# Western Kosher — user reviews

> 18 indexed App Store user reviews of Western Kosher by My Cloud Grocer, LLC, rated 4.80/5 from 107 ratings.

- Source: https://appshunter.io/ios/app/western-kosher/id1358000115/reviews
- App overview in markdown: https://appshunter.io/ios/app/western-kosher/id1358000115.md
- Rating breakdown: 5★ 95 · 4★ 8 · 3★ 3 · 2★ 0 · 1★ 1

## Most critical reviews (10 lowest-rated)

### 1/5 — Difficult

*2021-07-01*

- can’t pick order up at Fairfax?
Called Fairfax and the person I spoke with was patient even though I was stressed by the app. Fairfax order dept is the best.

### 3/5 — Not stable and hard to navigate

*2023-05-10*

Title says it all

### 3/5 — Want to love this app but can’t.

*2021-01-28*

I love the food at Western Kosher but I find this app a bit hard to navigate. It is hard to do on my phone because it keeps cutting out. I had to reboot three times today just to place my order. Also, please make the quantities on the take out consistent. I never know how much I’m getting or if it’s based on per piece or per pound. If these things could be corrected I’d be very happy. Thanks.

### 4/5 — Thanks

*2024-05-30*

Thank for your support Simon

### 4/5 — Everything cool except delivery

*2024-04-02*

The FedEx delivery part of the app is very confusing and if it wasn’t explained to me in the store I would have never been able to figure it out. Needs a separate drop down box like 3 “ pickup, local delivery, or fed ex delivery”

### 4/5 — Effective efficient- needs more info

*2023-09-18*

I love the app. It remembers my favorites; allows to search by sale or type of food; the search is decent and the pictures are pretty realistic. 

My only complaints are where information is lacking: lack of photo; & rarely a hint much less a list of ingredients or even a description of food item (not all grew up with same cultural background & thus exposure same foods..). ONCE, I saw a recipe with links to ingredients- I was so excited! And generally if you are nice to employees by phone or email- they are helpful in return.. 
B’hatzlacha.

### 4/5 — App

*2022-08-11*

It’s very touch sensitive

### 4/5 — Great, but have to keep checking

*2021-02-21*

Great selection, occasional good sales on items I buy, but some items I like are not always available.

### 5/5 — 5 star quality and service..

*2023-07-04*

I was wary ordering from a location so far away. I’ve been very impressed with the service. When I call from SF to ask a question, I’ve always been more than satisfied. There are no excuses — just excellent help and great products. I wish there was a kosher butcher in SF, but the only alternative is trader Joe. I’d rather order from Western.

### 5/5 — Excellent

*2022-03-15*

The Western Kosher App works very well and quickly. Never had an issue.

## Most praised reviews (8 highest-rated)

### 5/5 — Phenomenal

*2021-07-30*

Very easy to use

### 5/5 — Better then before

*2021-03-02*

Easier to use

### 5/5 — Easy to use

*2021-02-25*

Great app for getting what I need during the pandemic without having to go into the store. I know there are more items in the store that are not yet in the app. Would really like gluten free options

### 5/5 — Great App!

*2021-02-19*

Easy to navigate & find what I need

### 5/5 — Great app

*2021-02-04*

easy to use

### 5/5 — Western kosher

*2021-01-27*

They are amazing . Very helpful and friendly . They have helped us so much during Covid ..

### 5/5 — Western Kosher App

*2021-01-14*

Generally pretty good. 

Some meat items you need to use the search function.

Some things that you might want are not common to most customers, and I suppose, you have to call in with sufficient time to source the product

### 5/5 — Good & Kosher

*2019-01-27*

My go-to Kosher spot. Amen!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*