# Westnet Support

> Mobile app for managing Westnet internet and mobile services. (iPhone/iPad app by Westnet Pty Ltd.)

- Source: https://appshunter.io/ios/app/westnet-support/id948595341 (this page in markdown: same URL + `.md`)
- Developer: [Westnet Pty Ltd](https://appshunter.io/developer/948595340)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 12.4 · 7 MB
- Languages: English
- Released: 2014-12-17
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/westnet-support/id948595341/reviews.md

## What is Westnet Support?

We’ve been looking for a way to give our customers a simple-to-use and snazzy-looking way to control their account from the palm of their hand and the result is our brand-new smartphone app.
 
With the new Westnet app you can stay up to date with all things Westnet, such as;
 
· Check your monthly usage for a range of services (broadband, mobile, mobile broadband, Netphone and more!)
· Call our award-winning support teams with the simple touch of a button
· Check current support wait times
· Scroll through your past 5 invoices
· View and update your contact details.

And that’s just the tip of the iceberg! We’re always looking at ways to improve the app, so keep an eye out for regular updates, each with better ways to stay in control.

## Key features

- Check monthly service usage
- Contact support teams
- View support wait times
- Access past invoices
- Update contact details

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/westnet-support/id948595341/reviews.md

### 1/5 — Could be good. One day.

*2021-08-05*

I’m forever deleting and reinstalling because it freezes and won’t reload. When it has worked it works well despite it a day behind in the usage information.

### 5/5 — Accurate way to keep on top of data usage

*2018-07-24*

Found this app a great way to keep on top of mobile data usage across multiple phones on the same account.

### 1/5 — West net is terrible

*2016-10-04*

My mum pays $80 a month for bad internet and when we try to join someone else we can never get how to work their Internet website. TRAPPED!!!

### 5/5 — Great New App

*2014-12-16*

I’ve been using iiNet’s app for several years now to show my Westnet account details. I like to make sure I know my volume usage, and although the old iiNet app did the job, it was always clunky to use due to its age. The new Westnet app on the other hand is a breath of fresh air. Easy and quick to use when ever I need to see my usage. Also having a call back feature means that if I do need some help, I don’t have to call and wait on the line. Great work Westnet!

## Frequently asked questions about Westnet Support

### What services can I manage with Westnet Support?

Westnet Support allows you to manage a range of services including broadband, mobile, mobile broadband, and Netphone. You can check your monthly usage for these services directly within the app.

### How can I get help if I have an issue with Westnet Support?

You can call Westnet's award-winning support teams directly from the app with the simple touch of a button. The app also provides information on current support wait times to help you plan your call.

### Can I see my past bills in Westnet Support?

Yes, you can scroll through your past 5 invoices directly within the Westnet Support app. This makes it easy to review your billing history.

### How do I update my personal information using Westnet Support?

You can easily view and update your contact details through the Westnet Support app. Keeping your information current ensures you receive important communications from Westnet.

### Is Westnet Support free to download and use?

Yes, Westnet Support is available for free. There are no charges to download or use the app, and it does not contain in-app purchases or advertisements.

### What devices is Westnet Support compatible with?

Westnet Support is available for iPhone and iPod devices. It is designed to provide a seamless experience on Apple's mobile operating systems.

### How often is Westnet Support updated?

The app is regularly updated to improve functionality and introduce new features. The latest version, 1.5.1, was released on May 12, 2023, indicating ongoing development.

### What is the age rating for Westnet Support?

Westnet Support has an age rating of 4+. This indicates it is suitable for users of all ages, with no mature content.

## Version history (last 5 releases)

### 1.5.1 — 2023-05-12

Multi factor Authentication

### 1.4.9 — 2020-10-28

* Bug fixes

### 1.4.5 — 2019-05-15

* Bug fixes
* Support for new account types

### 1.4.3 — 2018-05-30

* Support for new products
* Minor UI updates
* Bug fixes

### 1.4.0 — 2015-09-09

* Forgotten password/login recovery, accessible from login screen.
* External login accessible via menu.
* Minor UI updates.
* Bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*