# Western Security Bank — user reviews > 31 indexed App Store user reviews of Western Security Bank by Glacier Bank, rated 4.80/5 from 1,713 ratings. - Source: https://appshunter.io/ios/app/western-security-bank/id6473799633/reviews - App overview in markdown: https://appshunter.io/ios/app/western-security-bank/id6473799633.md - Rating breakdown: 5★ 1,516 · 4★ 128 · 3★ 31 · 2★ 15 · 1★ 23 ## What do users think of Western Security Bank? Overall sentiment: positive **Pros** - 👍 User-friendly app - 🚀 Convenient and easy to use - 💡 Customizable dashboard - 🚀 Sleek and organized design - 🚀 Improved functionality - 💡 Ability to transfer funds to other banks - 💡 Remote deposit feature - 👍 Great new features **Cons** - 🐛 Constantly locks users out of accounts **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (16 of 31) ### 5/5 — Great app! *2024-02-01* Absolutely love this app, so user friendly. It has so many new features like bank to bank transfers and the ability to add travel alerts yourself on your debit card. **Developer response:** Thank you for your review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — New App *2024-02-01* Love being able to organize all my accounts and see all my debit cards **Developer response:** Thank you for your review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — Great App! *2024-01-31* I love the external transfer function! **Developer response:** Thank you for your review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — OBSESSED *2024-01-30* Love love love the new app!! So easy to use and so many functions are available now that makes it so much easier for me to do all my banking easily! So happy for this new app and also love that is called Western Security Bank now!! Thanks guys!!! **Developer response:** Thank you for your review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — New App *2024-01-30* I am loving the new app so far. It looks great and I appreciate that the online banking experience and the mobile app coincide with each other. Big improvement! **Developer response:** Thank you for your review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — New Online Banking *2024-01-30* I love the option to hide accounts I don’t want to see. I can now make my travel plans through my app and don’t need to call the branch! **Developer response:** Thank you for your review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — Western Security Bank App *2024-01-30* This updated App is very easy to navigate and customize. Its great!! **Developer response:** Thank you for your review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — Western Security Bank Customer *2024-01-30* Very user friendly! The new formatting is very organized and aesthetically pleasing!! **Developer response:** Thank you for your review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — Love it *2024-01-30, version 3.9.0* Love this! Super fast and looks awesome!! Love the app!! ### 5/5 — Much improved! *2024-01-30* The old app was functional but this new app has more functions, is pleasing to the eye, and is easy to use. I especially like the feature that allows me to easily transfer funds to an account at another bank. Thanks for finally making this app a priority; you hit it out of the park! 😊 **Developer response:** Thank you for your review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — Thank you WSB! *2024-01-30* Love your new app! The remote deposit is so easy! **Developer response:** Thank you for your 5-star review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — New App *2024-01-30, version 3.9.0* Very sleek and easy to use!!! ### 5/5 — New App *2024-01-30* So much more user friendly than the previous version. Love it! **Developer response:** Thank you for your 5-star review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — AMAZING *2024-01-30* This new app is amazing! I love how user friendly it is and I can wait to use these new features! Great job WSB **Developer response:** Thank you for your 5-star review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — Great app *2024-01-30* The new Western Security App is so user friendly with great ways to help out customers with their banking needs!! **Developer response:** Thank you for your 5-star review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ### 5/5 — So much better! *2024-01-30* This is a much better user experience. Clean, easy to navigate, and fast. Love the new system! **Developer response:** Thank you for your 5-star review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. ## Most critical reviews (10 lowest-rated) ### 1/5 — John L Tripp *2026-07-04, version 3.30.2* Does not allow one to view account balances. Not useful at all. ### 1/5 — Account Balances Don’t Load *2026-04-21, version 3.30.2* My account balances don’t load. Tells me to hit retry, that doesn’t help. I try again later, that does nothing. It’s hard to keep track of things when your bank balances doesn’t update more than a week at a time. ### 1/5 — Annoying *2024-03-03, version 3.9.0* Constantly locks you out of accounts…. ### 3/5 — Very glitchy lately! *2026-05-29* I loved this app…then a few weeks ago it wouldn’t load, I tried everything. I re-downloaded it and it at least let me log in, but now every few days it doesn’t refresh and says there is an error with it stuck on refreshed 2 or days ago listed. It is quite annoying. Not more so than going to the App Store and clicking on the contact the developer to just be routed to the western security generic site where there doesn’t seem to be a way to reach the app developer to report the bugs. Please fix! (On current version of iPhone iOS) ### 5/5 — Best! Bank! Ever! *2026-08-25* I’m so happy with how wonderful everyone has been with me whenever I have questions or concerns. I’ve always been shown respect and kindness. Thank you to all the staff at all branches in Billings! ### 5/5 — I’m a gun slinger *2026-01-23* I give him the lazy eye and were physically attached HILTON => I am John Clayton Mayer’s wife. He does own me legally in MT Deanna!!! ### 5/5 — I’m a gun slinger *2025-08-12* I give him the lazy eye and were physically attached HILTON ### 5/5 — We Love our bank *2024-11-05* Wouldn’t bank anywhere else! Fast friendly secure local bank! ### 5/5 — W bank *2024-10-22, version 3.17.0* This bank lowkey fye 🔥 ### 5/5 — Great App! *2024-05-15* Their app is really convenient and easy to use! I love being able to edit my dashboard based on my preferences. ## Most praised reviews (4 highest-rated) ### 5/5 — 10STARS 10STARS!!! *2024-04-08* BY FAR the best bank I’ve ever used!! I’ve banked in 7 different states and 2 provinces. This is BY FAR IS THE BEST, in every way!!! ### 5/5 — Tenth Avenue North idea? *2024-02-14, version 3.9.0* I like it! Letter in the mail with timely execution premiering the App on Jan. 30 with same username & password. Smooth, Western Security. And the kid at Altabank simply says…”There’s an App for that!” ### 5/5 — New app *2024-02-02, version 3.9.0* Love the new app! Great look and feel! Great job WSB! ### 5/5 — Love it! *2024-02-02* This is a great, convenient app compared to the old one. Easy to use. Many more functions and abilities. **Developer response:** Thank you for your review! We are so pleased to hear that you are happy with our new mobile banking experience. Please don't hesitate to reach out at 406.238.8820 for any future assistance. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-19.*