# WestobaGO Mobile Banking App — user reviews > 23 indexed App Store user reviews of WestobaGO Mobile Banking App by Westoba Credit Union Ltd., rated 4.83/5 from 12 ratings. - Source: https://appshunter.io/ios/app/westobago-mobile-banking-app/id1210219149/reviews - App overview in markdown: https://appshunter.io/ios/app/westobago-mobile-banking-app/id1210219149.md - Rating breakdown: 5★ 10 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (3 of 23) ### 2/5 — Speed up please *2021-11-19, version 17.1.19* App update looks very nice, still takes an hour to send an etransfer ### 3/5 — Picture deposit *2021-01-17, version 15.2.31* Picture deposit needs some serious upgrades ### 2/5 — Not good *2020-02-01, version 13.17.6* Login never works, always makes you reset password after one try. Touch/Face ID does not work. To login takes 10 minutes then app crashes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Outdated app *2024-10-03, version 17.20.1* Can’t do anything on this app so old compared to rbc ### 1/5 — Balances *2022-01-29, version 17.1.24* Would like to see the balances on each transaction rather than just in one place. ### 1/5 — Terrible upgrade *2021-12-11, version 17.1.24* Why update an app that was perfectly fine, to making it even harder to manage your money. Why would you take away the age old current balance total and minus outgoing spending. To only being able to view outgoing spending and the grand balance at the top. ### 1/5 — Terrible *2021-11-30, version 17.1.19* Constantly dealing with bugs and glitches, app freezes all the time, plus gotta love westobas high fees, switching banks since they couldn’t fix their app over the last 3 years, pretty sad company ### 1/5 — freezing apps *2021-03-01, version 15.2.31* app freezes when trying to transfer money in accounts. ### 1/5 — Bad app *2021-01-14, version 15.2.31* Compared to other bank apps this one is slacking ### 1/5 — Not great *2019-04-29, version 13.17.6* Have to change password almost every time i log in. TouchId doesn’t work. Not easy to work with or log in. ### 2/5 — Meh *2023-07-28, version 17.5.3* It gets the job done but could use improvements ### 2/5 — Changes *2022-06-09, version 17.1.33* I wish you would stop making changes to online banking. Every time you do I have issues. I still can’t quick view to work. It is hard for those who are not computer savvy ### 2/5 — Needs work! *2021-11-24, version 17.1.19* I can’t send an e-transfer from my mobile app, had to go to laptop, not liking that. Haven’t tried the picture deposit yet. The one thing I am not liking is you see the transactions, but no running balance on the app, why is that? It’s kind of jumpy when I’m in there doing online or mobile transactions, not sure I’m trusting this new platform. Definitely needs some upgrades right away!! ## Most praised reviews (10 highest-rated) ### 5/5 — Debit Cards *2025-05-29, version 17.26.1* Wish you guys offered a visa debit card or a master card debit to your membership….will this ever happen? ### 5/5 — Service *2022-10-20, version 17.1.71* Have enjoyed being a member for many, many years!! The credit union has kept up with technology and STILL offers Amazing, Personal Service!!! ### 5/5 — C U App *2022-03-31, version 17.1.33* Love it, can check balances and pay bills. ### 5/5 — Redoing account *2021-09-23, version 15.2.31* I had to reset my account and I had the most helpful fellow walk me through all the steps and did things from his end when my screen wasn’t showing what we needed! I believe his name was Blair but I could be mistaken as I was frantic to get it working. Don’t know what call center he was working from but he certainly went above and beyond for about 3/4 or more of an hour. Wished I could have remembered his name properly as he was so pleasant through the process and deserves recognition for doing his job so well!!! ### 5/5 — Etransfer *2021-05-29, version 15.2.31* Slow and annoying fees. Disappointing during a pandemic when cash is not acceptable ### 5/5 — Great *2021-01-29, version 15.2.31* Great ### 5/5 — App works good. *2021-01-27, version 15.2.31* The app works good, my only hiccup is at times it’s easy to log in incorrectly on your phone and you get locked out. You have to call customer services. Once feature I would like is notification when money is taken out IE. direct debut. ### 4/5 — Chewing *2023-06-29, version 17.5.3* Easy to get and see things. ### 3/5 — Credit card inconvenience *2022-04-27, version 17.1.33* Great app how ever I can not see my westoba my card information for credit card balances and charges which is an inconvenience when trying to figure out numbers for my business. ### 3/5 — Issues *2021-02-27, version 15.2.31* Find the app to have very slow response times. Tap and wait..... then tap and wait..... --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*