# Westpac Banking for iPad — user reviews > 125 indexed App Store user reviews of Westpac Banking for iPad by Westpac Banking Corporation, rated 5.00/5 from 22 ratings. - Source: https://appshunter.io/ios/app/westpac-banking-for-ipad/id533641772/reviews - App overview in markdown: https://appshunter.io/ios/app/westpac-banking-for-ipad/id533641772.md - Rating breakdown: 5★ 22 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of Westpac Banking for iPad? Overall sentiment: mixed **Pros** - 👍 Easy to use and intuitive interface - 🚀 Fast and efficient transactions - 🔒 Secure authentication with biometrics - 📱 Convenient mobile banking access - 💼 Clear account information display - 🎯 Logical layout and navigation - ⏰ Available 24/7 for banking needs - 🌍 Works well internationally - 📊 Good spend history and cash flow features **Cons** - 🐛 Frequent app crashes on iPad - 🐛 Crashes after login requiring reinstallation - ⚠️ Requires repeated reinstallation cycles - ❌ Notification badge shows false alerts - 🔴 App closes immediately on opening - ⚠️ Extremely bright white interface - 🔴 Login credentials not accepted - ❌ Limited transaction history display - 🔴 Missing features compared to iPhone version - ⚠️ Auto sign-in creates security concerns - ❌ Drag and drop feature removed - ⚠️ Poor customer support responsiveness - 🔴 Account reordering feature broken - ❌ Lacks dark mode option **Commonly reported bugs** - App crashes immediately upon opening on iPad - App crashes after successful login - Persistent crashing requires reinstallation every use - False notification badges (showing 2-4 daily with no actual notifications) - Login credentials rejected on iPad despite working on iPhone/web - Password field doesn't accept special characters - Customer ID field only accepts numeric values - App appears briefly then returns to home screen - Account reordering closes app without saving changes - Worldwide Wallet account not displaying - Transaction updates delayed or not showing - App not updated for over one year causing compatibility issues - Biometric authentication sometimes fails - ATO tax residency popup locks users out of app **Most requested features** - Dark mode for reduced eye strain - Display more than 5 recent transactions - Virtual card and CCV access on iPad - Ability to change daily transfer limits in app - Password manager compatibility - Restore drag and drop functionality - Access to profile features on iPad - Digital card feature on iPad app - Restore previous app layout - Print payment receipts directly from app - Improved notification system accuracy - Support for non-numeric customer IDs ## Newest reviews (13 of 125) ### 4/5 — Bug and Issue with IOS App *2026-04-16, version 6.0.0* Hello, issue is i am running latest ver IOS on Ipad, latest Westpac app 08/04 but for a while now have not been able to receive notifications regards , messaging from Disputes team or notification regard's Deposits made in to account ,a past feature, checked settings on ipad all notifications turned on and also in App, ??? ### 2/5 — Lists of transactions for accounts *2024-10-24, version 6.0.0* Previous version better where I could see more than recent five transactions for my accounts. Hope this is fixed soon as using app is useless. ### 3/5 — Easy to use providing you wear sunglasses *2024-09-16, version 6.0.0* This is a great App. I have used it a lot ever since it was released. The only failure is the lack of a dark mode. It’s so bright white, it hurts my eyes. I have an eye problem where bright light and hideously white screens severely affect my vision. These days most apps have a Dark Mode specifically for this problem. Seems odd that I have an iPad all in Dark Mode, till I start the Westpac App and it’s like Microsoft used to be “Wall of White”. There is a setting for ‘wallpaper’, however, it only shows if you are not looking at anything useful, like links etc….. Wonder what the Developer was thinking! Would be good to hear Dark Mode is coming, otherwise I will have to change to another Bank just to solve this problem. ### 4/5 — EASY TO USE *2023-07-10, version 5.6.1* Really like the app, not cluttered, easy to navigate but would like to be able to have our password managers create a password which are large and hard to guess even though I use biometrics, but there are times when your finger does not always work so I then fall back to my password but I am no longer feeling safe enough using that. But overall I love the app and thoroughly recommend it. ### 1/5 — Needs an upgrade *2023-07-09, version 5.6.1* There is something wrong with this app, I have been using it for years, but the last few months I have to keep deleting the app and then re open it. It works for about 3 times, then shuts down before opening. Very frustrating ### 3/5 — Works till it doesn't *2023-07-05, version 5.6.1* Is a great app till it refuses to l I ad up and crashes every time you open it. Uninstall and reinstall and works fine. No issues on iPhone 13 though.... ### 2/5 — Very buggy app *2023-06-28, version 5.6.1* When it works, it’s fine….but it crashes at least fortnightly and has to be reinstalled. Very very annoying ### 4/5 — Banking app for ipad *2023-06-21, version 5.6.1* Pleaseee up date your app it keeps crashing ### 4/5 — Almost good *2023-06-18, version 5.6.1* Great in every way except will not show Worldwide Wallet account. Despite deleting and reinstalling several times. Very annoying. ### 1/5 — Crashes - unusable *2023-06-10, version 5.6.1* This used to be 5+ stars always used it. Useless now, haven’t been able to use for months as it crashes every time I tap on sign in except after I have deleted then