# Westfield Connect

> Mobile app for reporting and tracking non-emergency town maintenance issues. (iPhone/iPad app by TOWN OF WESTFIELD.)

- Source: https://appshunter.io/ios/app/westfield-connect/id1453689753 (this page in markdown: same URL + `.md`)
- Developer: [TOWN OF WESTFIELD](https://appshunter.io/developer/1453689752)
- Category: Utilities
- Price: Free
- Rating: 4.63/5 from 40 App Store ratings · 2 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.6 · 142 MB
- Languages: Arabic, English, French, German, Italian, Korean, Portuguese, Russian, Chinese, Spanish and 3 more
- Released: 2019-03-02
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/westfield-connect/id1453689753/reviews.md

## What is Westfield Connect?

Westfield Connect is a mobile app that allows you to easily report non-emergency issues in town -- including potholes, park and tree maintenance, sidewalks, and street lights. This app uses GPS to recognize the location of your request and also allows you to upload pictures or videos to provide more detail. Once submitted, you'll be able to track the progress of your request as it is routed through the Department of Public Works for resolution. Westfield Connect equips residents with a new and interactive way to report common quality-of-life conditions that are part of living and working in Town.

## Key features

- Report non-emergency town issues
- GPS location recognition
- Upload photos and videos
- Track request progress
- Submit to Public Works

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/westfield-connect/id1453689753/reviews.md

### 1/5 — Why do you HAVE to download an app to report a pothole

*2023-09-20*

Someone wanted to look cool and spent a bunch of money on this. Everything here could be handled with a simple webpage. Not you can’t report things on the website so someone can justify this. Why does everyone think they are so important that they think we should download their app to use once every few years?  Total waste of money and iPhone space. Deleting it

### 5/5 — Great app and even better response time

*2019-09-20*

This app is pretty good. Not the fanciest UI but more than sufficient to communicate issues.  The response time and allowing the tracking of exchanges is much appreciated!

## Frequently asked questions about Westfield Connect

### What types of issues can I report with Westfield Connect?

Westfield Connect allows you to report non-emergency issues such as potholes, park and tree maintenance needs, sidewalk problems, and street light outages. It's designed for common quality-of-life conditions within the town.

### How does Westfield Connect ensure my report reaches the right department?

The app routes your submitted requests through the Department of Public Works for efficient resolution. You can then track the progress of your report directly within the application.

### Can I add more detail to my reports in Westfield Connect?

Yes, Westfield Connect allows you to upload pictures or videos along with your report. This feature helps provide more detailed context for the issue you are reporting.

### How accurate is the location tracking in Westfield Connect?

The app utilizes GPS to recognize the location of your request. This ensures that the reported issue is accurately pinpointed for the relevant town departments.

### What is the age rating for Westfield Connect?

Westfield Connect has an age rating of 12+. This indicates it is suitable for users aged 12 and older.

### How often is Westfield Connect updated?

The latest version, 6.3.1, was released on March 14, 2026. While specific update frequency isn't detailed, this indicates ongoing development and maintenance.

### Does Westfield Connect have ads?

No, Westfield Connect does not contain advertisements. It is a free application designed for reporting town issues without interruption.

### What devices are supported by Westfield Connect?

Westfield Connect is currently supported on iPhones. Compatibility with other devices may be considered in future updates.

## Version history (last 5 releases)

### 6.5.0 — 2026-05-21

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

### 6.3.1 — 2026-03-14

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

### 6.2.7 — 2026-01-27

- Update age ratings responses

### 6.2.6 — 2025-12-12

- Bug fixes and minor enhancements

### 6.2.4 — 2025-11-07

- Fixed bug in request form, in which text input was scrambled on devices running iOS 26.
- Fixed bug in request comment form, in which prepared message option was missing for staff users.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*