# Westerra CU Business Banking — user reviews > 11 indexed App Store user reviews of Westerra CU Business Banking by Westerra Credit Union, rated 4.80/5 from 541 ratings. - Source: https://appshunter.io/ios/app/westerra-cu-business-banking/id1435215549/reviews - App overview in markdown: https://appshunter.io/ios/app/westerra-cu-business-banking/id1435215549.md - Rating breakdown: 5★ 455 · 4★ 68 · 3★ 9 · 2★ 3 · 1★ 6 ## What do users think of Westerra CU Business Banking? Overall sentiment: negative **Pros** - 👍 Easy and simple to use - 👍 Great service - 👍 Accessible and professional banking - 👍 Nice and straightforward interface **Cons** - 🐛 Logs out frequently - 🐛 Forgets credentials - 🐛 Frequent error codes - 🐛 Slow app performance - 🐛 Support page not working - 🐛 Mobile deposit issues - 🐛 Support not always helpful - 🐛 Drops calls - 🐛 Notifications not sent until app is opened - 🐛 App only for business banking (personal banking app not global) - 🐛 Unable to deposit checks - 🐛 Unknown error on deposit - 🐛 Doesn't remember screen rotation - 🐛 Help section lacks search - 🐛 Business app not ready - 🐛 Won't accept back of checks - 🐛 Deposits not showing - 🐛 No support outside banking hours - 🐛 Feature hidden or unavailable (mobile deposit) **Commonly reported bugs** - Logs out and forgets credentials - Frequent error codes - Support page doesn't work - Mobile deposit instructions disappear - App is slow - Notifications are not sent until app is opened - Unable to deposit checks with 'unknown error' - App won't remember screen rotation - Help section lacks search functionality - App won't accept the back of checks - Deposits made are not showing - Mobile deposit feature is hidden or unavailable **Most requested features** - Fix notifications to send as they happen - Make personal banking app available globally - Improve mobile deposit functionality - Add search to help section - Ensure app is tested before launch - Make mobile deposit easy to find ## Most critical reviews (10 lowest-rated) ### 1/5 — Personal Banking *2021-01-13* This app is only for business banking and unfortunately Westerra hasn’t made its personal banking app available globally. This is very disappointing and way behind the times of other institutions. ### 1/5 — Can’t deposit check on app *2019-07-09* Unable to deposit a check to my business account in the app. Not sure why, just says “unknown error”. Help desk not able to help. Don’t have time for this! Can’t run to the bank every time I need to make a deposit! Want to like credit union but Wells Fargo app was soooooo much better and easier ### 1/5 — Don’t launch a business app not ready *2018-11-19* Not only did no one state in emails or phone calls last week when couldn’t get in that there is now a separate app, once in today it made me log in again for almost all my mobile deposits, won’t accept the back of checks, and deposits it said went through aren’t showing. Very disappointed that this wasn’t tested before launching. A week with no access to my account and your system is still a mess. Highly unprofessional. ### 1/5 — Can’t mobile deposit *2018-11-11* Not sure why the feature is either hidden or not available but literally the only uses I want from a bank app are to see my accounts and to do mobile deposits. Should be very easy to find if you ask me and I’ve looked everywhere. I reached out to support everywhere but they don’t have support outside of normal banking hours. ### 2/5 — Notifications are lacking *2022-11-12* The interface is nice and straightforward which is why I’m giving 2 stars instead of 1. I receive no notifications until I open the app. That includes app, text, and email notifications. So if I have a notification enabled to inform me when there’s a charge on my card, it doesn’t deliver until I open and login to the app. Please fix so notifications are sent as they happen. ### 2/5 — More like a Beta version *2018-11-26* Won’t remember rotation aspect when going from screen to screen. Mobile deposit is available but funky. Help doesn’t include a search. Useable but I hope it improves to at least what the previous app was. ### 3/5 — Slow limited support *2024-07-24* Slow app. Support page doesn’t work. Mobile deposit instructions shown once on terms then can’t find again after accepting. Calling support not always helpful. Drops calls and had to call multiple times or leave message with business banking person at branch. Takes days for return call. Not the best CU I’ve used but far from the worse. ### 5/5 — Not a well designed app *2024-09-15* Logs you out and forgets your credentials. Frequent error codes. Frustrating to use. Weird because I don’t have this trouble with my other banking apps. ### 5/5 — Easy & Simple *2022-07-25* Great App, easy and simple to use. Saves stamps and or driving to Westerra to make a deposit. Thanks ### 5/5 — Great 2020 *2020-12-31* Even through this pandemic Westerra has been there through it all and they have made every area of my Financial banking accessible and professional even through purchasing my own home this was possible with Westerra they are a great establishment and I have been apart of for 25 years Thank you Westerra for a great stable 2020 ## Most praised reviews (1 highest-rated) ### 5/5 — The service *2018-12-16* The service is amazing, I had a hard time finding a bank with the same service that I had before, and Westerra delivered without a hesitation, thank you westerra --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*