# Westmed

> Virtual healthcare visits with your established medical providers via video call. (iPhone/iPad app by MediSprout, Inc..)

- Source: https://appshunter.io/ios/app/westmed/id1501801851 (this page in markdown: same URL + `.md`)
- Developer: [MediSprout, Inc.](https://appshunter.io/developer/878588177)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 1.85/5 from 33 App Store ratings · 10 written reviews indexed
- Age rating: 12+
- Requires: iOS 11.0 · 32 MB
- Languages: English
- Released: 2020-03-07
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/westmed/id1501801851/reviews.md

## What is Westmed?

Rather than waiting on hold and games of phone tag that delay your healthcare, use Westmed Patient App to set up a scheduled, predictable video call so you get the help you need when you need it from the doctors who know you best. It’s like your doctor now offers virtual urgent healthcare when you need it from your doctor. If your doctor isn’t signed up with Westmed group(no cost to sign up for them!) let them know or let us know and we can reach out to them ourselves! Avail the flexibility of seeing your doctor from the comfort of your home or office. All that is needed is a browser on desktop/laptop or a mobile phone with a data connection. You can search for a provider and submit a request for a visit/join a scheduled visit by your provider and also request an ad-hoc visit without prior appointments. Save your favorite/frequently visiting providers for easy access at a later date.
This app is for the use of secure video technology to conduct virtual visits with Westmed healthcare providers for primary and specialty care with their patients.

## Key features

- Scheduled video calls
- On-demand virtual visits
- Primary and specialty care
- Save favorite providers
- Browser and mobile access

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/westmed/id1501801851/reviews.md

### 1/5 — Scamming

*2021-05-14, version 2.7*

Scamming

### 1/5 — A total waste of time

*2021-02-18, version 2.7*

I have not been able to input or retrieve any information from this app, a total waste of time and a total waste of storage on my device. The so called app reflects the downward spiral of westmed and the inferior service and quality of their entire organization.

### 1/5 — Horrible system

*2020-12-16, version 2.5*

It doesn’t show your appointment at all, when you contact support they can’t even help you. Waste of time.

### 1/5 — does not work

*2020-08-15, version 1.5*

all this app is good for is signing in. nothing else works. if i try to search a doctor nothing comes up

### 1/5 — This App Is a Scam!

*2020-08-15, version 1.5*

This app doesn’t appear to be connected to Westmed Medical Group in any way. I received an alert in my phone that My Westmed was obsolete and this new app was taking its place. I deleted the My Westmed app and downloaded this new app and created my account. But when I logged in there was nothing there. None of my information. No doctors to choose from. Nothing. I queried support during normal hours and received a response in the middle of the night. Since I was awake I had an email dialogue with the person on the other side and told her what I was experiencing. She said there was nothing wrong with my account and that I should check that my email was correct, which it is.  To make matters worse, I searched the App Store after this and found the My Westmed app still in the store. I downloaded it and it all worked perfectly. I question the need for this app, how it got past the apple store reviewers and what the programmer of this app is doing with the data it collects from unsuspecting users.

### 5/5 — Great app - easy to see my doctor

*2020-07-31, version 1.5*

So easy to use. All I had to do is download and start the visit. Not sure why others are having such an issue.

### 1/5 — This app is a joke

*2020-06-30, version 1.5*

Since it is impossible to reach Westmed by phone, I have tried to contact my daughter’s doctor through this app. It does not work. You have an option to search by name and state, then nothing happens. Extremely frustrating. I am not interested in any new doctors with westmed in the future.

### 1/5 — Don’t work

*2020-05-04, version 1.3*

The app don’t work at all

### 1/5 — Died not work

*2020-03-26, version 1.0*

This app is not working, will not take information and since I apparently have a westmed account with my email on it, it will not allow that account here.  Also it will not let me post a picture.

### 1/5 — Does Not Work

*2020-03-25, version 1.0*

As titled

## Frequently asked questions about Westmed

### What is Westmed?

Westmed is a medical app that allows patients to schedule and conduct video calls with their healthcare providers for virtual urgent care, primary care, and specialty visits. It aims to reduce wait times and phone tag associated with traditional healthcare appointments.

### How do I use Westmed?

You can use Westmed on a desktop/laptop browser or a mobile phone with a data connection. You can search for providers, request ad-hoc visits, join scheduled visits, and save frequently visited providers for easy access.

### Is Westmed free to use?

Yes, Westmed is available for free. There is no cost for patients to sign up and use the app for virtual visits with their healthcare providers.

### Can I see any doctor on Westmed?

Westmed is designed for use with Westmed healthcare providers. If your doctor is not yet signed up, you can let them know or suggest they reach out to Westmed to join the platform.

### What devices are supported by Westmed?

Westmed can be accessed via a web browser on a desktop or laptop computer, or through a mobile phone with a data connection. This ensures flexibility for users to connect from various locations.

### How often is Westmed updated?

The latest version of Westmed is 2.7, which was last updated on February 7, 2021. This indicates a history of updates, though the frequency may vary.

### What is the age rating for Westmed?

Westmed has an age rating of 12+. This suggests that the content and functionality are considered appropriate for users aged 12 and older.

### What do users think of Westmed?

Westmed has a rating of 1.8 stars from 33 ratings. This indicates that user satisfaction is currently low, and there may be areas for improvement based on user feedback.

## Version history (last 1 release)

### 2.7 — 2021-02-07

- Bug fixes.
- Minor UI enhancements.
- Resolved iPad app crash issue.

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## More apps by MediSprout, Inc.

- [V2MD Provider](https://appshunter.io/ios/app/v2md-provider/id1191485942)
- [Westmed Provider](https://appshunter.io/ios/app/westmed-provider/id1501801893)
- [MyMedi Health](https://appshunter.io/ios/app/mymedi-health/id1613932060)
- [MyPractice Assistant](https://appshunter.io/ios/app/mypractice-assistant/id6756252590)

All apps by MediSprout, Inc.: https://appshunter.io/developer/878588177

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*