# Western Union Money Transfer — user reviews

> 183 indexed App Store user reviews of Western Union Money Transfer by Western Union Holdings, Inc., rated 4.65/5 from 47,741 ratings.

- Source: https://appshunter.io/ios/app/western-union-money-transfer/id1045347175/reviews
- App overview in markdown: https://appshunter.io/ios/app/western-union-money-transfer/id1045347175.md

## Newest reviews (16 of 183)

### 3/5 — Hard to navigate

*2026-09-07, version 13.4*

I had to do so much to get my transaction verified in order to send to a family member. I’m having a headache right now because of this navigation.

### 3/5 — Stopped

*2026-09-05, version 13.4*

Disappointed that they stopped to transfer for a bank statement that didn’t inform me just an email which I don’t track. I’ve had to resend again.

### 5/5 — International transfer

*2026-08-28, version 13.4*

Straightforward and user-friendly

### 5/5 — Mr D

*2026-08-21, version 13.4*

Best money transfer App

### 5/5 — Reliable

*2026-08-21, version 13.3*

Very reliable secured and friendly app

### 5/5 — Estimating Manager

*2026-08-20, version 13.3*

Well done Western union.

### 5/5 — Mr

*2026-08-19, version 13.3*

Perfect

### 5/5 — Praktisch

*2026-08-19*

Sehr praktisch und schnell

### 5/5 — Most trusted app

*2026-08-14, version 13.3*

I am using this app from last 2 years I find it most trustworthy

### 5/5 — Very reliable

*2026-08-13, version 13.3*

Always a reliable service to support families overseas. Thank you!

### 5/5 — Easy to use

*2026-08-12, version 13.3*

Easy to use and great exchange rate

### 5/5 — Incredibly Efficient

*2026-08-11, version 13.3*

WU is the most convenient way to send money abroad. In some cases the need is urgent. WU never disappoints. First class service and amazingly easy-to-use App.

### 5/5 — Tabi

*2026-08-07, version 13.3*

Great service

### 5/5 — Votre application.

*2026-08-05*

Malheureusement ce n’est plus magnifique cette appli, depuis un moment il faut recommencer plusieurs fois l’opération pour enfin réussir l’envoi ; en plus j’envoie toujours aux mêmes personnes (famille) mais, chaque il faut remettre le profil à jour avec le lien de parenté, mon emploi et ma catégorie socioprofessionnelle ; c’est soûlant !!!Magnifique, rapide, simple et fiable, c’est la meilleure des applications que je connais ; merci pour ça !
Je constate une nette amélioration ; bravo !!!

**Developer response:** Merci d'avoir téléchargé notre application !

### 4/5 — Good App

*2026-08-03, version 13.3*

Good app and good price, need to update the app for better quality. Rate is good now a days(aug-2026)

### 5/5 — User friendly service

*2026-08-03, version 13.3*

Am so grateful

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad app

*2026-08-28, version 13.4*

Since you have changed

### 1/5 — Poor service

*2026-08-22, version 13.4*

I’ve been using WU for 25 years. But receive had many problems using the WU app

### 1/5 — Mm

*2026-08-12, version 13.3*

Every transfer you do goes through review and every bloody time sick of this

### 1/5 — Complicated

*2026-08-01, version 13.3*

Make it simple and easy!

### 1/5 — Hard to send money through

*2026-07-24, version 13.2*

So disappointed I do have receipts without making payment and difficult to use

### 1/5 — Useless

*2026-07-21, version 13.2*

I made transfer and It was cancelled. The email I received that It was cancelled by my bank or my bank is closed what a joke! Also took 3-5 days to refund back my money. I guess you guys need to work on this otherwise please close your platform

### 1/5 — Scammed on the rate

*2026-06-02, version 13.1*

Works well but terrible rates - would have gone elsewhere but seller wanted this channel

### 1/5 — No bank link

*2026-05-26, version 13.1*

You have to manually bank transfer funds using banking app

### 1/5 — Rates

*2026-05-15, version 13.0*

Why you give low rates when it’s high also charging 5 pound fees

### 1/5 — Doesn’t support postal code

*2026-05-14, version 13.0*

I don’t know why western union think postal code has same pattern all over the world my postal code for my home where I want to send money is 57200 and it’s says it’s invalid.  😭😭😭

Please fix this problem as soon as possible.

## Most praised reviews (10 highest-rated)

### 5/5 — Less costly sending here than through my bank

*2026-09-08, version 13.4*

Speedy app and with little cost,sent safely each time

### 5/5 — Tariq

*2026-09-07, version 13.4*

Very nice

### 5/5 — Review

*2026-09-07, version 13.4*

Very fast efficient service

### 5/5 — Reliable and easy to use

*2026-09-06, version 13.4*

Money received shortly with notification from both sender and reciever which is very helpful. The app is very user friendly! Highly recommended!

### 5/5 — Great app

*2026-09-06, version 13.4*

Quick safe transfer will full verification. Fully satisfied with the service.

### 5/5 — Mr

*2026-09-05, version 13.4*

Its handy

### 5/5 — Impeccable service

*2026-09-04, version 13.4*

Very good service

### 5/5 — Transfers made easy

*2026-09-01, version 13.4*

I support a child in Africa as I know his mother and my transfers have been so easy with WU thank you

### 5/5 — MR Nanik Devidas Mulchandani

*2026-09-01, version 13.4*

Excellent

### 5/5 — Super fast

*2026-08-31, version 13.4*

Very fast service

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*
