxes to actually play and none of the items actually load in the store. I used to play this on a desktop years ago and it was so much fun. Now it's like they don't want you to actually play... which seems a little counterintuitive. So disappointed, I was really looking forward to playing this again. I think a few updates and some loosening of the pickaxes. I shouldn't have to pay to play. Just charge a flat rate for the game like you used to instead of trying to force people to rack up a bunch if little charges, it would go along way into getting new players. ### 1/5 — Not working *2022-07-07, version 1.2.2* For days it’s saying not connected to server ### 1/5 — I didn't get what I paid for. *2022-03-03, version 1.2.2* I bought the pack for 19.99 and didn't get what I bought. Either fix the issue or give me my money back. ### 1/5 — Game has been abandoned *2021-12-29, version 1.2.2* Pointless playing, server related errors, no dev support, last updated 5 years ago, full of bugs. ### 1/5 — Meh *2021-09-26, version 1.2.2* I used to love this game spend hundreds of dollars and everything. Switched phones and lost my progress ive email support 5 times have haven’t gotten any response yet! Did this game die? Is it no longer? Please let us know or take it out of the App Store ### 1/5 — Took my money *2021-09-20, version 1.2.2* I tried to pay for the 2.99 one and it kept talking it away from my card I hate this game ## Most praised reviews (10 highest-rated) ### 5/5 — Absolutely amazing *2025-10-22, version 1.2.2* I ABSOLUTELY LOVE THIS I'LL NEVER BE GETTING RID OF IT😀😀😀😀🙂🙂🙂🙂😊😊😊😊☺️☺️☺️ ### 5/5 — PLZ BRING IT BACK *2025-05-05, version 1.2.2* Please bring this game back!!! I can’t get past the loading screen when I download it!! ### 5/5 — Westbound *2021-08-29, version 1.2.2* I can not see my buildings at all ### 5/5 — Good game *2015-08-21, version 1.1.3* I like this game a lot ### 5/5 — Great game *2015-08-18, version 1.1.3* I love this game , been playing for years.... ### 4/5 — Fun With Bugs *2016-07-21* Love the game but can't access anything in the marketplace. It just spins and spins and won't bring up the store for me to purchase anything. Therefore, I can't complete quests. ### 4/5 — Good Game But...Carson is Tinkering w/ Server *2016-07-19* I don't understand what is going on with my server. My wifi is on and running. I downloaded this game recently and now every time I try to access the app, it keeps telling me that "Carson is tinkering with the server." How long will this be? ### 4/5 — Problem *2015-08-28, version 1.1.3* Since the last update I can't open the game anymore. Makes me sad! ### 3/5 — I love this game but it needs updated! *2021-02-18, version 1.2.2* Please update this game. I love it but I can’t get somethings to load. The objects just show up black with a green outline. It will also say can’t connect to server. I’m using IOS 14.4 ### 3/5 — Ok *2020-08-21, version 1.2.2* Disappointed in this game there are hardly any western themed games out there and this one isn’t any good. When I first downloaded it it played fine. Then I exited the appt game to go do something and when I tried to re enter your the game it crashes. Why have a game if it can’t be maintained and run/be played like it’s supposed to. Very disappointed in the developers of this game. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*