reinstalled…vicious cycle. There is no update available when I reinstall so it downloads the same problem. No way am I going to keep deleting and reinstalling to use once every time! ### 2/5 — Apps security and transactions were not updated leading seller check and confusion. *2023-06-07, version 5.6.1* This app downloaded for few time for certain security issues encountered on iPad and phone. I suggest westpac is one of the top finance institutions across Australia and the world should have spent great opportunities in application for app security. Heaps of transactions were late and uderperforming the daily updates. Please do something and bring the bes for us. Thanks. ### 1/5 — Westpac app for iPad *2023-06-06, version 5.6.1* This app is NOT working properly ,,,it keeps cutting out ### 4/5 — Generally good to use, but crashed every time recently *2023-05-31, version 5.6.1* I’ve been using this app for years and years and generally very happy with the functionality and ease of use. However, for a couple of months recently it crashed every time I used it on the iPad and I had to resort to the phone app (which is a different app). However, this now appears to have been fixed. The only outstanding issue I have is that there is some functionality that the iPhone app has that the iPad app version doesn’t, such as the virtual cards and access to the virtual CCV numbers. ## Most critical reviews (10 lowest-rated) ### 1/5 — Updates that are setbacks! *2026-02-28, version 6.0.0* Used this app for years but now I can’t enter my password - so frustrating. I can’t enter my password at all. Nothing appears! I have to now use the web browser. I am using iOS 17.7.10 on an iPad 6th generation. ### 1/5 — Margaret *2024-12-09, version 6.0.0* I have been unable to receive notifications of transactions since updating the new app. Have tried to contact Westpac online……hopeless. I went down to the local branch, and they checked that everything was turned on, still didn’t work. 18 months ago I was able to pick up a withdrawal I had not authorised, and immediately contacted the bank. I am waiting for someone to contact me……… ### 1/5 — Cries wolf *2024-03-20, version 6.0.0* Some notifications are useful and important. This app tells you of how many notifications you have by a small number on the app icon. Unfortunately, it gets numbers from 2 up to 4 every day. When you go into the app there are NO notifications. Once you close the app the number vanishes. Unfortunately, it may return later in the day with the same result. ### 1/5 — Getting worse and worse *2024-02-22, version 6.0.0* Auto sign in is a terrible idea Log out button no longer in a convenient location. Lost the drag and drop feature Layout now is poorly constructed Please go back to the app we all use to like ### 1/5 — UNUSABLE! *2023-12-20, version 6.0.0* I can’t even set up this app on my iPad, as it won’t accept my ID and password. The same ID and password that work perfectly on my iPhone and laptop, are not accepted by this app. Useless. ### 1/5 — Suspicious! *2023-12-16, version 6.0.0* I opened the new Westpac app for ipad as suggested. It asks for a new longer password but would not accept the one I created after multiple attempts. Westpac has not announced this new version, so I am suspicious that it is a phishing exercise. I was able to log into the old app and will continue to use that. Uurgh. Sarah. ### 1/5 — What is the point !! *2023-10-20, version 6.0.0* Hundreds of reviewers saying the same thing for months and months …….what gets done …..zip. Same old same old …. Put three recorded …sorry messages up …that’ll sort the whiners. Vote with your feet people !! ### 1/5 — New Westpac app *2023-10-14, version 6.0.0* I hate your new version. It’s klutzy to navigate. The previous one was so much better. ### 1/5 — Possible bug? *2023-07-27, version 5.6.1* Unable to rearrange the order of how each account appears on screen ### 1/5 — Never Opens *2023-07-21, version 5.6.1* Well this app was fantastic till about nine months ago when it stopped opening. Have deleted and reinstalled umpteen times but to no avail. It works once when installed and the only flashes on the screen an disappears, my system is up to date with everything that apple put out so it's not that. Sending a message to the developers was a waste of time as no help at all, why can't you get it to work like the iPhone app. Please, please get it to work again. ## Most praised reviews (10 highest-rated) ### 5/5 — Westpac app *2023-07-26, version 5.6.1* I have found this app easy and fluent to use. ### 5/5 — Easy to Use, don’t change it! *2023-07-26, version 5.6.1* When a product works you don’t need to “update” it. Work on security NOT bling ### 5/5 — Westpac app *2023-06-30, version 5.6.1* So easy to use thank you ### 5/5 — Awesome *2023-06-27, version 5.6.1* Simple, logical foolproof. What more could you ask for? ### 5/5 — Rating Westpac banking app *2023-06-15, version 5.6.1* This is by far the most user friendly banking app used in this family ### 5/5 — Review Westpac App *2023-06-03, version 5.6.1* For me it is very easy to use. Easy to find the information I require and overall a great app. ### 5/5 — EASY TO NAVIGATE *2023-06-01, version 5.6.1* Once I was made familiar with the platform I found it easy to navigate. ### 5/5 — Easy for seniors *2023-05-03, version 5.6.1* This is such an easy App for people in their 70’s ( like me) thank you Westpac. 👍 ### 5/5 — Great app *2023-05-03, version 5.6.1* Long term user ### 5/5 — Straight forward app *2023-05-02, version 5.6.1* Found easy to use and find what I was looking to do --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*