# WestJet

> Mobile app for booking, managing flights, and accessing in-flight entertainment and rewards. (iPhone/iPad app by WestJet.)

- Source: https://appshunter.io/ios/app/westjet/id858846387 (this page in markdown: same URL + `.md`)
- Developer: [WestJet](https://appshunter.io/developer/858846390)
- Category: Travel, Entertainment
- Price: Free
- Rating: 2.20/5 from 444 App Store ratings · 449 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 93 MB
- Languages: American English, French (France)
- Released: 2014-05-05
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/westjet/id858846387/reviews.md

## What is WestJet?

The WestJet app is your new favourite travel companion! 

WestJet launched in 1996 with three aircraft, 250 employees and five destinations, growing over the years to more than 14,000 employees, 200 aircraft, and flying 25 million guests a year to over 100 destinations in 25 countries. 
 
The WestJet app is what you need, when you need it. 

Check in on the go. Easily access electronic boarding passes and itineraries. Receive helpful notifications. With the WestJet app, it’s all in the palm of your hand. 

Every flight is entertaining.  

Streaming in the clouds is a dream. The WestJet app lets you access WestJet Connect, our in-flight entertainment platform. You’ll enjoy free access to a huge selection of popular movies, TV shows, and music stations. Plus, our dark design reduces light from the screen, providing a better experience for you and those around you.  


Where will you go next?  
 
The WestJet app makes it easy to get where you’re going. Find and book flights, and get updates on your itinerary.  

Make your trip even more rewarding.   

Flying with WestJet has its benefits, especially if you are a part of our award-winning WestJet Rewards program. With the app, you can track your tier status, WestJet points, available vouchers and travel bank balance.

## Key features

- Mobile check-in
- Electronic boarding passes
- Flight itinerary updates
- In-flight entertainment streaming
- WestJet Rewards tracking
- Flight booking

## What do users think of WestJet?

Overall sentiment: negative

**Pros**

- 👍 Easy check-in
- 💡 Helpful for frequent flyers
- 🚀 Smooth in-flight entertainment

**Cons**

- 🐛 Payment issues
- 🐛 Frequent crashes and bugs
- 🐛 Unreliable functionality
- 🐛 Slow and unresponsive
- 🐛 Difficult to navigate
- 🐛 Logging in issues

**Commonly reported bugs**

- Account information not loading
- Boarding pass not working with Apple Wallet
- Incorrect flight times and gate information
- Inability to change seats or add bags

**Most requested features**

- Ability to add discount codes
- Seat map before booking
- Sync flights with calendar
- Improved TSA Pre✅ integration
- Faster check-in process
- Better account management

## Recent user reviews (10 of 449)

All indexed reviews: https://appshunter.io/ios/app/westjet/id858846387/reviews.md

### 1/5 — Trash scan

*2026-08-18, version 8.7.1*

Trash

### 2/5 — This app is full of bugs on iPhone

*2026-08-17, version 8.7.1*

Every time I try to select a date and then a flight the app has to reload. It is not an efficient use of time nor a good user experience.

### 1/5 — If have 0 Stars would still give -5

*2026-08-14*

I have stopped considering this carrier years ago following their news for travel policies encouraging me to not even remember their name
Unfortunately just realized that Sunwing uses them for flights which I regret booking with them
Application failed to check me in because they need a picture copy of the passport. Had to continue on computer but failed first time. Third time was successful but obviously since they are so cheap carrier was not able to find seats adjacent to each others for self and wife. Off course these type of carriers do not respect anyone or any culture like protecting my family from sitting next to foreigners
They must stop operating

### 1/5 — Garbage service

*2026-08-13, version 8.7.1*

Worst airline with no customer support.

### 4/5 — Cancel check in

*2026-08-13, version 8.7.1*

Please allow non-rev to cancel check in within the app

### 1/5 — Two factor authentication sucks

*2026-08-11, version 8.7.0*

Cant even log in to my acc because of the stupid authentication. I dont even receive emails for the code. Like please take it off. Im tryna buy a ticket here

### 2/5 — Soo frustrating and slow

*2026-08-08, version 8.7.0*

This has to be the, if not one of the worst airline apps going. Get your act together Westjet!  Your phone will go to sleep before the booking will finish. There seems to be no way to actually add or use seat selection vouchers without calling the help number. And there are so many add ons and useless upsell options that it is hard to find all the essential info. It will quite often push the actual confirm button partially off the screen. WestJet needs to put more focus in the plane and in the app on the customer and less on the upsell.

### 1/5 — Always problem

*2026-08-08, version 8.7.0*

I am my way to pay my baggage but I couldn’t. Error keeps popping up. I dont want to call customer service

### 1/5 — Terrible

*2026-08-05, version 8.6.0*

Terrible. Period.

### 1/5 — Bad business practices

*2026-07-29, version 8.6.0*

WestJet has 0 customer service. On the chat inside the app they could not help me during their flexible flight change for the labour dispute. I also could not get the app to change my flight They are. Money hungry company. That don’t care about their employees or their customers.

## Frequently asked questions about WestJet

### What can I do with the WestJet app?

The WestJet app allows you to check in for your flights, access electronic boarding passes and itineraries, and receive helpful notifications. You can also book flights, get updates on your itinerary, and enjoy in-flight entertainment through WestJet Connect.

### Is the in-flight entertainment free?

Yes, the app provides free access to WestJet Connect, their in-flight entertainment platform. You can enjoy a wide selection of popular movies, TV shows, and music stations.

### How can I track my WestJet Rewards?

The app makes it easy to manage your WestJet Rewards program. You can track your tier status, WestJet points, available vouchers, and your travel bank balance directly within the app.

### Can I book flights through the app?

Yes, the WestJet app allows you to find and book flights easily. It serves as a comprehensive travel companion for managing your entire journey, from booking to arrival.

## Version history (last 5 releases)

### 8.7.2 — 2026-08-25

We’ve made minor improvements to enhance app stability, performance, and reliability across key travel experiences.

### 8.7.1 — 2026-08-12

This update includes bug fixes and small improvements to keep things running smoothly. We’re always working to make your experience better.

### 8.7.0 — 2026-08-05

In this release, we’re introducing a new way to help you navigate your journey with ease. Starting today, you can view personalized wayfinding and clear next steps right after you check in. This is just the first step—we’ll continue to enhance this feature with even more tools and guidance to make your travel day effortless.

### 8.6.0 — 2026-06-23

We’ve made minor improvements to enhance app stability, performance, and reliability across key travel experiences.

### 8.5.3 — 2026-06-10

This update includes bug fixes and small improvements to keep things running smoothly. We’re always working to make your experience better.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*