# Westminster Abbey Tour — user reviews

> 32 indexed App Store user reviews of Westminster Abbey Tour by ATS Heritage, rated 4.30/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/westminster-abbey-tour/id1361951225/reviews
- App overview in markdown: https://appshunter.io/ios/app/westminster-abbey-tour/id1361951225.md
- Rating breakdown: 5★ 1 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (12 of 32)

### 1/5 — Get the audio guide in the abbey

*2025-03-17, version 2*

App still not fixed, crashes randomly with videos. Get the audio guide on-site. It’s free and will spare you disappointment and stress when you have to go back to the entrance half-way. Other than that nicely done.

### 1/5 — App no actualizada

*2025-01-24, version 2*

App sin actualizar que se bloquea de forma continua y que impide visualizar gran parte de los vídeos. Una pena

### 1/5 — Application plante

*2024-12-28, version 2*

Plusieurs éléments font planter l’application . Prenez l’audio guide plutôt que cette application

### 1/5 — Crashing app

*2024-11-28, version 2*

The app id crashing straight away.Such a shame.

### 1/5 — Non funziona oltre la metà delle tracce audio

*2024-09-23, version 2*

E quelle che funzionano sono lette da un attore con un accento veneto molto marcato.

### 1/5 — Katastrophe

*2024-08-09, version 2*

Die App stürzt bei einigen Kapiteln komplett ab, vermutlich ist der Inhalt falsch hinterlegt. Auch ein vorheriger Download verhindert dies leider nicht. Man sollte wohl doch lieber den Audio-Guide vor nutzen, da die App im Laufe der Tour immer mehr nervt…

### 1/5 — Forget it.

*2024-05-11, version 2*

Take the audioguide at the entrance. Horrible.

### 1/5 — Useless

*2024-01-29, version 2*

The app doesn’t work. Many items are missing. Useless !

### 1/5 — Mauvaise application

*2023-08-05, version 2*

L application plante sur beaucoup d items , à ne pas conseiller en iOS. Pour le tarif de l entrée cela est dommageable. Il faut donc utiliser les audio guides mis à disposition à l entrée de ce superbe monument lorsque vous aurez passé les contrôles.

### 1/5 — Many videos crashs the application

*2023-08-02, version 2*

Good application with very good sound quality, but many videos crashs the application when launched.

### 1/5 — Abstürze

*2023-05-19, version 2*

Bis zum Kapitel 18 hatte ich ca. 8 Abstürze.

### 1/5 — App Crash

*2023-05-14, version 2*

app is crashing on Tomb of Elizabeth video

## Most critical reviews (10 lowest-rated)

### 1/5 — Not working

*2026-04-14, version 2*

The app kept crashing and I was already inside the Abbey. Just get the guide.

### 1/5 — 呃

*2026-03-19, version 2*

别下，打不开，去拿官方导览器吧

### 1/5 — Crashes

*2026-01-22, version 2*

This app is linked to from the Abbey Website. However all it does is display a title page and then nothing. Eventually it crashes. It really ought to work given the £31 each entrance fee :-(

### 1/5 — Tut nicht

*2025-12-27, version 2*

iPhone 17 meiner Frau mit 26.1 - funktioniert. iPhone 17 von mir mit 26.2 - funktioniert nicht. Bitte update, sonst unbrauchbar!

### 1/5 — Not working

*2025-12-26, version 2*

Bug on iOS 26 : app does not open

### 1/5 — Metà dei link ko

*2025-08-26, version 2*

Purtroppo metà dei link mandano in crash l'applicazione.

### 1/5 — No funcionan 7 de las entradas

*2025-08-09, version 2*

Los siguientes numeros no funcionan: 6, 10, 11, 13, 16, 20 y 23. Estaría genial que li arreglaran, pues este comentario no es el 1º que veo y tiene. Pinta que hace tiempo q n pasa. Una pena…

### 1/5 — Ne fonctionne pas bien.

*2025-05-31, version 2*

L’appli est une bonne idée, cela évite de prendre les audio guides à l’entrée. 
Mais malheureusement pour certains passages cela ne fonctionne pas. 
C’est très embêtant. Svp corrigez l’application ou enlevez la de l’AppStore.

### 1/5 — Se cierra

*2025-05-03, version 2*

La app se cierra a mitad de la visita, pillad los audioguias de allí

### 1/5 — Crash continui

*2025-04-29, version 2*

Lasciate perdere, la maggior parte dei video fa crashare l’applicazione. All’interno dell’abbazia forniscono gratuitamente audioguide

## Most praised reviews (9 highest-rated)

### 4/5 — Not as detailed as the one in the Abbey

*2022-08-12, version 2*

There are additional items in the multimedia provided in the Abbey. Definitely get that when you visit, it’s worth it.

### 3/5 — Good but the UI

*2024-07-25, version 2*

The app gives all the functions needed but improve on the UI

### 3/5 — così così

*2024-04-29, version 2*

ottima idea per l’app ma molti punti dei 23 totali non sono disponibili e non si riescono ad ascoltare

### 3/5 — Gute Idee, leider viele Abstürze

*2024-04-27, version 2*

Haben uns die App vor dem Besuch heruntergeladen und ebenso die erklaerenden Videos zur selbst geführten Führung. Insgesamt sehr einfach gestaltete App, aber alles Nötige dabei (Karte und Erklaervideos). Leider stuerzt die App immer wieder ab. Erklaerpunkte 6, 10, 13 und 16 sind daher nicht nutzbar.

### 3/5 — Non funziona bene

*2023-11-27, version 2*

Circa un terzo delle registrazioni non funziona. La app si chiude e non si riesco a sentire molte registrazioni. Meglio prendere l’audio guida gratuita all’ingresso.

### 3/5 — Da aggiornare

*2019-11-01, version 2*

L’app non viene aggiornata da oltre un anno e va in crush spesso. Peccato . Sarebbe molto utile e ben fatta

### 2/5 — Mal funcionamiento

*2025-04-30, version 2*

A partir de la 9 ya la mayoría no funciona
Te saca de la APP al pincharlas. Una pena

### 2/5 — Se corta

*2023-07-05, version 2*

La aplicación se divide en 23 visitas. Al principio muy bien. Pero a partir de la 7 empiezan a fallar y cada vez que intentas entrar en una, te saca de la app. La mitad no funcionan

### 2/5 — Gute Idee, aber buggy

*2023-06-13, version 2*

Die Idee ist super, leider stürzt die App aber bei mehreren Kapiteln ab. Ziemlich enttäuschend und unzuverlässig.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
