# Western National

> Utility app for accessing insurance account information and services. (iPhone/iPad app by Western National Mutual Insurance Company.)

- Source: https://appshunter.io/ios/app/western-national/id579058271 (this page in markdown: same URL + `.md`)
- Developer: [Western National Mutual Insurance Company](https://appshunter.io/developer/579058274)
- Category: Utilities, Finance
- Price: Free
- Rating: 1.16/5 from 19 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 1 MB
- Languages: English
- Released: 2012-12-10
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/western-national/id579058271/reviews.md

## What is Western National?

The Western National app gives you quick-and-easy access to account information and services, including:

•	   The ability to pay a bill and to view your history of online payments (available by signing in with your MyAccount profile)
•	   A digital copy of the ID card for each vehicle on your personal auto policy (available by signing in with your MyAccount profile)
•   	Access to basic policy and agency contact information (available by signing in with your MyAccount profile)
•   	Location services to help you find the nearest auto repair center, tow truck, locksmith, or other service provider
•   Access to other useful auto & home resources ("What to do when your car runs out of gas", "What to know before you tow", and several more)
•	   Contact Western National

    	Note: Certain services are available only to customers of Western National Insurance.

## Key features

- Pay bills and view payment history
- Digital vehicle ID cards
- Policy and agency contact information
- Location services for service providers
- Auto and home resource guides
- Contact customer support

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/western-national/id579058271/reviews.md

### 1/5 — Just the website

*2022-10-12, version 3.0.4*

This app is nothing more than a terrible “wrapper” for their website. There is no biometric login capabilities. Can’t really access the policy documents. No way to easily see your insurance card(s).  Just make sure you keep getting the paper insurance cards because this app is garbage.

### 1/5 — Awful

*2022-04-08, version 3.0.4*

What a terrible experience every month. And now I need to update my cc for payments and it only asks for the expiration month and not year. So I get an error that my date is wrong. Is cheap insurance even worth it?

### 1/5 — Not worth it

*2022-04-02, version 3.0.4*

App is slow and crashes often. No option for fingerprint login. Links for documents don’t work. Not sure why this app is available. I have to use my computer for most activities because the app doesn’t work well.

### 1/5 — Can’t Even Log In

*2022-02-18, version 3.0.4*

I can’t get past the 2 factor Authenticator. It sends me a passcode to my email, I enter it, the screen refreshes asking for another passcode, I get a new passcode to same email, and repeat. Thought it was my VPN at first, but no.

### 1/5 — Worthless

*2022-01-03, version 3.0.4*

This has to be the most worthless app in the App Store. It does absolutely nothing that it’s suppose to. I find it inconceivable that in todays technological world that they can’t get this app right, Western National should be embarrassed to have their name attached to this garbage.

### 1/5 — Sooooooo slow

*2021-12-28, version 3.0.4*

This app is so terribly slow. Just trying to see when my car insurance is due, won’t even open it and when it does it tells me the amount but not the date.

### 1/5 — Is this thing on?

*2021-03-20, version 3.0.3*

It crashes more often then works, at least we know they don’t spend our money to pay anyone to keep this up to date.

### 1/5 — Garbage

*2021-03-01, version 3.0.3*

So bad I’m in the process of switching insurance companies.  Get with the times!

### 1/5 — Terrible

*2021-02-26, version 3.0.3*

Had for over a year. Awful from day one. Today it’s just a blank screen...nothing... Why isn’t anyone working to improve? Reviewing docs is confusing. Hard to find proof of insurance cards. Payment is difficult. Have a PAY NOW button. Have a YOUR POLICY DOCUMENTS button. Have a PROOF OF INSURANCE button. Have a CONTACT US button. How hard can that be?

### 1/5 — Just carry paper copies of your cards

*2020-10-29, version 3.0.3*

Login and password process is extremely cumbersome. It forces password resets that disrupt what you are trying to do. I only need to access this app once or twice a year to renew registration or some such and it always forces a reset. I was hoping this app would reduce the amount of clutter in my wallet and cars but it utterly fails at that. I end up having to use the main website from a computer rather than fight with this mess.

## Frequently asked questions about Western National

### What services does Western National offer?

Western National provides access to account information, bill payment, digital ID cards for vehicles, policy details, and contact information. It also includes location services for finding nearby auto repair centers and other service providers.

### Is Western National free to use?

Yes, the Western National app is free to download and use. It is available on iPhone, iPad, and iPod.

### What devices does Western National support?

Western National is supported on iPhone, iPad, and iPod devices. The app is rated for ages 4 and up.

### How often is Western National updated?

The latest version of Western National is 3.0.4, which was last updated on March 25, 2021. Users can expect updates to improve functionality and add new features.

### Can I access all features without signing in to MyAccount?

Certain services, such as paying bills, viewing payment history, and accessing digital ID cards, require signing in with your MyAccount profile. However, basic policy and agency contact information are available without signing in.

### What kind of resources are available in Western National?

The app offers useful auto and home resources, including guides like 'What to do when your car runs out of gas' and 'What to know before you tow', among others.

### What is the user rating for Western National?

Western National has a rating of 1.2 stars from 19 ratings. This indicates a generally negative user sentiment based on the available data.

### Who is the developer of Western National?

Western National is developed by Western National Mutual Insurance Company. The app was first released on December 10, 2012.

## Version history (last 5 releases)

### 3.0.4 — 2021-03-25

• Fix white screen on app launch

### 3.0.3 — 2019-09-12

Bug fixes.

### 3.0.2 — 2018-11-28

Improvements to viewing documents.

### 3.0.1 — 2018-10-25

Improvements to login steps and viewing documents.

### 3.0.0 — 2018-04-25

•Added the ability to access and view policy documents through the app
•Added helpful tips to the Resources section
•Added the ability to see your full payment history, regardless of your payment type
•Fully integrated the MyAccount interface for a consistent user experience between desktop and mobile

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## More apps by Western National Mutual Insurance Company

- [Umialik](https://appshunter.io/ios/app/umialik/id980685148)

All apps by Western National Mutual Insurance Company: https://appshunter.io/developer/579058274

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*