# Westdale Living — user reviews > 183 indexed App Store user reviews of Westdale Living by Yardi Systems, Inc., rated 4.55/5 from 1,881 ratings. - Source: https://appshunter.io/ios/app/westdale-living/id1583716313/reviews - App overview in markdown: https://appshunter.io/ios/app/westdale-living/id1583716313.md - Rating breakdown: 5★ 1,167 · 4★ 129 · 3★ 54 · 2★ 36 · 1★ 86 ## What do users think of Westdale Living? Overall sentiment: neutral **Pros** - 🚀 Convenient - 🚀 Easy to use - 🚀 Efficient - 🚀 Helpful - 🚀 User-friendly - 🚀 Functional - 🚀 Straightforward - 🚀 Sleek - 🚀 Seamless integration - 🚀 Quick payments - 🚀 Maintenance requests - 🚀 Informative - 🚀 Organized **Cons** - 💰 High fees - 🐛 Glitchy - 🐛 Unreliable - 🐛 Slow - 🐛 Crashes - 🔒 Poor security - 🔒 Doesn't remember login - 🔒 Lacks notification settings - 🔒 Inconsistent between app and website - 🔒 Lacks communication with staff **Commonly reported bugs** - Balance display issues - Payments not properly recorded - Autopay settings not working - Login issues - Maintenance request issues **Most requested features** - Itemized billing - Ability to split payments - Ability to reserve amenities - Ability to open gates/doors - Ability to reject/comment on maintenance work - Improved notification settings - Consistent experience between app and website ## Newest reviews (14 of 183) ### 4/5 — Tenant *2026-07-13, version 26.4.0* Great and prompt response. Staff is always in a good mood and smiling. Very good people. ### 4/5 — Funcional *2026-06-30, version 26.4.0* Es una app funcional, hay veces un poco lenta pero se logran los objetivos. ### 4/5 — Buena *2026-06-15, version 26.4.0* Bastante amigable solo que no deja agregar cuentas bancarias si no puras tarjetas ### 3/5 — Payment *2026-05-30, version 26.4.0* After the update, I can’t scroll down to use Apple Pay. ### 5/5 — Estupenda experiencia *2026-03-29, version 25.8.0* Rápida, exitosa y fácil la experiencia con Westdale living. Contiene imágenes fieles y cautivadoras del interior y exterior de sus condominios. Refleja la tranquilidad y vida amena que te acoge desde que visitas por primera vez cada una de sus villas, particularmente Bay village 1. Las formas de Pago que te brinda es lo mejor, rápidas y seguras. Excelente opción, totalmente recomendada. ### 5/5 — Good *2026-03-08, version 25.8.0* Very good ### 4/5 — Easy to use *2026-02-27, version 25.8.0* Helpful but maybe needs other categories ### 5/5 — Great app *2026-02-24, version 25.8.0* Very easy to use and navigate ### 5/5 — Una app fácil de manejar *2026-01-29, version 25.8.0* Es sencillo hacer las solicitudes y pagos. ### 5/5 — Best apartments in Columbus *2026-01-27, version 25.8.0* Great people and safe ### 5/5 — Easy to use *2026-01-01, version 25.8.0* Very intuitive ### 5/5 — Resident *2025-12-19, version 25.8.0* I love the app it’s very user friendly and I’m able to complete almost everything I need online. ### 5/5 — Great app *2025-11-30, version 25.8.0* Super convenient! ### 5/5 — Good and easy to use *2025-11-28, version 25.8.0* Good and easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Westfalen Living App *2026-04-01, version 25.8.0* The app is convenient to use and fairly simple the downside for me is when paying your rent It was stated through the apartment email prices for various payment types either the price list wasn't accurate or they are taxing the price stated and not informing you of the plus tax that will be added to there price list. I feel the customer should be completely informed when using an app when making a purchase or payment. 😊 ### 1/5 — Bad *2026-04-01, version 25.8.0* Bad ### 1/5 — do not move into these apartments *2026-03-14, version 25.8.0* not worth it. we have a roach isssue that no one is trying to fix. ### 1/5 — Fishy Service *2026-02-25, version 25.8.0* Over charged but so does the rest of Florida ### 1/5 — Service fee *2026-02-02, version 25.8.0* Why charge $18-ish to make a payment online? You’re saving the over the counter guy salary, avoid queue on your offices and yet charging for making it simple for you and us? That’s cheap ### 1/5 — Rent payment *2025-12-03, version 25.8.0* There shouldn’t be fee a to pay our rent. Rent is expensive, times are hard in America! ### 1/5 — No Help *2025-06-26, version 24.6.0* Constant error messages when I try to update my information and there’s no where to contact support. ### 1/5 — Stop asking to leave reviews *2025-02-19, version 24.6.0* 0 ### 1/5 — Bad *2025-01-31, version 24.6.0* Won’t let me add my debit card to pay my rent. Stupid ### 1/5 — Mediocre *2024-12-21, version 24.6.0* Front office doesn’t respond at all to emails or phone calls/voicemails. Basically impossible to digitally get ahold of anyone with issues. It’s clear they only care about new business and not current tenants ## Most praised reviews (10 highest-rated) ### 5/5 — Rent *2026-08-03, version 26.4.0* Easy way to pay rent save time ### 5/5 — Gracias *2026-07-30, version 26.4.0* Agradezco por hacer una app tan sencilla de usar. ### 5/5 — Great! *2026-06-11, version 26.4.0* Easy to use and makes things easy. ### 5/5 — Wonderful Interface *2026-05-30, version 26.4.0* It’s super easy to pay, review, and put in a work order. Been using this app for about a year and have had no complaints and it’s a smooth experience so far! ### 5/5 — rent *2026-05-28, version 26.4.0* good app very easy ### 5/5 — Muy buena *2026-05-23, version 26.4.0* Aquí checas y controlas todos tus pagos excelente ### 5/5 — User Friendly *2026-05-19, version 26.4.0* The app is easy to use and is very direct& clear. ### 5/5 — Easy to use *2026-05-14, version 26.4.0* The app is perfect. Easy to understand. Always up to date. ### 5/5 — Appliance *2026-05-11, version 26.4.0* The maintenance team was professional and helpful. They responded quickly to my request and repaired the window screen properly. The staff was respectful and completed the work efficiently. Thank you for the great service. ### 5/5 — Easy to use *2026-05-11, version 26.4.0* Very intuitive --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*